Do I really need the skills of a plumber to come to my home to fix a leaky faucet or clear a clogged drain?

Yes!  A plumber is a highly skilled worker who installs and repairs pipes and plumbing related fixtures, diagnose clogged drain problems and solves all problems related to water systems in your home.

What sets John The Plumber apart from the others is our dedication to continued training and education in the latest plumbing techniques and tools to do better work for our customers.  Our plumbers not only receive technical training but we are the undisputed leaders in customer service training. This means you are guaranteed a courteous, professional and friendly plumber at your door, every time!

Would I be able to install a new sink or plumbing fixture in my home or is this something best left to a professional?

Many homeowners are very capable of handling these kinds of jobs by themselves.  Some of the bigger home centers even show you how.  However, our experience has shown that some projects are better left to the professionals.  Yes, we’ve gotten more than a few calls from customers ‘stuck’ in the middle of a project.  John the Plumber provides custom builder quality installation and upgrades of sinks, toilets, laundry tubs, laundry hook ups, bath tubs, whirlpool tubs, showers, all kinds of faucets, garbage disposals and more.  Many of our customers have also discovered that we are the skilled craftsmen in bath and kitchen design.  So, if you have a sink and a faucet to replace or an entire kitchen, your first call should be to John the Plumber.

What is Instant Hot Water?  How does it save me money

Instant Hot Water is a hot water recirculation system that circulates hot water in your home.   When you open a fixture the warm water is there. There is no need to run water down the drain waiting for hot water to arrive.  Did you know that hot water recirculation systems save water, energy and money; the average family of four wastes up to 17,000 gallons of water per year just waiting for hot water to arrive.   A hot water recirculation system eliminates waste and provides the convenience of instant hot water.  They work in existing homes, too!  The under-the-sink retrofit systems are designed for existing homes.  The Spengler Company can easily adapt a system to your existing plumbing.

How do I un-jam my garbage disposal?

You may be able to insert an Allen wrench into the bottom of the disposer and “crank” it to help free up a jam. If this doesn’t work, DON’T USE IT!  You could cause serious damage to the disposal motor or even your home electrical system.  John the Plumber can usually fix a jammed up garbage disposal.  If we can’t, then the unit will probably need to be replaced.  Our expert technicians can give you the best advice and make quick work of it to get you grinding again!

What size or model of disposal should I get?

Looking for the right garbage disposal might be a little baffling: there are so many sizes, models and vendors. However, the main difference in garbage disposals is the power output. Garbage disposal usually come in ½, ¾ and 1 horse power models. Our recommendations are: ½ horse power model for light kitchen use, ¾ horse power for a normal household use, and 1 horse power model for heavy home use or small commercial use.

How do I know if I have a broken water line outside my house?

A broken water line out in the yard may include an excessively high water bill, puddles in your yard or the sound of running water when no faucets or appliances are using water.  John the Plumber can “see” inside your pipes with Video Camera Drain Inspection technology.  We can pinpoint the problem without needless trial and error destruction of working pipes, or your lawn!  In many cases we can fix the problem right away and save you money.

I have low water pressure in my home.  What can I do about it?

There are several things that could cause low water pressure, including a partially closed or malfunctioning shut off valve, a crimped water line, or deposits that gather in older galvanized pipes. If your neighbors have strong water pressure, the problem is most likely between the water meter and your home. A qualified John the Plumber plumbing technician will be able to identify the problem and explain your options.

Is there really a difference between hard water and soft?

Yes.  In fact, the difference can be damaging to your home and your body.  Maybe you have experienced damaged clothing from the laundry, excessive soap consumption, pipe scaling, faucet and fixture deterioration, skin problems, or undesirable tastes or odors from your water.  If you have, then you have a water problem.  John the Plumber can install a soft water system in your home that will not only provide you with soft water for cleaning and bathing, but also solve your problem drinking and cooking water issues.  You will feel and taste the difference!

Conventional Water Heaters vs. Tankless Water Heaters.  

Conventional water heaters are by far the most common type of water heater in the U.S. today. They range in size from 20 to 80 gallons (or larger) and are fueled by electricity, natural gas, propane, or oil.   Called ‘storage’ units, these water heaters transfer heat from a burner or coil to water in an insulated tank.   The down side to a conventional water heater is that energy is consumed even when no hot water is being used.

Tankless water heaters do not contain a storage tank like conventional water heaters. A gas burner or electric element heats the water only when there is a demand for hot water.

There are many things to consider when choosing conventional vs. tankless water heating systems.  Our customer service representative can guide you through your options and get the right system for home that will give years of service and efficient performance.

Our dishwasher does not drain completely.  What is the problem? 

Dishwashers leave some water in the bottom of the unit at the end of each cycle. This is to keep the heating element from burning up. However, if the dishwasher does not empty at all, you’ve got a problem.

Our plumbing technicians can determine if it is a clogged drain line, faulty motor or an electronic issue.  Dishwashers are fickle machines and can be very hard to work on.  We can help you determine the best course of action. If you need a new unit installed, we can do that too!

I think my toilet is leaking.  Is there a test I can do to confirm this?

Yes!  All you have to do is put a few drops of food coloring into your toilet tank. Wait a few minutes and then look in the toilet bowl.  If you see that your bowl has the same color, then you’ve got a leak!  The scary part is you are probably wasting hundreds of gallons of water each month!  Call John the plumber.  We can install a low-flow toilet that will not only save you water dollars but will flush better than anything you have ever had in the past.

I have a plumbing emergency!  I need a plumber now!  Who do I call?

John the Plumber has technicians available specifically for emergency calls to diagnose and solve your plumbing problem right away.  Just call 954-781-4823 and John the Plumber will answer, guaranteed!

Light House Point Inlet