Reviews

Customer contacted John the Plumber to address a leak underneath the kitchen sink. Upon arrival, the technician performed a brief inspection and identified the source of the leak as the dishwasher hose connection to the garbage disposal. The technician presented the customer with several repair options, and the customer elected to proceed with the basic repair, which included repairing the dishwasher hose and installing a garbage disposal collar. Upon completion of the repair, the technician filled the kitchen sink with water to test the connection. No leaks were detected at the time of testing. Warranty: A 60-day warranty is provided on the work performed.

Client looking for a solution for flooding near the walkway of the building. Will get with Pablo in the morning for solutions Estimate sent for French drain

Upon arrival I was shown to two toilets not flushing. Ran the plumbing system and nothing back up at first. Pulled a toilet and confirmed the stoppage is downstream. Found a building cleanout near the building and ran about 100 feet of cable downstream to no avail. Sent my sewer camera down and located it at another cleanout near the street and that’s overflowing as well. Couldn’t make it too far downstream from that cleanout with my cable or camera. City connection not overflowing. Cam couldn’t see upstream from there. Need to return with multiple guys and bigger equipment this is a bigger issue and not the responsibility of the individual owner. Informed owner to have the building call us out tomorrow to tend to the issue

Upon my arrival customer was interested in replacing a hose Bibb on the exterior of his home right above the main shutoff to the house. I inspected all other hose bibbs on sterile of the property and none of the others had any issues other than the one the customer brought to my attention. I then presented an estimate to replace the single exterior hose Bibb which the customer agreed to. Upon completion of the install I tested the hose Bibb to confirm it was working properly which it was with no issues. I then presented the work to the customer and he was very happy with the end result. Hose Bibb has 1 year JTP parts and labor warranty. No further issues at this time.

Tech returned to install water heater. While inspecting the area tech noticed the electrical breaker is a 30 amp breaker. For the heating element wattage the manufacturer does recommend the breaker to be 20 amps. Customer understood and wanted to have the work done properly. Tech made the adjustment and picked up the material. - supply and install rheem water 28 gallon 3500 watts - install new water heater pan - spot repair copper in wall - new shutoff valve for water heater - remove electrical plug - install electrical disconnect switch - replace electrical breaker to 20 amp - John the Plumber is not responsible for block wall or drywall repairs - 6 year parts and labor warranty Tech completed the installation of the new water heater with a disconnect switch and replacement of the electrical breaker to 20 amps. Everything is working properly at this time.