I am very pleased with Josh and The entire workforce at John the plumber. The Customer Service is fast And efficient when ordering work. The tradesmen like Josh illustrate the value of trained professionals and the difference it makes when hiring intelligent and capable technicians. All of the proposed work was explained in Laymans terms so I could understand and carried out with constant texts and reminders of how the job is going when they will arrive and what it will cost. Great job as always thank you "John" and thank you, Josh.
Really good experience. Team was profession and did a great job of repairing a leak occuring underneath the house. Job was done in a day for a fair price. Highly recommend.
Carl is a highly competent technician. He quickly identified an installation fault on my toilet that others have not been able to. He is very good at explaining things, highly knowledgeable and courteous. The rate is fair for the service provided. I would definitely call Carl again for future plumbing work.
John the Plumber was prompt, professional, and efficient. Berg arrived on time, quickly diagnosed the issues with the toilet and shower and completed the repairs. The pricing was fair and transparent. I would highly John the Plumber.
Titus was wonderful. He explained everything first, gave the price and then started working once approved. Most importantly, He was honest about what needed to be done. The entire process was a pleasure.
Sean explained clearly the process of fixing the value on my 2 piece toilet. He was extremely polite and helpful as well as punctual. I will be using John the Plumber again. There fair up-front pricing is most appreciated especially in this economy.
Carl and Rich did an excellent job. On time and courteous. The company communication was outstanding; appointment confirmation, arrival time, and technician details. Definitely recommend.
The two gentleman at John the Plumber were lovely. They offered to take their shoes off, looked at all of the issues on my plumbing to-do list, put together quotes and before leaving fixed the primary problem, replacing the garbage disposal. I heartily recommend John the Plumber and will call them again. Thank you!
Carl and Rich, Techs at John The Plumber were the best. Not just where they great guys who did an excellent job, they were incredibly friendly and overall a great experience! I hope they stay with John the plumber for a long time!
River and Johnathan were excellent, excellent techs. The completed the job of installing anew toilet quickly, cleanly and professionally, in addition too being pleasant and answer any and all questions. We could not have asked for better guys, and we hope in the future to have them for any jobs that are necessary.
I had an after hours emergency and River came out within an hour. He was wonderful. He diagnosed the problem and he put a temporary fix on it. He came back the next day with Johnathan and the two of them finished the job. They were both professional and great at what they do. They are an asset to the company.
They did an amazing job every step of the way. From the analysis, the preparation, and completion. As a customer I couldn't be more pleased with the overall service. I will definitely use the services of "John the plumber" on all my future plumbing issues.Thank YouBill CareyPompano Beach, Fl
Jake was completely professional in his work. He showed up exactly on time and kept me informed on what he was doing. Will be happy to call him again when I'm in need of a plumber.
Lin and Jeff were outstanding. They had an extremely difficult install. They added an additional hose bib on the dock. They ran over 30 feet of pipe to connect the two, under the dock, while being on a floating platform. They did great, and we are very happy with the results. I have used John the Plumber several times and couldn't be happier with their professionalism, customer service and knowledge of the scope of work.Also a big thank you to Maleen and Jody in the office. They are so professional, always happy to help, call when the technician is on the way and always follow up to make sure the job was done correctly.I would recommend John the Plumber to anyone that needs any plumbing services done.Outstanding service, great communication and follow up.Thank you for being my go to plumber...
This is the second time doing business with John the Plumber. A fantastic experience from start to finish. Excellent customer service! Office staff are friendly and efficient. The service technicians are outstanding. Thank you for being a quality company!
My technician was very good, he called me before hand (I wasn’t on site) to go over everything that I requested. He mentioned things I was not aware of and gave me estimates for that as well. I liked the communication and promptness of them getting me on the schedule.
Today Shaun was great and as part of the estimating process explained what was wrong with our faucet.Not sure why this was not posted when this older service call happened.I called for service and they came the same day which in Florida is unheard of. Bill was dispatched and he was professional, courteous and very knowledgeable and took the time to explain the work he was performing. He also went above and beyond to show us where our water shut off valves were and explained safety features which in a condo that is 4k sq feet is helpful. He returned the next day as this job was somewhat complex and finished installing pipe connections for a second dishwasher, installed a new faucet and capped two pipes that were no longer in use for a dishwasher that was relocated. I could not be happier! Still waiting for other plumbers to respond to my inquiry.I highly recommend this company.
Great jobRiver and Jonathan worked very efficiently and thoughtfully. Found the blockage and cleared it out. Then recommended a pressure cleaning of the old cast iron main line which we did. Thanks
We own and manage two large office buildings and for several years have called on John the Plumber when in need. Service has always been thorough, professional and courteous. Big enough to handle tough jobs but small enough to know us by name...River Kautz handled the recent call and was exemplary...
Shane was prompt and very professional.He installed a new toilet and snaked 2 drains.He was very detailed in explaining everything he did.Shane is a positive asset to the company
John the plumber just did a very good job fixing a pipe I broke trying to replace a tub spout. Vince did a great job opening the wall and repairing the pipe while making sure everything was shipshape before leaving. This is the second job they've done for me and I would gladly call them for a third should I need it.
Carl and Rich were great! On time, polite, courteous. They insisted on putting booties on over their shoes, even though I told them it was not necessary as my floors are being cleaned later this week. They replaced my hot water heater the same day that I asked for a quote, which was not expected at all. Overall, just a great experience. Thank you both! Highly recommend!
This company always come through for any emergencies we have as well as other installs. Very good customer service and great communication. I had River onsite a few days ago and could not be happier.
The technicians Pablo and Mike were professional, knowledgeable and efficient. They solved the problem with my tankless water heater and offered options and estimates for its replacement and the need for filtration. I was extremely satisfied with the timely and expert service I received. I highly recommend John the Plumber.
The company has wonderful communication to advise of arrival times for appointment, which I appreciate because of my busy schedule. The service team is very good about explaining what they are doing, the process and why. They are also conscientious about follow ups after the work is completed.
Gary and Marquise were extremely polite and left everything clean. Did an amazing job for a very fair price. We are extremely happy and will call them again for any future jobs!
John The Plumber and all their representatives are so professional and responsive every time we have called them with our plumbing issues ( which always happen when you least expect it).… from Hot Water Heater replacement to clogged house drains. This company is so reassuring and very quick to respond. I am happy to recommend them.
The technicians arrived on time and kept me apprised of unexpected delays that were caused by issues out of their control. To their credit, they stayed beyond their assigned time because they wanted to ensure that the installation of new pipes, valves, and the water heater was done correctly and would pass code inspection. Plus, they cleaned up after themselves!
I called John The Plumber yesterday because my toilet wasn't flushing properly. From the original phone call to their technicians' visit today, and a post-service call, a great customer experience! Carl and Jeff were awesome! They took their time to explain to me what they were going to do, and got the job done in no time! They were respectful of my place and made sure to clean it afterwards. Thank you for a great service!
Shane and Lee came out and put my new water heater in. I could not be more happier! What a pleasant experience!I am a happy lady right now!Very friendly young men they know they’re doing!!!Thank you, thank you, thank you!
Great Job by Gary & Marquise! They came by first thing after a frantic call the night before for a leaking 30 gal water heater & main water valve leak. Catastrophe averted - the heater was split down the back and ready to blow. They were fast, efficient and cleaned up after. Granted it wasn't super cheap but the work was solid. Had a hiccup but Shane Evans was super duper friendly. Everything wrapped. All good.
