Local Reviews
for Fort Lauderdale, FL
Our Reviews by City
FANTASTIC
Zacker - Fort Lauderdale, FL 33308
Great service, very professional , detailed in his explanations
Reyes - Fort Lauderdale, FL 33308
Very detailed, explained what needed to be done, the reasons why and the cost He offered alternatives. Very profession and thorough
Wonderful
Ashley - Fort Lauderdale, FL 33334
They were very friendly and professional, identified the problem rather quickly and got everything all fixed up within an hour and a half. Price was very reasonable.
Great service
Elliott - Fort Lauderdale, FL 33301
Once again, John The Plumber came through. Fair rates, professional and friendly technicians and a great job all round.
Excellent service!
Weber - Fort Lauderdale, FL 33334
Joe was very professional and courteous. There was a defect in the first water heater that he brought so he had to go and get a replacement unit. He was very efficient in spite of the issue and left everything neat and tidy.
Excellent walk through
Jafed - Fort Lauderdale, FL 33311
Today, was a great experience with the technician. It was a great representation of a company that anyone would prefer to do business with, and that was only the walk through. He was knowledgeable and it showed.
Water Heater replacement quote
Elliott - Fort Lauderdale, FL 33301
Darrin was punctual, polite, professional and efficient. He was called out to quote the replacement of our tank water heater to a tankless water heater.
Response from John the Plumber:
We're thrilled to hear that you had such a positive experience with us. Thanks for the kind words.
Great service
Ott - Fort Lauderdale, FL 33308
Response from John the Plumber:
Thank you so much for taking the time to leave us a 5-star review!
Great job
Anderson - Fort Lauderdale, FL 33308
Stellar Service
Evan - Fort Lauderdale, FL 33301
Joe had an incredible attitude and was very thorough. Would 10/10 recommend to anyone looking for a plumber.
Very professional
J & M Construction - Fort Lauderdale, FL 33308
We have used Darrin previously. He is knowledgeable, skilled and a pleasure to work with.
Quick response. Worked very hard on a difficult job.
John G - Fort Lauderdale, FL 33301
Appreciated prompt, courteous, effective service. Poor toilet design required entire disassembly to change internal, vertical drain and fill lever/float mechanism.
Outstanding Service and Experience
Bowen - Fort Lauderdale, FL 33308
Overall a very positive experience from when I set up the appointment to the arrival and work of the technician.
Excellent service!!
Faletra - Fort Lauderdale, FL 33334
Jason and Richie were in a piping bind and figured it out. They did a great repair to the pipes that were damaged. Very friendly and commentated a lot of information to me. Thank you guys for your great service!
Nice work!
Hebda - Fort Lauderdale, FL 33308
Knowledgeable, offered options, explained what was happening
Excellent service….great company
Blum - Fort Lauderdale, FL 33304
Excellent service! With guarantees !!
Smith T - Fort Lauderdale, FL 33315
Jake from John the plumber was courteous, efficient, did nice clean work and did not disappoint. Would absolutely recommend.
Excellent service
Shotmeyer - Fort Lauderdale, FL 33305
I highly recommend using John the Plumber. Jason and his crew were so professional and knowledgeable. I will definitely be using them again for any future projects
Excellent Service!
Moline - Fort Lauderdale, FL 33308
Errick was courteous and explained the issue, offered options
Great job!
Partyka - Fort Lauderdale, FL 33304
Jason came right away on Saturday and installed the new toilet on Monday morning! All cleaned up and all packaging taken away!! Great job!!
Great Experience
DeniRose - Fort Lauderdale, FL 33301
I was very happy with my experience with John the Plumber. The technician Darren was very knowledgeable and professional, and the office staff kept me informed throughout the process. Despite the hard to access location at my property, my new hot water heater was successfully installed on time and with no problems.
Excellent service!
Faletra - Fort Lauderdale, FL 33334
Jason and Richie were great! Very knowledgeable, friendly, honest and they respected my home. With the confidence answers they had to every question I asked, gave me peace of mind. Also to, when I reached out to John the plumber on a Friday night at 11pm. The office staff Cali was quick to get back to me. That’s was great! Thank you team. I look forward to continue working with John the plumber!
Superior service
Ina - Fort Lauderdale, FL 33304
Shower issues
Turney - Fort Lauderdale, FL 33308
Erick provided Great service and showed up early and was knowledgeable to fix the issue
Job well done
Priest - Fort Lauderdale, FL 33306
Both gentleman were respectful, clean and knowledgable! They arrived on time, protected all flooring, and cleaned up thoroughly after their work was completed. They performed the installation of a new water heater timely. Appreciated.
pablo@johntheplumberfl.com
When I arrived, the homeowner explained that her dishwasher was giving her trouble last night and she was afraid to drain it. She stated that the sink or disposal never backed up only the dishwasher. The dishwasher worked fine as we tested it but I did let her know if problems persist it would be an appliance company to perform a repair not a plumber. No leaks observed.
Richeca D.
Upon arrival, customer showed me to the kitchen where their garbage disposal was leaking very badly. I gave the customer multiple options so that they can choose what works best for them. Customer chose the gold option because they were interested in the John the plumber membership and they wanted two new dual stops. I also informed the customer of their old gate valve main shut off for their house, and they decided to replace it with a new ball valve. I installed a new garbage disposal, two new dual stops, and a new main ball valve. Tested everything out. No leaks.
Joseph B.
Replaced master bathroom toilet with a new premier toilet to take care of all the previous issues. We set toilet and tested for proper flush and no leaks.
Richeca D.
Upon arrival, customer showed me to the side of the house where the main valve was. I could hear a substantial amount of running water coming from the hose bib area. I then checked the meter and it was obvious that there was a huge amount of water loss. Customer said this has been going on for close to a month. I gave the customer the price for at leak detection. he gave me the go ahead. I started by cutting and chipping out concrete around manifold for hose bib. Once I did that I cut and capped a three-quarter feed line, checked the water meter, and there was no more water loss. after capping the line I walked around the house in it’s entirety, and could not find anything without water. I have to assume that the line that I capped was abandoned. I installed a new hose bib where I cut and capped the line and performed a minor toilet rebuild because they did have a running toilet.
Adam P.
Upon arrival I found the garbage disposal is not working. It’s not making any humming noises and it’s not jammed. This is unusual to me so I decided to try the outlet it was plugged into and it wasn’t working. The disposal looks very new so I didn’t think the issue would be the disposal. The homeowner will need to call an electrician. No charge today.
Joseph B.
Came out today to inspect a toilet that was filling slow. It’s a flush sided toilet so I can’t access the back of the tank to do a rebuild. Customer would like to just install a new toilet to take care of all issues. We will be returning tomorrow to supply and install new premier toilet.
Jason L.
This is an estimate to install a customer wide spread faucet, replace the old stainless steel p-trap with new tubular pipe, and also replace 2 old shut off valves with new quarter turn shut off valves. This is an estimate to replace old 38 gallon water heater with a new 38 gallon rheem water heater. This will need permits and to be hard wired with a switch.
Jason L.
When I arrived the kitchen sink was backed up. Once I started to diagnose the problem I started by taking the drains apart which were larger flex drains that drained both sides of the sink. At that time they were fully clogged up. I attempted to clean them and they cracked. At that point I determined that the stoppage was in those hoses. I then advised the owner that it would be best to redo the drainage underneath the sink. I reconnected everything with new tubular drainage. I ran the water and filled both sides of the sink. Everything is draining properly and there are no leaks.
Joseph B.
Customers home was flooded a few weeks ago in the storm all the drywall is removed and there is a few things going on. The main stack for the kitchen and bathroom on the back side has a crack running from the top of the hub all the way up the cast iron customer still has to remove the top cabinets and that wall has to be opened to see how far the crack goes up threw the cast iron. We will send a quote for replacing the whole stack all the way up to the roof flashing and also a quote for if we are able to find usable cast iron to re make the connection in pvc. The hub will need to be replaced and I told customer it would be in his best interest to remove the old copper waste arm going to the bathroom and re pipe both waste arms completely in pvc. The waterlines in the kitchen need to be completely re ran as there are multiple drips coming from the elbows and couplings as well as strapping it to block wall and replacing the hot side angle stop valve with a new dual stop quarter turn angl
Jason L.
I came out today to flush the tankless heater. I didn’t see any code’s before or after I flushed the heater. I informed the homeowner that if it gives any codes to take a picture and send it to the office.
Jason L.
When I arrived the homeowner showed me the hall bathroom that was remodeled. There used to be a tub that was converted into a larger shower. Right now the toilet needs to be moved over to the left approximately 5 inches because it’s to close to the shower curb. Homeowner wants to try and have the toilet centered in between the shower curb and lavatory. The homeowner is going to have the tile guy come back and remove the toilet, vanity, and sections of the tile and also dig everything up so we can have proper access to move the toilet. I need to come back after this work is performed so I can see what exactly needs to be moved including water lines to give an accurate estimate for the job. Also possibly redo the drain underneath the sink.
Chad N.
Today we returned to the residence to complete a major rebuild that was paid for previously. The flush valve was purchased by jtp and installed today. After installation all connections were checked for leaks and the flush valve checked for proper function.
Joseph B.
Customers toilet is an original 3 gallon American standard. Customer was just concerned with how long it takes to fill I pulled out the fill tube and it had full pressure going into the tank I just explained that this toilet tank is twice as big as a newer toilet and just requires a little more time to fill took 1:40 seconds after every flush to fill up.
Chad N.
Customer wanted new premier 2 piece toilet installed, which JTP supplied. Went into unit removed Koehler toilet located in only restroom in master bedroom & installed new premier toilet. Once installed and secured I tested multiple times by flushing, no leaks were present after testing…also will send estimate for new heater, present heater is over 10 years of age.
Adam P.
Customer received the new gas valve from rheem so I turned the water to the heater off and drained it. I removed the old gas valve and installed the new one. Tested the new heater for proper function and checked for any leaks.
Chad N.
Convert from tank to tankless heater on the exterior wall of current location, no patching included. I came out today and removed the old 40 gallon tank heater and installed a new tankless natural gas rinnai heater on the exterior wall. We had to relocate the hot and cold water lines from inside the laundry room to the exterior of the house. We had to cut out drywall and drill through the exterior wall to run the water lines and hook up the tankless heater. We removed the old vent line that was on exterior wall and patched the whole. We turned the gas back on and tested for leaks with bubbles. We didn’t see any leaks. After the electrician hooked up the new tankless heater we ran the water and the hot water is working properly.
Joseph B.
Customers kitchen sink was clogged we ran water for 45 seconds before it started backing up on both sides. Explained to customer that snaking it from the roof will be a lot more efficient in clearing the clog. Customer believes he can clear the clog for cheaper himself I will be sending over the estimate for the drain cleaning if we come back out to clear it.
Chad N.
The customer called today with the issue of their guest bathroom toilet on the first floor having trouble flushing properly when it’s raining heavy outside. I suggested a camera evaluation of the drain system to try and determine the cause. After assessing the property and drain lines on the west side of the residence I determined that the guest bathroom of concern has an adjoining exterior shower with its drain tying in. After running water at the shower it showed that the roughly 8x5 pad for the shower slopes and drains to the shower drain. I am recommending the customer assess the shower drain during the next heavy rain to see if any puddling from the yard has an effect on the amount of water reaching the drain. After assessing the drainage system in the home it appears to be all PVC and in good condition with no obvious flaws.
Chad N.
The customer called today with three bathroom sinks draining slowly. After assessing the sinks it was determined that the blockages were local to the pop up systems. I removed and cleaned all three pop ups and restored a normal flow. The home owner had a concern about a 1st floor toilet not flushing properly when there is a lot of rain. After assessing the property and not locating an open clean out or any obvious reason for the storm water to enter the system I recommended a camera evaluation of the houses drainage system. We are scheduled for 5/19/23.
Chad N.
Upon arrival, customer showed me to the side of the building where his backflow was located. Backflow was currently leaking and leaking a substantial amount. Customer was already quoted the price for new backflow installation. started by shutting off the water, then cutting out the old backflow, and finally installing the new backflow. while I was cutting out the old backflow, I noticed that there was a 1 inch to three-quarter inch transition and I had to chip open the wall to access the pipe. I then installed the new backflow. I turned the water on to test it for leaks. There was some debris in the line so I took it apart and rinsed everything out. Works great.
darrin@johntheplumberfl.com
Provided estimate to change 4 lav faucets, kitchen faucet, and trim in all three showers with customer supplied parts.
darrin@johntheplumberfl.com
Upon arrival Floor drain in women’s bathroom had water coming up in the floor drain when other bathrooms are used. Located the cleanout on the north side of the property and snaked from there because it was full of water. Ran 75’ of cable with a funnel tip six times to clear. Pulled back lots of hand towels, ran the camera and found from where the pvc stops all the way to the city needs to be replaced due to the condition of the cast iron line.
Jason L.
When I came out today the homeowner showed me a 50 gallon liquid propane water heater that was not working. I looked at the pilot light to see if it was on and was off. I was able to relight the pilot light and the heater is working now. The homeowner wanted estimates on additional work that he wants done around the house. I provided a few different estimates for the additional work. This estimate is to replace 2 old valves and replace them with 2 new quarter turn ball valves. Also to replace 2 old hose bibs with new quarter turn hose bibs. Also replace old toilet with new premier 2 piece toilet.
Adam P.
Upon arrival the customer stated the toilet is still filling every 30 minutes or so. I replaced the fill valve with a new pro 45 fill valve, and replaced the flush valve with a new kohler flush valve. Checked the toilet and found no leaks anywhere. The customer will observe the toilet overnight and let us know if there are any other issues.
Adam P.
Upon arrival the customer stated there is a sewage smell coming from the master bathroom. I couldn’t smell anything but did perform a thorough inspection to find any leaks. I also looked at multiple shower fixtures that are causing a whining noise when turned to a specific spot. This is going to be an issue with the cartridges so we can order three new hansgrohe cartridges to fix this issue. The customer stated he will be remodeling the bathrooms soon and would rather change the entire valve when the time comes. Provided customer with two bottles of Bio One to do some preventative maintenance to his drain lines.