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Shane Evans from John The Plumber was polite, pleasant and professional. He had answers ready for any questions regarding our plumbing system that came up. I will hire the company again for future jobs and ask them specifically to send Shane!
Efficient, friendly, knowledgeable!! Great communication, and customer service. River, our technician, was professional and polite, and good at his job, great to work with!
Will was very informative. He told me he attepted the less expensic=ve fix to start but warned me it may not work. He was correct. It did not work. What is our next step???
(JOHN THE PLUMBER) I CALLED THE OFFICE TRACY WAS SO SWEET KIND AND UNDERSTOOD MY NEEDS. I HAD TECHNICIAN KIM SMITH COME OUT FOR LEAK IN TOILET AND REPLACE A VERY OLD WATER HEATER WITH A LEAK! KIM WAS PHENOMENAL, KNOWLEDGEABLE AND HE EXPLAINED EVERYTHING TO ME AS HE WAS DOING EACH REPAIR! THERE QUALITY OF WORK IS EXCEPTIONAL! THEY CALL YOU TO TELL YOU WHEN TECH WILL ARRIVE AND YOU ALSO RECEIVE AN EMAIL! THERE ARE NO HIDDEN FEES THEY ARE TRANSPARENT! IF YOUR LOOKING FOR ANY PLUMBING SERVICE LOOK NO FURTHER CALL JOHN THE PLUMBER! YOU WILL BE HAPPY YOU DID!
Jason is the third or fourth plumber from John the Plumber who has worked in my house over the past couple of years.All have been very good and courteous.
If I could give Chad Nelson and his partner Noel a 10, I would. They were prompt, professional and respectful. Very knowledgeable. Zeroed in on the problem quickly and efficiently. They answered all my questions thoroughly. I highly recommend.
Shane was phenomenal- very professional, timely and friendly. Got the job done in no time, and had enough time to do an additional job for us. I certainly will be requesting Shane back to our home for any future plumbing needs.
Your team responded promptly addressing an issue that arose from the initial visit. Nobody is perfect, but responding as your team did, earned my respect and loyalty.
We were given an appointment time window of 12–4 PM. At 12 PM, I received a message notifying me that the technician/plumber was in route. At that time, we weren’t home, but they kindly accommodated our request to adjust the appointment to later within the original time window. The receptionist was incredibly kind, professional, and provided excellent customer service throughout.When the technician (Ace) was on his way again, I received another notification, and he arrived within 30 minutes. Ace tested the water heater, thoroughly explained the issue, and provided a detailed solution along with a cost estimate and an estimated timeline for completing the service. He was patient and helpful as we scheduled our service date.I would highly recommend using John the Plumber if you’re looking for a local, reliable, and responsible company that truly prioritizes its customers. Unlike many corporate companies that rush through jobs to meet quotas and treat customers like numbers, John the Plumber provides a personal touch and excellent service.
Great company that I will continue to use & recommend. Everyone did an awesome job with a pleasant attitude throughout the entire process. They respond quickly and professionally and most importantly they do quality work!
OMG, such great service. Gary and his team arrived on time, the pricing was good and the quality of the service was great. I will use John the Plumber again and recommend them to my friends.
River the Plumber is very knowledgeable and fixed my water heater. He did a very good job. He noticed the previous plumber installed the water heater wrong and it caused sparks where it was connected and the part was burned out and River needed to replace it because there was no hot water. I could not take a shower for four days. River works for John the Plumber. He is the only person I would use in this company.
Gary checked for a slab leak using a pressure gauge and moisture meter, thankfully no leak was detected. I did have a small leak in the toilet tank, dripping in the back. I decided to have a new Kohler "water closet" installed. Additionally I had him install a new valve for the water heater, the old spicket type valve packing was slow dripping. All in all I was satisfied with the work performed and the nominal pricing for the job. I would definitely recommend John the Plumber for your business.
Excellent same day service.Both Lyn and Jeff were courteous, extremely competent and a delight to work with. I will definitely call them again with any plumbing problems!
Shane from John The Plumber was wonderful. He solved & fixed my broken Tub in 30 minutes. Very friendly guy. I would look for him again when I have a problem. Shane was so very nice.
John The Plumber has excellent customer service, excellent installers (Carl) & the best products. We were very impressed with the installation of a new hot water heater. And a gift was sent to us after it was all done! Thanks so much.
Kameron of John the Plumber was extremely knowledgable and professional. His did an excellent job and was clean and organized throughout. I would use him again for any plumbing issue.
My technician Titus was a very nice, respectful guy. He snaked the clog quickly and cleaned up after himself. When the issue turned out to be a symptom of a bigger problem, he came back the next work day and snaked it again and ran a camera through the pipe to confirm there was no blockage, free of charge. Once he confirmed there was nothing left clogging the pipe, he delivered and installed a new, more efficient toilet in under a hour and left without a mess. Good experience would definitely use them again.
Gary and Renee are amazing human beings. They really came through for my husband and I! We were having a leak from pulling out the old dishwater and installing a new one, and an unexpected leak happened, they were so sweet to even come on a Saturday, fast service and so so friendly. Highly recommend!
Called john The Plumber for a leak happening in my hall bath. Spoke to a very nice and helpful women in the office. Who with confidence reassured me that they would take care of what ever issue I was haveing. With in a short period of time . Gary and marquis showed up tools in hand ready to go. They worked very hard and where extremely knowledgeable. I had a hot copper loop leak from one side of the home to the other. They where able to stop the leak and run a new line over head in attic. Thank you guys and ladies. We will always use the one and only john The Plumber.
River Kautz came today, fixed the toilet running problem with a simple adjustment, then explained my alternatives for a durable fix. He was very proficient and courteous as well. We will be doing his recommended upgrade and appreciate the service he provided today.
Gary from John the plumber came to my house and diagnosed the problem immediately. He told me exactly what he planned to do to repair the plumbing problem. He came back the next day and completed the job and it was perfect. I highly recommend John the plumber for your plumbing needs.
Josh was great. Quick arrival to my home and was in and out in less than 15 minutes. He immediately saw the problem and resolved it. Would highly recommend John the Plumber.
Best plumber out there. Prompt, professional, honest, thorough and always looking out for the customer’s best interest. Shane and Kim exemplify the high standards of this company. Both were extremely knowledgeable and personable.
Shane is an excellent Journeyman plumber and replaced all 5 of my old shut offs. His pluming skills, professionalism and attention to detail were top rate.
John the Plumber did a great job installing a new hybrid water heater and fixing some issues related to our master shower. They were prompt, thorough, and cared about the results meeting our needs. I would highly recommend them.
Carl showed up on time. Very nice and professional, he reviewed my plumbing problems and explained everything in detail with a estimate of what the repair would cost. Overall great service with a smile! I would recommend to all.
I am so grateful that these men were the ones to come into my home. Over the many years of home ownership I've had some horrible experiences. I dred having to hire journeyman. The plumbers who came from the John the Plumber company were polite, well spoken, clean, respectful of my home, and most importantly KNOWLEDGEABLE!! They knew right away what they were looking at and how to fix it! and I haven't had water in 3 days!! Thank you!
Had Carl Robinson come over today to take a look at a backed up dishwasher. What an absolute pro and a gentleman! Took care of the issue with a smile on his face! I would highly recommend him and John the Plumber any day!
I was quite pleased with the service provided. Titus was very professional and eager to please. He completed the work quickly and efficiently. I had a problem with a faucet, in addition to the toilet replacement, and he was able to fix that as well. He deserves 10 stars!!!!!
Gary Brown and Jonathan were prompt, professional and very knowledgeable and friendly. They explained exactly what was going on with my leak, fixed it, and cleaned up afterwards. I would definitely have them return if I needed similar work done.
Great communication and outstanding service! John the Plumber was able to send Josh on the same day that I called. Josh and his team member were on time, courteous and were quick to solve my issue. Thanks
Very please today with my toilet repair. Plumbers were very polite, explained everything clearly, and were very professional. I highly recommend John the Plumber as a great local business for our community to support!
I would like to thank Carl and Rich for such a great job they did. They were very professional and respectful. When Carl arrived on the first day, he did the assessment and explained why the job could not be done that day. He was very knowledgeable about it. Thank you again and I am very glad that I hired John the Plumber to my job.