Greg did an outstanding job! He quickly diagnosed the issue and resolved it in no time. I highly recommend him and the company, truly exceptional service. One very happy customer!
Greg is absolutely fantastic! He came out so quickly after I called and immediately got to work. He was incredibly knowledgeable, professional, and took the time to explain everything clearly. I really appreciated how honest and straightforward he was. He did an excellent job, and I couldn’t be happier with the results. Highly recommend Greg if you need a plumber who truly cares about his work and his customers!
Once again John the Plumber does not disappoint ! Carl is the best !! He is respectful friendly and very knowledgeable. We have been customers with them for over two decades. Fully recommend.
I hired John the Plumber company to replace my leaking water heater. Their employee, Carl Robinson, came the same day and it was done by 5. He was competent, friendly, and worked fast. A very good experience!
Excellent service! Shane was on time, knowledgeable and very professional. He was able to fix my plumbing problem and provided suggestions to improve the existing set-up. Shane worked quickly and left the worksite cleaner than when he arrived.
Lin, did an awesome meticulous installation. He seemed to care about doing the installation, properly without rushing. Everything was left clean with no damage to walls or paint. He even asked if I needed any other plumbing work done while he was here.
Greg from John the Plumber came out to replace a tub fixture that was leaking. We got a quote to replace the defective parts and to add shutoff valves while there was access. He completed the job within a couple of hours and our tub is leak free!! I would definitely recommend Greg and his company John the Plumber if you have an issue.
Excellent service! They were able to get someone out the next day without any issue! Mark, our technician, was fast and professional, and took care of the issue.
Had an emergency very late Saturday night and when I called the young woman who answered the phone said they could send someone now! I managed to halt the leak enough to say tomorrow would be fine. She said between 8a.m. and 10a.m., sure enough at 8 James called - here be in a few minutes and here he was. First let me say that the young woman who answered the phone did not sound like a "call" center taking messages and whether she was or wasn't she was reassuring during the whole conversation. James came and fixed everything and when I asked him about putting the water filter back in under the sink, the suggestion he gave us was perfect and he did it same day so not only did he take care of the kitchen sink leak and moving the under counter pipes to fit the new sink, he installed the water filtration system for the house. He also checked to see if we had any leaks outside because the water bill is creeping up $2-3 per month. He had to go back to the warehouse and get the filtration system parts and everything we needed to be done was accomplished in 4.5 hours. James is extremely knowledgeable and personable. I would not hesitate to call this company again. Also the cost for labor and piping for under sink and filtration to run through entire house was very fair.
I called John the Plumber. My kitchen sink was not draining. They sent out the most awesome plumbers. Gary and Keyon came out to my home. It was a Saturday and I was so amazed on there work. They where so polite, very knowledgeable, and cleaned up very well. Thank you John the plumber. I will aways call you for my plumbing needs.
I'm usually pretty handy and have unclogged many pipes in my days, but needed some advice this time. This is the third or fourth time that I’ve called John The Plumber for various problems and again I’m very pleased this time as well. I highly recommend J the P and will call them again in the future if needed.
The plumber, Shane, that came to fix my problem was amazing. He was very clear about everything he did and needed to be done. He presented a quote first and then did the job! I would recommend him highly!
Gary and Reese did an excellent job today, fixing the leakage of my kitchen sink.They were on time and I can see the level of expertise of these technicians. They explained the issue clearly.Thank you.
Once again John The Plumber comes through! Gary Brown did an amazing job (in Sept 2025) getting my gutted kitchen ready for new cabinets and appliances. He had to totally upgrade an old, 6-7 foot floppy copper water line and secure the new one in the plaster wall and he did a perfect job of it! Also very professionally capped off water pipes to sink Until the new sink is ready to install. He did a great job keeping the dust to a minimum, and thoroughly cleaned up afterwards. I highly recommend him for any plumbing job you have!I WROTE THE REVIEW BELOW 4 YEARS AGO:This was my second emergency call to John the Plumber this year, as my 1964 house continues to age. Diana answered on Saturday morning and the extensive work was scheduled for first thing Monday morning. I got a confirming call early Monday, and within an hour Don K. was on site and ready to work. Don is experienced, professional, unflappable, and extremely knowledgeable--and also very nice. He had to gouge out a 2 sq-ft hole in concrete block, find a leak, and diagnose why it was leaking. The repair involved replacing some cast iron pipe and joints with PVC, adding a clean-out port, and snaking the pipe downstream to remove blockage. He got all of this done in 3 hours, including testing and retesting the repair. The invoice for this scope of work was fair and itemized. On request, Diana recommended a stucco guy who can finish up. I have complete confidence in the team at John The Plumber and highly recommend them!
John the Plumber technician Bladimir was terrific! He went above and beyond, as usual! He has been to the house several times and each time he has done his job and then some. Today he not only replaced the cartridge in my shower handle, he also cleaned the aerator screen on the showerhead! This is an example of going above and beyond as Bladimir does! Thank you, Bladimir!
We have used John the Plumber exclusively for the last 3 years. Never been disappointed with service. Since we just purchased the home the tech took the time to walk the property and evaluate the water heater, shut off valves and provided insight on maintenance that would prolong the life of tankless water heater. Not the cheapest gAme in town but I feel I got what we paid for plus some
I called John the Plumber yesterday about replacing my water heater, and they sent Gary Brown out the same day for an estimate, super fast turnaround. After comparing quotes from several companies (most were in the same ballpark), what really set this team apart was how they operate. The estimate was clear, honest, and spot on, no hidden fees or last-minute surprises. From the first call to the final install, everything was smooth, professional, and refreshingly straightforward. Gary was knowledgeable, respectful, and clearly takes pride in his work. They completed the job today, and I couldn’t be happier with the results. Clean install, great communication, and a company that actually respects your time and budget. Highly recommend.
James Mclnnis was assigned to diagnose an issue for me which he did with ease. He thoroughly inspected my system and clearly explained his recommendations. His knowledge and experience show as he interacts with his customers. Highly recommend.
Kim Smith was an absolute Pro. He takes great Pride in his work and is professional. He was an absolute pleasure to work with. This is my second job done by John the Plumber. I recommend then and will use them again.
We have used John the plumber in the past and have always been happy with the service. Most recently we had to replace our water heater. They showed up, diagnosised the issue, removed the old one and had a replacement installed within less than 3 hours. They are always prompt, polite, and reasonable priced!
Gary was fabulous! Extremely professionally, efficient, hard working and resolved the leak. Highly recommend John the Plumber for all your plumbing needs! Ask for Gary! He ROCKS!
Pablo was very respectful and helpful. I initially called thinking I might have a leak. He took time to explain my water bill to me and to inform me of all the increases the city of Fort Lauderdale is instilling. Additionally he referred me to call them regarding a reclaim meter which in time will help lower my bill, although the initial fee is quite large. I did not have to pay for his visit!
John and his associate had excellent customer service skills. They were knowledgeable and explained in a manner that I could understand.Once again I was extremely satisfied with his service.
Had several relatively small issues that needed to be addressed; slow dripping faucets, slower leak and toilet reseal. Gary and Reeser were very thorough and resolved all issues quickly. Very pleased with them and JtP.
Shane Evans and Gary Brown went above and beyond to assist with an emergency plumbing issue and another call for service. (Camera evaluation of sewer lines, remove and replace PVC cleanout in front of home. Exposing pipe and making a repair up to 4', Pull and reset toilet in hall bathroom). They communicated with me when they were on the way, an estimate of the cost of repairs and provided pictures of the work performed. Renee was also super helpful with the emergency call informing me of the plumber's schedule on a very busy Saturday. Highly recommend John the Plumber!
Gary and Reese was set to my home to repair my plumbling issue. They where very prompt and extremly knowlegable plumbers. They fixed the problem in hand and cleaned up after there selfs. Thank you john the plumber.
Shane was our technician, he was professional and knowledgeable. He explained what he was doing and also left recommendations for future work. The company was good with communicating when he would arrive. I will use the company again!
Gary and Reese were absolutely incredible! They replaced our water heater with true professionalism—efficient, timely, and with great attention to detail. They explained everything clearly, worked quickly without cutting corners, and left everything spotless when they were done. It’s rare to find such reliable, skilled, and courteous plumbers, and we couldn’t be more grateful for their help. Highly recommend them to anyone in need of plumbing services!
The plumbers, Gary and Reese, came in a timely manner and they were efficient, professional and clean. They provided clear explanations and did an excellent job. I'd definitely use them again.
Plumbers Gary and Chris showed up on time to give me an washer inlet box replacement estimate which I thought was high, but after speaking with management they matched my best price and immediately performed the work efficiently and cleaned up nicely. I would use them again
Excellent and quick service on an emergency call. Water heater was leaking and had to shut off entire house water. James was called and replaced water heater along with a new emergency shut off valve and emergency power switch. The price was higher than i thought however the work was completed quickly and I am now without worries. As they say quality cost especially these days and John the plumber means quality from my fist call until job was completed maybe 2 1/2 hours YOU GET WHAT YOU PAY FOR. They were excellent and now I have a reliable plumber. Thanks
John the plumber has proven again that they have great customer service and great plumbing techs, who are knowledgeable, courteous and informative. My hat's off to Pablo and Kyle , Job well done.
Greg and Gary came today and I placed the call early. I had a leak in the manifold behind the washer and dryer and they found the leak and repaired it and worked hard and diligent and thank you Greg and Gary and John the Plumber they worked hard the two of them and capped off the leak. No need to add another line either. We appreciate your hard work and excellent knowledge of expertise to do the difficult job and made it easy. God bless you all. Thank you God for them.