Pablo did an amazing job at our house. We had a knocking in the walls and had several plumbers, try to figure out why we had the knocking every time the toilet was flushed, or the shower was turned off. Pablo was the only one that was able to figure it out and fix the problem. We are so very grateful. He was reliable,respectful, punctual, and most importantly, very knowledgeable. I would not hesitate to recommend this company.
Just a great experience from start to finish. Communication from the start was excellent. The staff kept me informed and very thoughtful regarding our schedules and timing. Kim, our technician, was just wonderful! Very informative, helpful, polite, efficient, and just overall great! Will definitely do business again! Thank you!🙏 😊
Mark and partner were extremely knowledgeable and professional. Great guys I am lucky to have had them help me with an under counter water purification system. Highly recommend!
I highly recommend JOHN the PLUMBER. They were fast, knowledgeable, very efficient. There was no mess. They cleaned up after themselves. Immaculate workmanship!Great representation for the Company!
Pablo Fernandez from John the Plumber was truly indispensable. When I noticed water dripping from my ceiling fan, he responded quickly and brought not just tools but expertise. He used his camera to check through the recessed mounting bracket for the ceiling fan and carefully traced the issue to a loose tub drain upstairs, a problem others might have missed. He tightened it, issued a one year warranty, and is sending an estimate for a smart upgrade to prevent future issues. Pablo’s work was precise, thoughtful, and reassuring. He is not just a plumber, he is someone you trust to protect your home.
(JOHN THE PLUMBER) I CALLED THE OFFICE TRACY WAS SO SWEET KIND AND UNDERSTOOD MY NEEDS. I HAD TECHNICIAN KIM SMITH COME OUT FOR LEAK IN TOILET AND REPLACE A VERY OLD WATER HEATER WITH A LEAK! KIM WAS PHENOMENAL, KNOWLEDGEABLE AND HE EXPLAINED EVERYTHING TO ME AS HE WAS DOING EACH REPAIR! THERE QUALITY OF WORK IS EXCEPTIONAL! THEY CALL YOU TO TELL YOU WHEN TECH WILL ARRIVE AND YOU ALSO RECEIVE AN EMAIL! THERE ARE NO HIDDEN FEES THEY ARE TRANSPARENT! IF YOUR LOOKING FOR ANY PLUMBING SERVICE LOOK NO FURTHER CALL JOHN THE PLUMBER! YOU WILL BE HAPPY YOU DID!
He did the job that his company asked him to. I also liked that the company requires the plumbers to take videos that will be sent back to the managers for review.
Showed up on schedule and performed inspections in a timely and professional manner as well as following up with written documentation of inspections quickly. I would definitely use them again.
Just had emergency on a leaking disposal on a Sunday night. Called John The Plumber and actually spoke to a live person! The service technician was Pablo F who was very professional and explained everything that needed to be done and fixed the problem. He wore booties and was extremely neat and efficient. I would highly recommend using John the Plumber and am very pleased with the service and professionalism that Pablo gave.
Pablo helped me find The best hot water heater and water filter system for my house, plus a few other items. Expedited service! Very friendly and responsive!
Highly recommend these guys. I received a notice from The cuty that I had to have a backflow valve installed. They took care of everything from permitting to installation closing permits.May 15, 2025: had some issues ( not their fault) and they came out and took care of it rapidly. They are awesome!
Amazing job from John the Plumber and Mark Kirlew. They were able to solve a plumbing issue that many others never could solve. Great job by Mark and crew,
Worked out great,! James and Chris arrived ahead of time explained everything to me and could not have been nicer..my new plumbing company John the Plumber!
Terrible terrible service. Text don’t know a thing didn’t explain much of the reasoning for the options they gave me. Management is terrible to get a hold of would never call these people again!
Technician, Shane, replaced my kitchen sink and a toilet.He was professional and knowledgeable. I was very pleased with the service. I plumbers with John the Plumber are reliable . I would use John the Plumber again and recommend this company for future plumbing needs.Kim H.
Don did a great job with the installation of toilets, bidet, shower heads, etc... He was very conscientious and made sure we were happy with everything. Great job!
I hired John the plumber for my salon and they exceeded my expectations! They have the best customer service! I had them install new shampoo bowls and the ones i had came broken but they went out of their way to get the parts i needed and get the job done just in time for me to run for business the next day! The receptionist are the sweetest and answered all of my questions clearly! Highly recommend!
Mr. Bladimir Mendez is an exemplary service technician; an engaging personality and is insightfully knowledgeable. He is professionally adroit with complete plumbing skills set, technically efficient, cost-conscience, patiently explains what/why he is doing, and engages with friendly dialogue. He did a complete review of our plumbing system to ensure no issue. Made a couple minor adjustment to flushing to improve function. We were completely satisfied with our experience.
I have been very impressed by the quality of the service and professionalism I am receiving. Bladimir was thorough and explained everything perfectly to me. I didn’t feel he was trying to sell me anything but offering good advice.
Scott Rosa and Chris are very professional and hardworking. They went above and beyond to make sure the job was done right. They were truly outstanding.
We just had a hybrid water heater installed and it went great. They arrived at the time they stated, were very professional and explained and helped me set up the app to control it. If you want great service, pricing and professional employees, you need to call John the Plumber! Thank you very much and we will definitely be recommending you to all our friends!
Kim and Marquis were a great team. They were friendly and explained the work that they were doing. They left my home nice and tidy. I will definitely use them in the future for any plumbing work. Thank you gentlemen! This my second post for John the Plumber. Carl was the technician that came to my home this time. He met all expectations based on my experience with Kim! Wonderful customer service and so skilled and knowledgeable. Carl explained and repaired the problem with my tub. He left my bathroom spotless. Thank you Carl! John the Plumber you have amazing young technicians working for you....
Bladimir and his assistant were quickly able to make the repair and clean up after with my water heater leak. They are doing a great job as the the new generation of workers getting into this profession and they are representing John's family in a proper way. Thanks, Steve Deane
Wow I was amazed by Scott coming to my apt to give me an estimate on getting a new Rheem water heater… I just thought it was expensive but he did such a great job I’d rate this 10 more stars the way he handled everything…. He’s a gentleman and very nice…. High 6 to SCOTT!!!’ Thank you!!!
Very efficient and very friendly.Carl was very good at explaining the procedure we need to follow.Your staff is very reassuring and follow up is impressive.
The Consultants from John The Plumber arrived during their scheduled time frame which was very good. They were knowledgeable and professional and provided the information I needed to know.
Dana did an excellent job! Efficient and professional. I will be having more work done and will be requesting him! If you are searching for a plummer...look no further than JTP!
Recently I had an issue with one of my bathroom toilets on a Sunday. I called John the Plumber to get my request on the list for the week. I was told the first opening was Tuesday which I gladly accepted. I received a call early Monday morning informing me of an opening and would I be interested in accepting it. I did and was pleasantly surprised when the technician, Carl, arrived. He immediately began to work on the situation then took the time to explain to me the process he would follow. He quickly answered my questions and I felt I was in good hands. A few hours later my issue was resolved with recommendations to assist in making sure this situation did not happen again.Carl was very professional while in my home and I was pleased with the quality of service, the price I paid, the follow up and follow through and the overall approach to the situation. Plumbing can be very costly and I feel I paid a reasonable price for the needed work.If you ever need help with a plumbing issue, call John the Plumber first! Excellent work!
The installation team from John the Plumber was efficient and did the hot water install in less time than I expected. Thanks to them and to Malene in the office for the good customer service. All good here.
Lin Deveau from John the Plumber was at my home this week, and he was an absolute pleasure to work with. He identified the issues quickly and offered good options for resolution at a fair cost. On top of the great in-home experience - the company's head office staff provides exceptional attention to detail before and after the service visits. (They even send a photo of the team member who is en route.) I've already recommended this company to friends!
Working from NH with a company unknown to you to complete work in your Florida Condo is scary enough. Add to that previous company refuses to return your phone calls after you paid them in full and the work was not done and you become very suspious and fearful. But to my delight John the Plumber has been the total ooposite. The office staff and James their plumber have been available to work with you and they are HONEST. They are fairly priced and keep you in the loop 100% of the time. James did an incredible job.
Kim did a great job! Solved the problem courteous respectful and pleasant. Have used this service several times and their service people and office people are a credit to the company.
Joe Berg and Carl came out to replace my water heater. They were courteous and communicated the process to me every step of the way. I highly recommend John the Plumber!
Pablo was very professional knowledgeable n polite. He answered all my questions and offered up additional information for me to think about. He walked into my house covering his shoes which was very thoughtful of him. Thank you, Pablo.