This company always come through for any emergencies we have as well as other installs. Very good customer service and great communication. I had River onsite a few days ago and could not be happier.
The technicians Pablo and Mike were professional, knowledgeable and efficient. They solved the problem with my tankless water heater and offered options and estimates for its replacement and the need for filtration. I was extremely satisfied with the timely and expert service I received. I highly recommend John the Plumber.
The company has wonderful communication to advise of arrival times for appointment, which I appreciate because of my busy schedule. The service team is very good about explaining what they are doing, the process and why. They are also conscientious about follow ups after the work is completed.
Gary and Marquise were extremely polite and left everything clean. Did an amazing job for a very fair price. We are extremely happy and will call them again for any future jobs!
John The Plumber and all their representatives are so professional and responsive every time we have called them with our plumbing issues ( which always happen when you least expect it).… from Hot Water Heater replacement to clogged house drains. This company is so reassuring and very quick to respond. I am happy to recommend them.
The technicians arrived on time and kept me apprised of unexpected delays that were caused by issues out of their control. To their credit, they stayed beyond their assigned time because they wanted to ensure that the installation of new pipes, valves, and the water heater was done correctly and would pass code inspection. Plus, they cleaned up after themselves!
I called John The Plumber yesterday because my toilet wasn't flushing properly. From the original phone call to their technicians' visit today, and a post-service call, a great customer experience! Carl and Jeff were awesome! They took their time to explain to me what they were going to do, and got the job done in no time! They were respectful of my place and made sure to clean it afterwards. Thank you for a great service!
Shane and Lee came out and put my new water heater in. I could not be more happier! What a pleasant experience!I am a happy lady right now!Very friendly young men they know they’re doing!!!Thank you, thank you, thank you!
Great Job by Gary & Marquise! They came by first thing after a frantic call the night before for a leaking 30 gal water heater & main water valve leak. Catastrophe averted - the heater was split down the back and ready to blow. They were fast, efficient and cleaned up after. Granted it wasn't super cheap but the work was solid. Had a hiccup but Shane Evans was super duper friendly. Everything wrapped. All good.
Joseph Berg, the technician, was pleasant and professional. He arrived on time, took his time addressing the several issues within my home, explained exactly what each issue would entail, and quited a fair and honest price for the work that needs to be done. I hired the company on the spot. Thank you Joseph and "John the Plumber." Would highly recommend.
Highly recommend these guys. I received a notice from The cuty that I had to have a backflow valve installed. They took care of everything from permitting to installation closing permits.
Shane came out to fix 2 toilets in my house. He was very professional an did an excellent job! This is a great company! I have used them several times now, high recommended.
He has a great deal of Integrity, professionalism and knowledge. Very reasonably priced and extremely helpful at finding solutions to tough problems. I only wish I had called them sooner (months ago) before this leak became a bigger problem.
JASON and his assistant wereextremely professional, pleasant to converse with and knew their"Stuff"MY experience with all personnel I have come into contact with....from the people I spoke tonon the phone to Jason and his assistanteasly motivate me to give this company 5 Stars...and reason to highly recommend this service...
Highly recommend. Efficient, timely, clean at a fair price. They took the job even though they usually don’t service our area and it was greatly appreciated! pleasant experience and will call them again.
I have a condo with a small closet for both my AC/furnace and lowboy hot water heater. Because of the space limitations, I have had several plumbers over the years tell me that there was not enough room to install a water filtration system. My condo requires hot water heaters to be replaced every ten years and recommended John the Plumber Inc., as they had replaced many other hot water heaters in the building. When I called them, Missy in their office responded quickly by having a plumber, Pablo Fernandez, out to give an estimate within a few hours! I wanted some plumbing upgrades, so Pablo and Mike were able to replace my hot water heater and install a NeoPure Home Condo filtration system, UV Disinfection System, and a tankless booster. This involved working for two days with a lot of thought on how to position the filtration system, install a mounting bar, and cut pipes to fit it all together in this small space. Their efforts gave me a significant upgrade in the quality of my water purity and hot water capacity. Pablo and Mike were very professional, took great pride in their work, and kept me informed as they made decisions on how best to place the new items. It found it amazing that they could install all that I wanted in this small space! They are a great credit to John the Plumber, Inc. I highly recommend John the Plumber, signed a maintenance agreement, and will use this company for my future plumbing needs.
Adam provided outstanding, quality service. His recommendations helped us get exactly what we wanted done. He and the entire staff we spoke to were personable, professional and knowledgeable. Definitely recommend!
I think this company is awesomeI met the bc I had to be at a neighbors to let them inI was so impressed I took their cardI didn't think I would need them within a couple months but I didSo thankful I didJodi,Missy ,Joe,Johnathan and Jake go above the extra mileThank u so much ,it's hard to find this great service these days
Second time calling John The Plumber. Carl was amazing and resolved my issue with no hot water in one shower only. He was professional and fixed some issues my handyman caused. Would highly recommend and will be a repeat customer.
Pablo and Michael were profesional They demonstrated a high degreeof knowledge. They were able to awnser all of my questions After completing the task they cleaned the area and made sure that I didn't have any questions.
River and his partner did an outstanding job installing our toilet. They were very detailed and ensured that not only was is working properly but that it was aesthetically pleasing. They were both very courteous.
I have use John the plumber for 18 years. They are excellent. Reliable, honest and all their technician are very knowledgeable. This is the only plumbing company I will use.
My experience with John the Plumber is always great. They always answer the call and they always make it happen expeditiously. Inam a satisfied customer.
Professional, efficient, and thorough from start to finish. I got a free estimate, the plumber knew exactly what needed to be done, gave me a quote, they offered financing options, and three days later, the job was completed. In addition, the plumber pointed out that my old main water valve needed to be replaced, so in the event it broke, I would be able to shut off the water. Lastly, there were follow up calls, to make sure I was satisfied with the job. If I have future plumbing jobs, I know where to go.
Josh and his partner were friendly and efficient. They worked diligently to install my new water heater and answered my many questions patiently. To top it off, Josh took the time to wipe off all the steps outside my apartment, which had become stained with brown water from the old heater. He went above and beyond. I would highly recommend Josh and John the Plumber to all who needed their water heaters replaced.
Once again, John the Plumber has done an excellent job at our home. We've used another local plumber for years, but it's been difficult getting an appointment with them. After reading all of the great reviews for John the Plumber, we gave them a try. Wow! They were friendly, professional and knew exactly what needed to be done. They will now be our go to plumber. I highly recommend them.
I made an inquiry online and was contacted the next day. Joshua cleared my kitchen sink drain and dishwashers. Professional, timely and courteous service.
Joe the technician - Is a very niceProfessional, Honest - Plumber.He did a very good job the first time, that I requested for him to come out the 2nd time and would prefer him moving forward.Missy the Scheduler is great with a fun personabl disposition...love speaking with her.Definitely recommend this company.⭐⭐⭐⭐⭐
Very happy with the service from John the Plumber. Highly recommended! The entire staff does a great job. Yesterday the service evaluation by River Kautz was very helpful and I will continue using their services and recommend to anyone I know.
I called for a leak issue. They were immediately responsive and sent out a highly qualified technician who quickly resolved the problem. I have used them a few times now and they are the best!
Great service. Guys came out and fixed my busted up pipe that was draining inside my wall at a moments notice. Will call them again when I need plumbing services
The company was a pleasure to work with a scheduled my appointment for 12:00 and they were actually able to come out early. The technician who was at the job site was knowledgeable friendly fast answered questions that may or may not have pertinent information towards the repair would recommend them and use them again.
Fast, knowledgeable and efficient. Pablo was fantastic and Missy was awesome with communication and even performed follow up after service! Best plumbing experience I have ever had considering circumstances.