My hot water heater broke at 9 pm. The water was overflowing to not only my apt. storage room, but downstairs to the storage room on the floor below. Carl extracted the water, took out the unit and sealed the components. He did and excellent job, with extreme patience and kindness to me.
Unbelievable service! John’s sent Cameron to us the same day we called. He and his assistant spent 3 hours reconfiguring the plumbing under our kitchen sink so that they could install our new dishwasher. Cameron and his helper were both extremely knowledgeable and professional. They went above and beyond for us. I will never call another plumbing company. John’s is excellent in every way, the best.
TOTO toilet. Gasket leak. Shaun from John’s Plumbing was on time. Respectful. Explained the various issues. Explained in detail what may be wrong and how to repair. Shaun was personable. Repaired the issue.I can highly recommend John the Plumber
Had two young men come out to fix my plumbingThey were awesome did the work in a quick and timely manner and were respectful to me and my property answered any questions I had. Would definitely recommend them and have them back if i ever need service again
Carl Robinson came to my property and I told him the issue and he told me how to fix it as it was a very quick and easy fix and I just needed to know what to do. I was then able to fix it on my own. I really appreciate their honesty and will be using them for any future needs and I will be sure to let others know of this great company.
I had a great experience working with Don/AJ and Team. We had a few issues with our plumbing. We had eroded cast-iron to our sewage line that backed up into our kitchen. We are a duplex that shares the same sewage line (house built in 1970). This was very stressful for me and my household. From diagnosing; installing new clean out; to digging a tunnel from the back of house to kitchen Don and John's Plumbing Team made it a pleasurable experience. Nothing was left in the dark. They were transparent with what they knew and didn't know, and most importantly the work was done and we had the kitchen back up and running when he said they would. I was referred to them by a relative and I would refer them to any friend. They are truly great on how they run!
There was a leak in my condo. Asked Grok for a quick list of good plumbers that service my condo. John the Plumber was top on the list. I called and arranged a time for service. They arrived on time and repaired the leak. The condo needed some additional repairs and maintenance--faucets replaced, toilets fixed. They repaired and replaced them without issue. They were courteous and professional and kept me informed of everything they were doing. Very pleased with their work.
John the Plumber is my go to for any plumbing needs. I have used them for several years and have always been fully satisfied with their service, This last project is the largest job I've had them do and they (AJ and his teammates) continued the great service. I always recommend JtP to my friends and neighbors and I will continue to do so.
The office was very responsive and helpful with a hot water heater replacement. Prompt service. Darren was excellent and professional with the installation. Pleased with service and will be using this company in the future for any plumbing issues.Today june 18 I called for an outdoor faucet repair and Bladimir came out 1hour later.Office very responsive and friendly. He explained options, prices and work to be done including cleaning and patching of any chipping of wall. I requested he returns Monday to install the 2 toilets which I have scheduled for Monday. Very professional,Excellent service, very helpful. And their work is with a 1yr warranty. Very pleased.
Vince completed installation efficiently, professionally and skillfully. All staff members were most congenial, responsive and timely. I highly recommend them for your plumbing needs!
John the plumber consistently delivers timely, quality and affordable service. Who says you can’t have all 3 at once! Pablo did an amazing job finding and fixing a leak that baffled others. Highly recommend to all.
Josh and his partner were friendly and efficient. They worked diligently to install my new water heater and answered my many questions patiently. To top it off, Josh took the time to wipe off all the steps outside my apartment, which had become stained with brown water from the old heater. He went above and beyond. I would highly recommend Josh and John the Plumber to all who needed their water heaters replaced.
Lin was on time as the appointment promised. Very professional and friendly. Gave us a quote on the spot which we were fine with and then as the project progressed found a couple of challenges and had to requote along the way which we were also fine with and the quote actually was adjusted backwards because the scope of the job changed to be a bit easier. Have always been happy with John the plumber.
Mark and partner were extremely knowledgeable and professional. Great guys I am lucky to have had them help me with an under counter water purification system. Highly recommend!
Pablo was on time, professional and explained everything in detail after his inspection. Definitely recommend this company to anyone looking for plumbing services.
Kameron was a professional. A good communicator and problem solver. There were a number of building issues which made replacing the 16 year old water heater a challenge. He was diligent and directed toward a solution. They were there for 7+ hours to solve the problem. No complaining or nonsense talk. I can’t recommend my experience with Kameron and his assistant enough. The service wasn’t cheap but I didn’t feel ripped off.
Highly Recommend John the Plumber!We had a great experience with John the Plumber. Josh was our service technician, and he did an excellent job installing a new hot water system and switch. When a minor issue came up afterward, he promptly returned the same day and resolved it without any hassle.From the moment I called, everyone—from the friendly and helpful office staff to the technician—was courteous and professional. Both service appointments were scheduled and completed on the same day I called, which was incredibly convenient.I highly recommend John the Plumber for any of your plumbing needs!
John the Plumber is my choice always.Couldn’t be more pleased with the service.Responsible Courteous and Friendly.Answers questions clearly.A job always well done!
Shane provided an estimate to install washer dryer in new location. He was very thorough in explaining the process and what was needed. A detailed estimate was received via email within an hour or so after he left. So far, a great experience!
We are very thankful for James and his expertise. James did a wonderful job communicating the issue and solutions he can offer allowing me to make the best choices for our familyHigh recommend John the Plumber and James
The workers were very professional and respectful. They gave me very good advice. 👍AJ is the greatest. Let him know that my landlord will be taking care of things with his plumber. Thank you so much for everything. you are the best 👌 👍
Pablo Fernandez from John the Plumber was truly indispensable. When I noticed water dripping from my ceiling fan, he responded quickly and brought not just tools but expertise. He used his camera to check through the recessed mounting bracket for the ceiling fan and carefully traced the issue to a loose tub drain upstairs, a problem others might have missed. He tightened it, issued a one year warranty, and is sending an estimate for a smart upgrade to prevent future issues. Pablo’s work was precise, thoughtful, and reassuring. He is not just a plumber, he is someone you trust to protect your home.
AJ and Greg did an awesome job and made sure to follow up and make sure the job was done through several phases.. really appreciate you guys! Thank you :)
Mr. Errick was very professional, wearing company's uniform, a very pleasant person to have working at home. I liked the fact that the company guaranteed the water heater and their service included for 6 years. Very happy with my choice. Thank you Mr. Errick!
James and his partner worked fast, clean, and respectfully. Scheduling was a simple phone call. Final price was the exact quoted amount. I am confident that I will be using them on my next repair or project.
This is the second time we've had John the Plumber at our home to resolve an issue with our water heater. They are courteous, knowledgeable, and fast! Would not hesitate to call them again if needed.
After the first plumber that was sent failed to complete the job, we were contacted by the office and assured they situs make this right. After another plumber (Shane) was sent almost immediately on the next business day, within 15 minutes the job was corrected and we are very happy with work and the customer experience. This company obviously cares about the customer experience and stands behind their work. Things happen and we truly appreciate the fast and friendly follow up to correct the situation. Strongly recommend this company and will not hesitate to use them again.
Pablo did an amazing job at our house. We had a knocking in the walls and had several plumbers, try to figure out why we had the knocking every time the toilet was flushed, or the shower was turned off. Pablo was the only one that was able to figure it out and fix the problem. We are so very grateful. He was reliable,respectful, punctual, and most importantly, very knowledgeable. I would not hesitate to recommend this company.
Just a great experience from start to finish. Communication from the start was excellent. The staff kept me informed and very thoughtful regarding our schedules and timing. Kim, our technician, was just wonderful! Very informative, helpful, polite, efficient, and just overall great! Will definitely do business again! Thank you!🙏 😊
I highly recommend JOHN the PLUMBER. They were fast, knowledgeable, very efficient. There was no mess. They cleaned up after themselves. Immaculate workmanship!Great representation for the Company!
(JOHN THE PLUMBER) I CALLED THE OFFICE TRACY WAS SO SWEET KIND AND UNDERSTOOD MY NEEDS. I HAD TECHNICIAN KIM SMITH COME OUT FOR LEAK IN TOILET AND REPLACE A VERY OLD WATER HEATER WITH A LEAK! KIM WAS PHENOMENAL, KNOWLEDGEABLE AND HE EXPLAINED EVERYTHING TO ME AS HE WAS DOING EACH REPAIR! THERE QUALITY OF WORK IS EXCEPTIONAL! THEY CALL YOU TO TELL YOU WHEN TECH WILL ARRIVE AND YOU ALSO RECEIVE AN EMAIL! THERE ARE NO HIDDEN FEES THEY ARE TRANSPARENT! IF YOUR LOOKING FOR ANY PLUMBING SERVICE LOOK NO FURTHER CALL JOHN THE PLUMBER! YOU WILL BE HAPPY YOU DID!
He did the job that his company asked him to. I also liked that the company requires the plumbers to take videos that will be sent back to the managers for review.
Showed up on schedule and performed inspections in a timely and professional manner as well as following up with written documentation of inspections quickly. I would definitely use them again.
Just had emergency on a leaking disposal on a Sunday night. Called John The Plumber and actually spoke to a live person! The service technician was Pablo F who was very professional and explained everything that needed to be done and fixed the problem. He wore booties and was extremely neat and efficient. I would highly recommend using John the Plumber and am very pleased with the service and professionalism that Pablo gave.
Pablo helped me find The best hot water heater and water filter system for my house, plus a few other items. Expedited service! Very friendly and responsive!
Highly recommend these guys. I received a notice from The cuty that I had to have a backflow valve installed. They took care of everything from permitting to installation closing permits.May 15, 2025: had some issues ( not their fault) and they came out and took care of it rapidly. They are awesome!