Kameron was a professional. A good communicator and problem solver. There were a number of building issues which made replacing the 16 year old water heater a challenge. He was diligent and directed toward a solution. They were there for 7+ hours to solve the problem. No complaining or nonsense talk. I can’t recommend my experience with Kameron and his assistant enough. The service wasn’t cheap but I didn’t feel ripped off.
Highly Recommend John the Plumber!We had a great experience with John the Plumber. Josh was our service technician, and he did an excellent job installing a new hot water system and switch. When a minor issue came up afterward, he promptly returned the same day and resolved it without any hassle.From the moment I called, everyone—from the friendly and helpful office staff to the technician—was courteous and professional. Both service appointments were scheduled and completed on the same day I called, which was incredibly convenient.I highly recommend John the Plumber for any of your plumbing needs!
John the Plumber is my choice always.Couldn’t be more pleased with the service.Responsible Courteous and Friendly.Answers questions clearly.A job always well done!
Shane provided an estimate to install washer dryer in new location. He was very thorough in explaining the process and what was needed. A detailed estimate was received via email within an hour or so after he left. So far, a great experience!
We are very thankful for James and his expertise. James did a wonderful job communicating the issue and solutions he can offer allowing me to make the best choices for our familyHigh recommend John the Plumber and James
The workers were very professional and respectful. They gave me very good advice. 👍AJ is the greatest. Let him know that my landlord will be taking care of things with his plumber. Thank you so much for everything. you are the best 👌 👍
Pablo Fernandez from John the Plumber was truly indispensable. When I noticed water dripping from my ceiling fan, he responded quickly and brought not just tools but expertise. He used his camera to check through the recessed mounting bracket for the ceiling fan and carefully traced the issue to a loose tub drain upstairs, a problem others might have missed. He tightened it, issued a one year warranty, and is sending an estimate for a smart upgrade to prevent future issues. Pablo’s work was precise, thoughtful, and reassuring. He is not just a plumber, he is someone you trust to protect your home.
AJ and Greg did an awesome job and made sure to follow up and make sure the job was done through several phases.. really appreciate you guys! Thank you :)
Mr. Errick was very professional, wearing company's uniform, a very pleasant person to have working at home. I liked the fact that the company guaranteed the water heater and their service included for 6 years. Very happy with my choice. Thank you Mr. Errick!
James and his partner worked fast, clean, and respectfully. Scheduling was a simple phone call. Final price was the exact quoted amount. I am confident that I will be using them on my next repair or project.
This is the second time we've had John the Plumber at our home to resolve an issue with our water heater. They are courteous, knowledgeable, and fast! Would not hesitate to call them again if needed.
After the first plumber that was sent failed to complete the job, we were contacted by the office and assured they situs make this right. After another plumber (Shane) was sent almost immediately on the next business day, within 15 minutes the job was corrected and we are very happy with work and the customer experience. This company obviously cares about the customer experience and stands behind their work. Things happen and we truly appreciate the fast and friendly follow up to correct the situation. Strongly recommend this company and will not hesitate to use them again.
Pablo did an amazing job at our house. We had a knocking in the walls and had several plumbers, try to figure out why we had the knocking every time the toilet was flushed, or the shower was turned off. Pablo was the only one that was able to figure it out and fix the problem. We are so very grateful. He was reliable,respectful, punctual, and most importantly, very knowledgeable. I would not hesitate to recommend this company.
Just a great experience from start to finish. Communication from the start was excellent. The staff kept me informed and very thoughtful regarding our schedules and timing. Kim, our technician, was just wonderful! Very informative, helpful, polite, efficient, and just overall great! Will definitely do business again! Thank you!🙏 😊
Mark and partner were extremely knowledgeable and professional. Great guys I am lucky to have had them help me with an under counter water purification system. Highly recommend!
I highly recommend JOHN the PLUMBER. They were fast, knowledgeable, very efficient. There was no mess. They cleaned up after themselves. Immaculate workmanship!Great representation for the Company!
(JOHN THE PLUMBER) I CALLED THE OFFICE TRACY WAS SO SWEET KIND AND UNDERSTOOD MY NEEDS. I HAD TECHNICIAN KIM SMITH COME OUT FOR LEAK IN TOILET AND REPLACE A VERY OLD WATER HEATER WITH A LEAK! KIM WAS PHENOMENAL, KNOWLEDGEABLE AND HE EXPLAINED EVERYTHING TO ME AS HE WAS DOING EACH REPAIR! THERE QUALITY OF WORK IS EXCEPTIONAL! THEY CALL YOU TO TELL YOU WHEN TECH WILL ARRIVE AND YOU ALSO RECEIVE AN EMAIL! THERE ARE NO HIDDEN FEES THEY ARE TRANSPARENT! IF YOUR LOOKING FOR ANY PLUMBING SERVICE LOOK NO FURTHER CALL JOHN THE PLUMBER! YOU WILL BE HAPPY YOU DID!
He did the job that his company asked him to. I also liked that the company requires the plumbers to take videos that will be sent back to the managers for review.
Showed up on schedule and performed inspections in a timely and professional manner as well as following up with written documentation of inspections quickly. I would definitely use them again.
Just had emergency on a leaking disposal on a Sunday night. Called John The Plumber and actually spoke to a live person! The service technician was Pablo F who was very professional and explained everything that needed to be done and fixed the problem. He wore booties and was extremely neat and efficient. I would highly recommend using John the Plumber and am very pleased with the service and professionalism that Pablo gave.
Pablo helped me find The best hot water heater and water filter system for my house, plus a few other items. Expedited service! Very friendly and responsive!
Highly recommend these guys. I received a notice from The cuty that I had to have a backflow valve installed. They took care of everything from permitting to installation closing permits.May 15, 2025: had some issues ( not their fault) and they came out and took care of it rapidly. They are awesome!
Amazing job from John the Plumber and Mark Kirlew. They were able to solve a plumbing issue that many others never could solve. Great job by Mark and crew,
Worked out great,! James and Chris arrived ahead of time explained everything to me and could not have been nicer..my new plumbing company John the Plumber!
Terrible terrible service. Text don’t know a thing didn’t explain much of the reasoning for the options they gave me. Management is terrible to get a hold of would never call these people again!
Technician, Shane, replaced my kitchen sink and a toilet.He was professional and knowledgeable. I was very pleased with the service. I plumbers with John the Plumber are reliable . I would use John the Plumber again and recommend this company for future plumbing needs.Kim H.
Don did a great job with the installation of toilets, bidet, shower heads, etc... He was very conscientious and made sure we were happy with everything. Great job!
I hired John the plumber for my salon and they exceeded my expectations! They have the best customer service! I had them install new shampoo bowls and the ones i had came broken but they went out of their way to get the parts i needed and get the job done just in time for me to run for business the next day! The receptionist are the sweetest and answered all of my questions clearly! Highly recommend!
Mr. Bladimir Mendez is an exemplary service technician; an engaging personality and is insightfully knowledgeable. He is professionally adroit with complete plumbing skills set, technically efficient, cost-conscience, patiently explains what/why he is doing, and engages with friendly dialogue. He did a complete review of our plumbing system to ensure no issue. Made a couple minor adjustment to flushing to improve function. We were completely satisfied with our experience.
I have been very impressed by the quality of the service and professionalism I am receiving. Bladimir was thorough and explained everything perfectly to me. I didn’t feel he was trying to sell me anything but offering good advice.
Scott Rosa and Chris are very professional and hardworking. They went above and beyond to make sure the job was done right. They were truly outstanding.