I chose John the Plumber from a referralgiven me and could not be more pleased with my decision! Gary and Greg were very professional, efficient and explained everything to me. Moreover, the prices were fair and reasonable. I'll be using them for additional work needed.
Great service. Kameron was super helpful and he took the time to explain the issue I had in detail. He fixed the problem right away. I truly appreciate it. I look forward to working with them again.
They squeezed my in last minute on a lFriday for a leak. Lin came in, found the source fast. Came back on time again to replace copper pipes in the kitchen. Really nice and courteous. Cleaned up everything in and around the work. They communicated throughout the time via text and calls to keep arrival times updated. Thank you..well done!!
Kameron and Rich were Great. They even found leaks with my 2 Shut off's under the sink which they resolved. Highly recommend these guys! Top Notch Service
Josh came and fixed the drain in our small bathroom and added safety features for water control under the sinks in our kitchen and in the small bathroom. The Customer Service was excellent, as well. They were professional and helpful. My experience exceeded my expectations.
John The Plumber in general is a great company. They have shown honesty and integrity throughout my entire experience with them from the initial phone call. I would like to shout out Shane the technician who visited me today who was kind, considerate, immaculate, professional and honest and completely transparent. I am happy with the service and Shane is definitely an asset to this company. Dana Rapport
We have been customers of John the Plumber for years and have always had good service. Yesterday was no different. Fom the time I first called until the time Shane Evans left, the service was excellent. Shane was very knowledgeable, courteous, and professional. He explained everything very well. He went beyond the call of duty in being patient with my husband and me. We appreciate his good work and kindness.
Kameron not only solved the plumbing problem we had but identified a problem that would get worse if not remedied. His knowledge and ability to explain the problem was extremely helpful. He is very competent and friendly.
OMG!!! Water Heater problem.We had fantastic service by Kim from John The Plumber for the water heater replacement.All done in a few hours:solving problem, permit and replaced by the new one.White gloves service, professional, knowledgeable, neat and fast.Plus priced very reasonable.Thank you, really appreciate your service.
Carl Robinson and his partner were excellent! Extremely professional and superb work. Great people doing amazing work is what every customer is looking for.
Gary Brown and Greg are an asset to John The Plumber. They were on time for the appointment! Took their time assessing the problems and explained how repairs would commence. Gary and Greg were professional, courteous and knowledgeable! I would highly recommend them!
Gary did a fine job placing the new water heater. He’s a true professional! And the office came through to make it happen. Renee got the building approval which is a task in itself! Great job!
I had an emergency and my call was answered right away and crew showed up in two hours and went straight to work. Job was completed in a timely manner and the crew was friendly, courteous and professional. Thank you for a job well done and I highly recommend John the Plumber.
Great company, very communicative, excellent work. River was on time and went above and beyond in his work, great execution. Came out same day. Will definitely be go-to plumbing service. Thankyou!
I highly recommend this company, they showed up on time and completed the job with no other issues. The communication between the office staff and Jason the technician was fantastic. Answered all the questions I had and completed the job at a fair price. If I have any other issues with plumbing at my home I will definitely call John the plumber back.
River and John arrived on time, were friendly, knowledgeable, diagnosed the problem, gave a quote and completed the work satisfactorily and in a timely manner.
John the Plumber was prompt and able to accommodate us the same day. Carl and Cameron were both friendly and professional, and explained everything. We definitely recommend them.
Shane Evans from John The Plumber was polite, pleasant and professional. He had answers ready for any questions regarding our plumbing system that came up. I will hire the company again for future jobs and ask them specifically to send Shane!
Efficient, friendly, knowledgeable!! Great communication, and customer service. River, our technician, was professional and polite, and good at his job, great to work with!
Will was very informative. He told me he attepted the less expensic=ve fix to start but warned me it may not work. He was correct. It did not work. What is our next step???
(JOHN THE PLUMBER) I CALLED THE OFFICE TRACY WAS SO SWEET KIND AND UNDERSTOOD MY NEEDS. I HAD TECHNICIAN KIM SMITH COME OUT FOR LEAK IN TOILET AND REPLACE A VERY OLD WATER HEATER WITH A LEAK! KIM WAS PHENOMENAL, KNOWLEDGEABLE AND HE EXPLAINED EVERYTHING TO ME AS HE WAS DOING EACH REPAIR! THERE QUALITY OF WORK IS EXCEPTIONAL! THEY CALL YOU TO TELL YOU WHEN TECH WILL ARRIVE AND YOU ALSO RECEIVE AN EMAIL! THERE ARE NO HIDDEN FEES THEY ARE TRANSPARENT! IF YOUR LOOKING FOR ANY PLUMBING SERVICE LOOK NO FURTHER CALL JOHN THE PLUMBER! YOU WILL BE HAPPY YOU DID!
Jason is the third or fourth plumber from John the Plumber who has worked in my house over the past couple of years.All have been very good and courteous.
If I could give Chad Nelson and his partner Noel a 10, I would. They were prompt, professional and respectful. Very knowledgeable. Zeroed in on the problem quickly and efficiently. They answered all my questions thoroughly. I highly recommend.
Shane was phenomenal- very professional, timely and friendly. Got the job done in no time, and had enough time to do an additional job for us. I certainly will be requesting Shane back to our home for any future plumbing needs.
Your team responded promptly addressing an issue that arose from the initial visit. Nobody is perfect, but responding as your team did, earned my respect and loyalty.
We were given an appointment time window of 12–4 PM. At 12 PM, I received a message notifying me that the technician/plumber was in route. At that time, we weren’t home, but they kindly accommodated our request to adjust the appointment to later within the original time window. The receptionist was incredibly kind, professional, and provided excellent customer service throughout.When the technician (Ace) was on his way again, I received another notification, and he arrived within 30 minutes. Ace tested the water heater, thoroughly explained the issue, and provided a detailed solution along with a cost estimate and an estimated timeline for completing the service. He was patient and helpful as we scheduled our service date.I would highly recommend using John the Plumber if you’re looking for a local, reliable, and responsible company that truly prioritizes its customers. Unlike many corporate companies that rush through jobs to meet quotas and treat customers like numbers, John the Plumber provides a personal touch and excellent service.
Great company that I will continue to use & recommend. Everyone did an awesome job with a pleasant attitude throughout the entire process. They respond quickly and professionally and most importantly they do quality work!
OMG, such great service. Gary and his team arrived on time, the pricing was good and the quality of the service was great. I will use John the Plumber again and recommend them to my friends.
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