I just had another outstanding experience working with John the Plumber. This started with my initial request for service. Joannie, who I spoke to was so pleasant and worked closely (and patiently) while trying to set up a time and day that worked for me and quickly changed that date when I called back a day later. I received a call the day of the appointment to let me know exactly when to expect the technician. When Lin and River arrived, our elevator was broken and the had to walk up 5 flights to assess the issue ( I’d offered to reschedule). They quickly assessed the problem and after making another trip down to the truck they brought up the needed part along with a very heavy container of tools. I received a written proposal and was also shown the repair along with a clear explanation. This is not the first time I’ve used this company and it definitely will not be the last.
Vince came and repaired my toilet. He arrived on time, very courteous and did an excellent job. I will definitely be using John the Plumber for all my plumbing needs. Thank you so much.
I called John the Plumber for a variety of plumbing issues. Adam was the technician they sent me, and he was a very nice ,efficient, knowledgeable gentleman. He made a very stressful time much easier to deal with. Highly recommend the company and thk you.
Will was very informative. He told me he attepted the less expensic=ve fix to start but warned me it may not work. He was correct. It did not work. What is our next step???
Excellent Service. Technician was knowledgeable and took the time to discuss our concerns and then investigate the problem. Will use them again for my plumbing needs
Had a clogged kitchen sink John the plumber came out the same day. Will the technician showed up explained pricing and his plan. He was great with a great sense of humor had me up on running water is less than 30 minutes. Great job and super friendly company highly recommend.
Chad & Carl very professional and knowledgeable. They did a great job. I am very pleased will recommend John the Plummer to anyone who looking for one.
I was quite pleased with the service provided. The business offers Saturday appointments. Joe was very professional and personable. I would definitely recommend John the Plumber.
Honest, fast, efficient and answered all of my questions and gave me good advice for the future. If ever need a plummer again, I will call them and ask for Chad.
Vince from John The Plumber made a visit to fix the inside of the tank on the toilet,the chain wouldn't stay on.He put the hook in a 3rd hole on the arm.He did not charge me! I live in Harbor Village in Pompano Beach.They have been my plumber since 2010.I would never do business with another plumber and I have confidence in them.The owners 3 brothers(John the original was the father) will always do business in a professional manner.Everyone in the office is polite and efficient.Vincent is great!
This cimpany continues to be TOP notch. Customer comes first and they go ABOVE and BEYOND with everything. HIghest appreciation to this org and Michael, and John, and all the rest. Very great and would recommend them to anybody.
Excellent company. (MikeDavis is great) Adding to my existing review, this company is the best!! used them a second time I'll never use another plumbing company..(3rd)update just had Mike install a home water filtration system. Good price excellent neat job
Will and Jon J were great. Arrived ahead of scheduled time. Did the repair quickly. Very polite, professional and cleaned up afterwards, even washing the bathroom floor around the work area.I've used John the Plumber for many years in different places and have always been pleased. I highly recommend them.
Jake was very personable and accommodating. He had the parts delivered to my house to enable him to complete the job today. I have used them for several jobs in my neighborhood and would highly recommend.
I needed the plumbers to get to my appointment in a timely manner as I need to go to work. They not only were timely them were very time conscious. The work was done well and quickly,
Great service. Joe called saying when he would be here and showed up right on time. Did a great job and cleaned up after. Highly recommend John the Plumber.
Very professional and knowledgeable. Really nice guys. Explained the problem fully and we will take steps with the same company to rectify the problem. Very satisfied with both reps sent to us and very satisfied with John the Plumber business overall. We will be using them for all our plumbing needs going forward.
Jack and John with John the Plumber were informative, professional and got the job done right. It was a stressful situation that they made easier. GREAT JOB
Jason was very thorough and explained what he was doing and why. He described the problem and options available. The drain problem was resolved and Jason then did a visual inspection and made recommendations. I would recommend Jason and John the Plumber.
Great experience with JTP. Vince was right on time for both the estimate and repair. He worked clean efficiently and with great knowledge of the job. Would definitely this company again
Able to come same day (I think I lucked into a cancelled appointment timeslot), very clear communication about the problem, provided the price in advance for my approval, got the work done quickly. I will definitely call them again!
We couldn't be happier with their service. They are very professional and beyond what you expect. Not only their actual service is amazing but also every time I call, their phone manner too is absoluly lovely. We are very happy we finally found a great plumming service!
Jason came out to diagnose my shower leak. He showed me what the problem was and immediately searched for and ordered the replacement part. He came back about a week later to replace the faulty part and fix the leak. But as I was checking the water pressure and the leak, I noticed that the temperature was not quite right. Not hot enough. So Jason very patiently took the time to re-fiddle with the part and re-install it to get the temperature just right. Very appreciative of his professionalism and courteousness.
Joe did work at my home and was friendly on time got the job done and was very helpful. I highly recommend John The Plumber plumbing company for all your plumbing needs.
Great experience with this company ... they have a customer for life thanks to Will and Jody. Will came out to service my home and Jody was the customer service contact. Both were extremely kind and made good use of my time. The clog was fixed (tree roots). I've been using another company for 25+ years - they always had to come out 2-3 times due to lack of attention to detail - Will was not this way. He was very attentive and made sure the issue was resolved. I truly was nervous to try a new company but I'm so glad I did with John the Plumber. Thank you Will. Thank you Jody.
Will did an outstanding job!! He fixed the problem that needed done in a timely manor, he also informed me of options for whole home filtration systems. I have been thinking of doing this for a while. I had many questions, he knew so much about all the different systems the company offered. I look forward to doing business again with this company.
I really couldn’t say enough about this company. They are very knowledgeable, very honest and helpful. They went above and beyond! Everyone with the whole company are the best from answering the phone to management to technicians.
John the plumber techs were courteous and helpful in options and explanations. Without hesitation performed the job at hand agreeing to work around requests that likely helped keep the job from completely going down a rabbit hole.Overall very satisfied.
These guys are true professionals. They arrived on time and cleaned up prior to leaving. They really put my elderly mom at ease!We definitely will be recommending them to friends and family.
Too bad there isn't a 6 star option! The best customer service, from scheduling to showing up early and coming ready to fix the problem. Darrin was extremely helpful and courteous.
Would Highly Recommend John the Plumber. They where Reactive and on time every single time. Jason who came out to do the svc was very professional and knowledgeable and worked till he figured out what was going on with our plumbing issue. When I called they scheduled me right away very good customer svc.
I've been doing business with this company for some time now, and they've been consistently great. Punctual, professional, and always delivering quality work. Hands down, the best plumbing experience I've had! Lin from the team is a total game-changer. Not only does he know his stuff inside out, but he also goes above and beyond to make sure everything is perfect. If you're looking for reliable, top-notch service, this is your go-to company. Couldn't recommend them more!
I made an appointment to have my broken shower faucet replaced along with new fixtures installed for the sink. Mike Davis arrived on time, was very professional and completed the job to my complete satisfaction. I am very happy with the services I received at a fair price. I would recommend John the Plumber.
Chad was excellent what we thought was a 3k job turned in to less than half of that because he went above and beyond to diagnose what was wrong... Couldn't ask for a better plumber
Chad with John The Plumber was great...very responsive and timely. Provided good solutions to my plumbing issues. Dispatch with the company is also very good and easy to reach. Great overall customer service.
Mike came this morning to our home to have our leaky toilets and an outdoor faucet repaired. He was super friendly, professional and easy to communicate with. He was upfront and honest when it came to cost of the repairs. As it turned out, the faucet outdoors did not need repairs, just a strong arm. I know there are others in the industry that would have taken advantage of this, as it has happened to me in the past. I truly appreciate his honesty and integrity in the work he does. Additionally, He was thorough and knowledgeable in his work. Also, when I called to schedule the appointment, the dispatch/operator was extremely friendly and professional. I do not recall her name, but she gets kudos too. I would highly recommend Mike from John the plumber FL.
Darrin is the plumber who came to our property, and he was polite, professional, and thorough in evaluating and describing our plumbing concerns. The "home office" representatives at JTP were also very customer friendly and quick to reply to our inquiries.
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