The plumber, Shane, that came to fix my problem was amazing. He was very clear about everything he did and needed to be done. He presented a quote first and then did the job! I would recommend him highly!
Gary and Reese did an excellent job today, fixing the leakage of my kitchen sink.They were on time and I can see the level of expertise of these technicians. They explained the issue clearly.Thank you.
Once again John The Plumber comes through! Gary Brown did an amazing job (in Sept 2025) getting my gutted kitchen ready for new cabinets and appliances. He had to totally upgrade an old, 6-7 foot floppy copper water line and secure the new one in the plaster wall and he did a perfect job of it! Also very professionally capped off water pipes to sink Until the new sink is ready to install. He did a great job keeping the dust to a minimum, and thoroughly cleaned up afterwards. I highly recommend him for any plumbing job you have!I WROTE THE REVIEW BELOW 4 YEARS AGO:This was my second emergency call to John the Plumber this year, as my 1964 house continues to age. Diana answered on Saturday morning and the extensive work was scheduled for first thing Monday morning. I got a confirming call early Monday, and within an hour Don K. was on site and ready to work. Don is experienced, professional, unflappable, and extremely knowledgeable--and also very nice. He had to gouge out a 2 sq-ft hole in concrete block, find a leak, and diagnose why it was leaking. The repair involved replacing some cast iron pipe and joints with PVC, adding a clean-out port, and snaking the pipe downstream to remove blockage. He got all of this done in 3 hours, including testing and retesting the repair. The invoice for this scope of work was fair and itemized. On request, Diana recommended a stucco guy who can finish up. I have complete confidence in the team at John The Plumber and highly recommend them!
John the Plumber technician Bladimir was terrific! He went above and beyond, as usual! He has been to the house several times and each time he has done his job and then some. Today he not only replaced the cartridge in my shower handle, he also cleaned the aerator screen on the showerhead! This is an example of going above and beyond as Bladimir does! Thank you, Bladimir!
We have used John the Plumber exclusively for the last 3 years. Never been disappointed with service. Since we just purchased the home the tech took the time to walk the property and evaluate the water heater, shut off valves and provided insight on maintenance that would prolong the life of tankless water heater. Not the cheapest gAme in town but I feel I got what we paid for plus some
I called John the Plumber yesterday about replacing my water heater, and they sent Gary Brown out the same day for an estimate, super fast turnaround. After comparing quotes from several companies (most were in the same ballpark), what really set this team apart was how they operate. The estimate was clear, honest, and spot on, no hidden fees or last-minute surprises. From the first call to the final install, everything was smooth, professional, and refreshingly straightforward. Gary was knowledgeable, respectful, and clearly takes pride in his work. They completed the job today, and I couldn’t be happier with the results. Clean install, great communication, and a company that actually respects your time and budget. Highly recommend.
James Mclnnis was assigned to diagnose an issue for me which he did with ease. He thoroughly inspected my system and clearly explained his recommendations. His knowledge and experience show as he interacts with his customers. Highly recommend.
Kim Smith was an absolute Pro. He takes great Pride in his work and is professional. He was an absolute pleasure to work with. This is my second job done by John the Plumber. I recommend then and will use them again.
We have used John the plumber in the past and have always been happy with the service. Most recently we had to replace our water heater. They showed up, diagnosised the issue, removed the old one and had a replacement installed within less than 3 hours. They are always prompt, polite, and reasonable priced!
Gary was fabulous! Extremely professionally, efficient, hard working and resolved the leak. Highly recommend John the Plumber for all your plumbing needs! Ask for Gary! He ROCKS!
Pablo was very respectful and helpful. I initially called thinking I might have a leak. He took time to explain my water bill to me and to inform me of all the increases the city of Fort Lauderdale is instilling. Additionally he referred me to call them regarding a reclaim meter which in time will help lower my bill, although the initial fee is quite large. I did not have to pay for his visit!
John and his associate had excellent customer service skills. They were knowledgeable and explained in a manner that I could understand.Once again I was extremely satisfied with his service.
Had several relatively small issues that needed to be addressed; slow dripping faucets, slower leak and toilet reseal. Gary and Reeser were very thorough and resolved all issues quickly. Very pleased with them and JtP.
Shane Evans and Gary Brown went above and beyond to assist with an emergency plumbing issue and another call for service. (Camera evaluation of sewer lines, remove and replace PVC cleanout in front of home. Exposing pipe and making a repair up to 4', Pull and reset toilet in hall bathroom). They communicated with me when they were on the way, an estimate of the cost of repairs and provided pictures of the work performed. Renee was also super helpful with the emergency call informing me of the plumber's schedule on a very busy Saturday. Highly recommend John the Plumber!
Gary and Reese was set to my home to repair my plumbling issue. They where very prompt and extremly knowlegable plumbers. They fixed the problem in hand and cleaned up after there selfs. Thank you john the plumber.
Shane was our technician, he was professional and knowledgeable. He explained what he was doing and also left recommendations for future work. The company was good with communicating when he would arrive. I will use the company again!
Gary and Reese were absolutely incredible! They replaced our water heater with true professionalism—efficient, timely, and with great attention to detail. They explained everything clearly, worked quickly without cutting corners, and left everything spotless when they were done. It’s rare to find such reliable, skilled, and courteous plumbers, and we couldn’t be more grateful for their help. Highly recommend them to anyone in need of plumbing services!
The plumbers, Gary and Reese, came in a timely manner and they were efficient, professional and clean. They provided clear explanations and did an excellent job. I'd definitely use them again.
Plumbers Gary and Chris showed up on time to give me an washer inlet box replacement estimate which I thought was high, but after speaking with management they matched my best price and immediately performed the work efficiently and cleaned up nicely. I would use them again
Excellent and quick service on an emergency call. Water heater was leaking and had to shut off entire house water. James was called and replaced water heater along with a new emergency shut off valve and emergency power switch. The price was higher than i thought however the work was completed quickly and I am now without worries. As they say quality cost especially these days and John the plumber means quality from my fist call until job was completed maybe 2 1/2 hours YOU GET WHAT YOU PAY FOR. They were excellent and now I have a reliable plumber. Thanks
John the plumber has proven again that they have great customer service and great plumbing techs, who are knowledgeable, courteous and informative. My hat's off to Pablo and Kyle , Job well done.
Greg and Gary came today and I placed the call early. I had a leak in the manifold behind the washer and dryer and they found the leak and repaired it and worked hard and diligent and thank you Greg and Gary and John the Plumber they worked hard the two of them and capped off the leak. No need to add another line either. We appreciate your hard work and excellent knowledge of expertise to do the difficult job and made it easy. God bless you all. Thank you God for them.
Gary and Greg get 10 stars. Track down a leak under the slab. From main water feed to laundry room plumbing next to, not backing up to. A half bath and outside spicket. A leak detector company $475 mislocated the leak. With all of the equipment, no go. They recommended chop here and there, replace water line going through the ceiling bla, bla, bla. All wrong and not where the leak was. J t P guys found it with nominal chopping and fixed it all in less than 1.5 hours. These guys were excellent.Thank youSo glad we called John the Plumber
This business should give courses on integrity, expert product knowledge, kindness, excellent phone communications and top of the line customer service. JOHN THE PLUMBER is rare in today's world. No limit to the number of STARS they deserve. Gary Brown the ideal employee!! Friendly, asked questions about my concerns, was genuinely ready to check out any problems and determined how to proceed with expert knowledge and ability! Also kind and a loyal employee. Thank you, Gary!!
Lin was awesome as was the rep who called Y'all were so professional, I am sorry the quote is not going to work for me. thank you very much for your time and professionalism.
ATTENTION: I called john the plumberr. They gave me an appointment the same day and Jonathan and Gary did the work first class and I am delighted with the experience! I would recommend them to any of my friends and acquaintances. Thank you!!! ❤️
Kim was very informative and professional. He provided me with different options of services I was eligible for with the company. I felt empowered to make the best decision. He was punctual, I was very satisfied with his service and the company!
Mark with John the Plumber was top-notch from start to finish. Gave honest thoughts about our issues and practical solutions, with options tailored to our situation. He showed up on time, completed all repairs in a timely manner, and communicated thoroughly. Great experience all around.
Kameron was a great plumber. He was on time and very accommodating. He explained in detail the problem and offered solutions which were presented in order of expense. He stood behind the simplest solutions as we progressed to the more expensive alternatives.Thank you John the Plumber!Thank you Kameron!
Gary has service rep was prompt survey. The situation provided a complete detailed estimate for the work to be done completed it very quickly in a professional manner. I would highly recommend their services to anyone needing a plumber.
Pablo at John the Plumber were WONDERFUL, knowledgeable, professional, and personable. I will never use another plumber again going forward and will absolutely recommend to friends and family. They even put the little footies on when they came in the house without being asked.
Excellent service with John the Plumber in replacing our water heater this week. Pablo Fernandez and the other technician who came out to assess, quote, and perform the replacement were extremely knowledgeable and took the time to thoroughly explain the options and made the appropriate recommendations as we considered replacing our traditional tank with a tankless and hybrid system. The ability to replace the heater immediately made it extremely convenient, especially considering our old heater was failing and had began leaking. While their quote wasn’t the very lowest, it was a very reasonable amount considering they offer a longer warranty on labor. I would highly recommend them to anyone who is needing to replace their water heater.
My mom called me saying she woke up to her 2nd bathroom floor covered in water. I then looked on line through Google reading reviews and found John the plumber. I called the number and spoke with Ms Tracy/Trinity who was very nice from the first call. She said at first they only had afternoon but called back and said she had someone that could come in the AM.The technicians Lin and Greg came and did above and beyond to get my mom up and running again. I definitely recommend this company for your plumbing needs.They are reasonably. priced and takes care of the elderly.
They worked in our apartment for 5 hours replacing the hot water heater and faucets in the bathroom sinks. We were very happy with the work and the workmen.
Gary and Jonathan were awesome! Got here quick, diagnosed the problem immediately, and did an amazing job with the repair! Great experience all around, highly recommend JTP and Gary and Jonathan!
John The Plumber has serviced my home and office and are always reliable, professional, and priced fairly. Family owned business means you are not just a number. I would never hesitate to call them for Plumbing, Hot Water Heater etc
Gary and Jonathan are absolutely rockstars! They came out the very same day and fixed my refrigerator line (brought it up to code). I would 10/10 recommend them and this company.
Tech was excellent clearing the clogged drain and suggesting that providing pods rather than liquid detergent for a vacation rental would be better as washer drain was too small.
I received outstanding plumbing service from John the Plumber. I was very satisfied from the moment I called the service office. The communication with the professional who came to assist me was excellent. He completed the job with expertise and knowledge. I also appreciated that he kept me informed about the repairs he was making, even sending me pictures along the way. I will definitely be using John the Plumber for my future plumbing services and repairs.