Chad is an asset to John The Plumber. He was on time for his appointment! Took his time assessing the problems and explained how repairs would commence. Chad was courteous and knowledgeable! I would highly recommend him!
The office was very responsive and helpful with a hot water heater replacement. Prompt service. Darren was excellent and professional with the installation. Pleased with service and will be using this company in the future for any plumbing issues.
Discovered a possible leak in the incoming fresh water. Googled many choices but decided to go with John the Plumber a local highly rated service. Extremely happy with the prompt response. Darrin the “leak whisperer” came out with a helper and went right to work. The leak fortunately for us was determined and contained within a few hours. Job was completed the following day neatly,cleanly and efficiently. Highly recommend this company. Keep in mind any great professional service will cost you but you get what you pay for. Thank you for a job well done. We will use again but hopefully we are done with leaks.
Plumbers were extremely polite and courteous went right to work checking for leak! We had to call maintenance for them to explain why water had been shut off? After talking to them plumbers found nothing and I will keep track for next few days checking on it! They found nothing leaking and wedon’t know why I was told to have plumbers check? I will begetting a Hot Water Heater and there was No Charge on leak! Jason worked together with his partner talking Maint to see why they said there was a leak that no one could find? That was strange as I myself neversaw it we waited but found nothing thus I will watch over weekend to see if it happens again? I was told it it starts to leak again call them and they’ll be right back!
Darrin was prompt and courteous and extremely helpful. Called him for one issue and ended up staying to help us with several. He was very knowledgeable and fair. John the Plumber is our “go to” for all of our plumbing needs!
I have seen John the Plumber trucks on the roads for years, but this was the first time I called them. Wish they had been my plumbers way before now. I had a leaky toilet. Diane returned my call right away and sent Errick to my house. He was right on time, friendly and professional, and got the job done promptly and neatly. The price was fair. I now have a new plumbing company, and I am grateful for that. Thanks, guys!UPDATE August 2023: I needed to replace a toilet so I called John The Plumber again. Rich came out the next morning, right on time, discussed my options, and got right to work. I wound up with a beautiful new throne, installed perfectly and cleanly, for a fair price. Rich was so helpful, answered all my dumb questions, really went above and beyond, and was so nice and personable. Glad I chose them again and will choose them next time too!
Chad went above and beyond in every aspect. His professionalism was evident from the moment he arrived, as he communicated clearly and effectively about the job ahead. His courteous nature made the entire process a breeze.He not only fixed the issue at hand but took the time to explain how to prevent future problems. He seaminglessly completed installation leaving behind no mess and hardly and disruption. I will be recommenting him and his company to all in need.This company was extremely reliable and their pricing was competitive and reasonable.It was refreshing to work with them.
I'm very satisfied with John the plumber. Jason was very professional and nice . He checked the heater and the water valve outside the house.He wrote an estimate for my bathroom in case I have a problem in the future but he told me no action is required now. So, also he was very honest.I will recommend John the Plumber without hesitation. Thank you so much!
We had an emergency problem with the kitchen sink. I called and they came same day. Jason with help from Ace came and they explained what needed to be done and fixed it. They were professional and cleaned behind themselves. I highly recommend them.
The technician named Pablo came to my home to replaced two broken pec lines on my tankless water heater. He was on time, very friendly and I was extremely impress with his knowledge and workmanship. He replaced the pec lines with copper piping, which is the better way to go, especially that it is outdoors and are exposed to the elements. I had done a few estimates and John the Plummer's estimate came in as the most reasonable. When I had called to make the appointment, I found the staff to be very friendly, polite and unintimidating, which also helped me in choosing the company. I am pleased with a job well done and I would definitely refer them and used them again in the future.
Jason was an excellent plumber. He was cordial, profesional, and honest. I felt like he knew his stuff and felt so at ease with his plan of action. I would highly recommend Jason from John the plumber.
Plumber Chad Nelson is above and beyond his expertise. Chad is knowledgeable of his craft. He is professional, courteous, and punctual. John the Plumber and Chad will be recommended to the entire complex. Very satisfied customer. Linda Leymann
I've not yet chosen regarding the options presented to me by Jason L.- the plumber who came out today from JTP. Nevertheless, just want to say that I'm again impressed with JTP's professionalism. Jason, and his assistant Vincent, were knowledgeable, cordial, communicative, and clear as to the issues, options and costs for the work needed in my master bathroom. Glad I called JTP... and would definitely recommend them.
Mr. Chad Nelson is an exemplary service technician; an engaging personality and is insightfully knowledgeable. He is professionally adroit with complete plumbing skills set, technically efficient, cost-conscience, patiently explains what/why he is doing, and engages with friendly dialogue. He completed a plumbing system evaluation of our recently purchased older home and made recommendations with patience and clarity to ensure that there were no underlying issues. Recently he recommended, purchased (through his company for a discount) and installed a kitchen and 2 bathroom faucet upgrades with proficiency resulting in a modernized look … they really pops. I would not want anyone but Chad and John the Plumber team members like Renee for my future plumbing service.
Called the company. The person who communicated to set up the appointment was responsive and professional. The service guy that came to the home was the same. We are not able to fund what we need done right now but I will call them back and wont' call anyone else.
Jake and Chris came out to repair a deteriorated copper pipe that caused excessive leaks. They were amazing! Everything was explained with detail and they answered any questions I had regarding the process and also provided me with solutions to the water damage the leak created! This is not the first time I have used this company, and every time has been an exceptional experience! I even joined their membership they offer! If only more companies operated in the manner they do! (Not to mention the office staff is just as wonderful)!
It's hard to find a great Plummer or services you can trust. I had a broken water pipe. They were very responsive, quick, and worked to get my issue resolved fast! Trust them for any work needed!!!thanks so much!
My Toilets were Backed Up & We Had Sewage Backflow Into Our Shower! I found the business on Google and they had excellent reviews. They cleared the blockage and our toilets & shower are back to normal. Great work, super pleased! Thank you.
We recently had a slab leak and Pablo and Ace came out to our home quickly. They were able to determine the root cause, stop the immediate leak and came up with a plan to come out the next day to fix the problem. The next day Pablo and Kyle came out and did an exceptional job of re-routing the water pipe through the attic and to the kitchen sink. They both were extremely courteous, professional, CLEAN (!) and efficient. After the job was complete, they worked to clean up (even hanging wall fixtures, and re-decorate)...I was very impressed that after 6+ hours of working in the extreme heat that they worked until the job was complete and then some, especially on a Friday evening. We are very happy with their workmanship, professionalism, and the end result.
The team of Chad and Ace arrived at my home to repair my dishwasher, however it turned out to be my garbage disposal that was causing the trouble. They were very professional, thoughtful and proficient. Chad explained the situation to me and i was able to make my decision on what was right for me. He also explained what caused the problem so now I am educated on the functionality of the disposal. Please Thank them for their service and thoughtfulness.
We were having slow drainage from our kitchen. Chad came to our home and was able to explain what was happening on our system and what we can expect based on the age of our pipes. He recommended a course of action that made sense. We never felt like we were being taken advantage of and we never felt as if he was being condescending. Thanks for making this experience a pleasant one. We will be using John the Plumber for any of our future plumbing needs.
Adam along with Chris replaced a tankless hot water heater in my house. They were on time, professional and cleaned up after they were done. I’m very happy with the service they provided and I would use them again.