Help! What Should I Do During a Plumbing Emergency?

Google Rating

4.9

Based on 1215 reviews

John the Plumber

4.9

Mara Carter

22:17 22 Sep 23

Jake was very professional and courtesy. . service was exceptional.

Nace Bernert

19:26 22 Sep 23

I got a same day appointment for a water line leak outside. Infact they came earlier than schedued. Very professional and nice. completed the job quickly. Thank you

Samantha Rossi

15:47 20 Sep 23

Chad is an asset to John The Plumber. He was on time for his appointment! Took his time assessing the problems and explained how repairs would commence. Chad was courteous and knowledgeable! I would highly recommend him!

Lee Ehret

19:56 18 Sep 23

This company was amazing from the first phone call with one of the girls to the end with the guys professionalism.

Sebastian Ruz

20:58 16 Sep 23

Gave a call letting you know he was 15 minutes away and showed up accordingly. Great service will highly recommend.

Charlotte Curti

17:36 15 Sep 23

The office was very responsive and helpful with a hot water heater replacement. Prompt service. Darren was excellent and professional with the installation. Pleased with service and will be using this company in the future for any plumbing issues.

Michael Cugini

15:28 15 Sep 23

roger mcdermott

20:56 14 Sep 23

Jason and his colleague were very friendly and helpful. The existing plumbing in my house sucks. They helped me and gave me options as to how I could fix the problem.

Michael Pomales

13:25 14 Sep 23

Wes Johnson

21:34 13 Sep 23

Kate Pringle

23:52 12 Sep 23

From the customer service rep to the plumber, Chad, we are extremely happy with the service.

Danny Sidenberg

20:27 12 Sep 23

First time. Chad and Will were fantastic. Explained everything and resolved issue

Raul Padilla

12:38 12 Sep 23

Ellen L

11:25 12 Sep 23

Discovered a possible leak in the incoming fresh water. Googled many choices but decided to go with John the Plumber a local highly rated service. Extremely happy with the prompt response. Darrin the “leak whisperer” came out with a helper and went right to work. The leak fortunately for us was determined and contained within a few hours. Job was completed the following day neatly,cleanly and efficiently. Highly recommend this company. Keep in mind any great professional service will cost you but you get what you pay for. Thank you for a job well done. We will use again but hopefully we are done with leaks.

clifford hahn

21:32 09 Sep 23

Plumbers were extremely polite and courteous went right to work checking for leak! We had to call maintenance for them to explain why water had been shut off? After talking to them plumbers found nothing and I will keep track for next few days checking on it! They found nothing leaking and wedon’t know why I was told to have plumbers check? I will begetting a Hot Water Heater and there was No Charge on leak! Jason worked together with his partner talking Maint to see why they said there was a leak that no one could find? That was strange as I myself neversaw it we waited but found nothing thus I will watch over weekend to see if it happens again? I was told it it starts to leak again call them and they’ll be right back!

Joseph Pawlik Jr

15:09 09 Sep 23

The plumber replaced the garbage disposal. Was on time and did a terrific job. Highly recommend him.

Bob Wertz

16:00 08 Sep 23

Ivan Peralta

21:09 06 Sep 23

Fantastic. Karina y Pablo very good

Melissa Miner

23:11 05 Sep 23

Darrin was prompt and courteous and extremely helpful. Called him for one issue and ended up staying to help us with several. He was very knowledgeable and fair. John the Plumber is our “go to” for all of our plumbing needs!

Sue Ambro

02:12 05 Sep 23

Explained everything in detail. They responded very quickly and replaced the hot water heater the next day.

Kevin K. Hoy / Las Olas

17:27 04 Sep 23

Great Job! Very Quick, Timely Done!

Justin O'Leary

18:10 02 Sep 23

Sandy Sachs

22:34 01 Sep 23

Chad the plumber was great. He is professional, courteous and knowledgeable and did a great job with all the things he had to do.

Carl DeLacey

13:14 01 Sep 23

Chad as always was great!

19:19 31 Aug 23

07:28 31 Aug 23

19:19 30 Aug 23

15:08 30 Aug 23

Technicians are fantastic and I appreciate the quick response!

Zarina Ho

12:30 30 Aug 23

Ron Antonelli

16:31 26 Aug 23

Dianne Love

20:46 25 Aug 23

I have seen John the Plumber trucks on the roads for years, but this was the first time I called them. Wish they had been my plumbers way before now. I had a leaky toilet. Diane returned my call right away and sent Errick to my house. He was right on time, friendly and professional, and got the job done promptly and neatly. The price was fair. I now have a new plumbing company, and I am grateful for that. Thanks, guys!UPDATE August 2023: I needed to replace a toilet so I called John The Plumber again. Rich came out the next morning, right on time, discussed my options, and got right to work. I wound up with a beautiful new throne, installed perfectly and cleanly, for a fair price. Rich was so helpful, answered all my dumb questions, really went above and beyond, and was so nice and personable. Glad I chose them again and will choose them next time too!

Barbara Strupp

22:50 24 Aug 23

Bonnie Garrison

17:12 24 Aug 23

This company from start to finish was very responsive and helpful. We couldn’t be happier

treemanlarry

16:33 24 Aug 23

He did a very good job good man

Vincent Coffey

01:00 24 Aug 23

Quick response, very knowledgeable, modern equipment. I would hire this company again. Highly recommend.

Terry Arbour

19:12 23 Aug 23

Very pleased. Adam was professional and we asked for him again. He's top notch.

John Mcintyre

18:41 23 Aug 23

Excellent job and personal. Thank You .

Margarita Benedeti

22:16 22 Aug 23

Jose Vazquez

21:38 22 Aug 23

Joe was very professional and courteous.

Nicole Maggio

21:21 21 Aug 23

Chad went above and beyond in every aspect. His professionalism was evident from the moment he arrived, as he communicated clearly and effectively about the job ahead. His courteous nature made the entire process a breeze.He not only fixed the issue at hand but took the time to explain how to prevent future problems. He seaminglessly completed installation leaving behind no mess and hardly and disruption. I will be recommenting him and his company to all in need.This company was extremely reliable and their pricing was competitive and reasonable.It was refreshing to work with them.

Melissa Curry

19:40 21 Aug 23

Excellent service!! Darrin was excellent. Fast response and very neat and clean work. Truly a great experience. Recommend highly.

Rocco Stio

21:19 19 Aug 23

The tech was very professional and knew exactly what to do. He was also friendly and very engaging.

Jake Bryant

17:33 19 Aug 23

Susana Rust

13:22 18 Aug 23

I'm very satisfied with John the plumber. Jason was very professional and nice . He checked the heater and the water valve outside the house.He wrote an estimate for my bathroom in case I have a problem in the future but he told me no action is required now. So, also he was very honest.I will recommend John the Plumber without hesitation. Thank you so much!

Militant J

16:44 15 Aug 23

Dennis Strianese

17:07 12 Aug 23

Chad was very professional. He found the problem which was a leak and repaired it.I would certainly call him again.

Vincent Bernota

12:09 12 Aug 23

herbert tillman

20:34 11 Aug 23

Service Tech was on site wihin 30 minutes after my call, gave me a detailed explanation of the repair and the cost, rebuilt all four toilets at my request and was finished in less than three hours.

Jessica Havard

19:25 11 Aug 23

Julie Gruber

15:45 11 Aug 23

Awesome businessGuys were so helpful. Found a really difficult problem after unit was struck by lightning. Had to go to 3 places to find a new part. I'd never use anyone else.Have used them for years.

Rebecca De Assis

19:17 10 Aug 23

Stephen Pollart

17:59 10 Aug 23

Joyce Stewart

13:59 10 Aug 23

Best plumbing company!!

Debbie Savage

17:20 09 Aug 23

Had water shut off valve replaced

Gayle Roberts

19:35 08 Aug 23

Great guys. Very nice and professional. Did a great job!!!

Paul Rocco

22:21 07 Aug 23

We had an emergency problem with the kitchen sink. I called and they came same day. Jason with help from Ace came and they explained what needed to be done and fixed it. They were professional and cleaned behind themselves. I highly recommend them.

Tammy Banta

18:51 07 Aug 23

Jason & his partner were very professional & knowledgeable.

Dennis Brand

14:12 05 Aug 23

Great service

Mike

20:35 04 Aug 23

vidya deonarine

19:42 04 Aug 23

The technician named Pablo came to my home to replaced two broken pec lines on my tankless water heater. He was on time, very friendly and I was extremely impress with his knowledge and workmanship. He replaced the pec lines with copper piping, which is the better way to go, especially that it is outdoors and are exposed to the elements. I had done a few estimates and John the Plummer's estimate came in as the most reasonable. When I had called to make the appointment, I found the staff to be very friendly, polite and unintimidating, which also helped me in choosing the company. I am pleased with a job well done and I would definitely refer them and used them again in the future.

Carlos Sole

20:38 02 Aug 23

Good and great pipes inspection thank you Adam

Aida Jaen

18:50 02 Aug 23

Sean arrived on time to my rental property. He constantly communicated with me and ask for approval before doing the job. The company returns calls within minutes. It is a pleasure working with them.

Patricia Davison

16:05 02 Aug 23

Michele Yoder

15:52 02 Aug 23

Very informative.

Carolina Ramirez

14:45 02 Aug 23

Jason was an excellent plumber. He was cordial, profesional, and honest. I felt like he knew his stuff and felt so at ease with his plan of action. I would highly recommend Jason from John the plumber.

Linda Leymann

09:39 02 Aug 23

Plumber Chad Nelson is above and beyond his expertise. Chad is knowledgeable of his craft. He is professional, courteous, and punctual. John the Plumber and Chad will be recommended to the entire complex. Very satisfied customer. Linda Leymann

avirod1

00:44 02 Aug 23

I've not yet chosen regarding the options presented to me by Jason L.- the plumber who came out today from JTP. Nevertheless, just want to say that I'm again impressed with JTP's professionalism. Jason, and his assistant Vincent, were knowledgeable, cordial, communicative, and clear as to the issues, options and costs for the work needed in my master bathroom. Glad I called JTP... and would definitely recommend them.

Ed Nagorsky

21:22 01 Aug 23

Debbie Cooper

20:50 01 Aug 23

After a misdiagnoses of my slab leak by another well known plumbing establishment, Pablo at John the Plumber came in, fixed the leak, cleaned up, and was always kind and courteous.

Kyle De Young

16:57 01 Aug 23

I have used this company for a number of years. They are always quick and professional.Jason did a great job replacing our faucet and fixing our toilet.

Stephen Schaeberle

20:17 31 Jul 23

Adam is good, fair, honest and a pleasure to have visit any project.

Keturah Deal

16:30 31 Jul 23

Excellent Service!

Erin Dzenowski

19:00 26 Jul 23

Dennis Meyer

01:11 26 Jul 23

Mr. Chad Nelson is an exemplary service technician; an engaging personality and is insightfully knowledgeable. He is professionally adroit with complete plumbing skills set, technically efficient, cost-conscience, patiently explains what/why he is doing, and engages with friendly dialogue. He completed a plumbing system evaluation of our recently purchased older home and made recommendations with patience and clarity to ensure that there were no underlying issues. Recently he recommended, purchased (through his company for a discount) and installed a kitchen and 2 bathroom faucet upgrades with proficiency resulting in a modernized look … they really pops. I would not want anyone but Chad and John the Plumber team members like Renee for my future plumbing service.

Brenda Burdick

13:39 25 Jul 23

Called the company. The person who communicated to set up the appointment was responsive and professional. The service guy that came to the home was the same. We are not able to fund what we need done right now but I will call them back and wont' call anyone else.

b bencie

23:58 24 Jul 23

Jake and Chris came out to repair a deteriorated copper pipe that caused excessive leaks. They were amazing! Everything was explained with detail and they answered any questions I had regarding the process and also provided me with solutions to the water damage the leak created! This is not the first time I have used this company, and every time has been an exceptional experience! I even joined their membership they offer! If only more companies operated in the manner they do! (Not to mention the office staff is just as wonderful)!

Kathleen Asche

16:36 24 Jul 23

Stan Abraham

15:11 20 Jul 23

Friendly professional service

Lou B

19:53 18 Jul 23

Excellent job. Thank you

Yuly BluLily

18:56 18 Jul 23

Adam and Chad were Amazing and very professional !! We had an issue with our water heater and they were able to start work right away . I def recommend John the Plumber .

James Owen

00:15 18 Jul 23

Excellent service with a professional, friendly crew!

Dcdeang

22:38 15 Jul 23

It's hard to find a great Plummer or services you can trust. I had a broken water pipe. They were very responsive, quick, and worked to get my issue resolved fast! Trust them for any work needed!!!thanks so much!

Elaine Andrzejewski

16:29 14 Jul 23

I called because I need some estimate on a job and they came on the same day. I haven’t done the job yet because it’s much more work than I thought. But I was highly recommend to them.

Denis Zerpa

04:19 14 Jul 23

He identified the problem fast, explained to me what was happening and fixed it quickly.

danny basalone

20:59 13 Jul 23

Second time I've used John.....Perfect. On time. Neat.

Mozzy Moz

19:50 12 Jul 23

My Toilets were Backed Up & We Had Sewage Backflow Into Our Shower! I found the business on Google and they had excellent reviews. They cleared the blockage and our toilets & shower are back to normal. Great work, super pleased! Thank you.

Steven Edwards

18:07 12 Jul 23

Adam and Ace did an excellent job installing my new hot water heater. They were professional, timely and what a great price for the new hot water heater.

Shannon and Chris

13:13 12 Jul 23

We recently had a slab leak and Pablo and Ace came out to our home quickly. They were able to determine the root cause, stop the immediate leak and came up with a plan to come out the next day to fix the problem. The next day Pablo and Kyle came out and did an exceptional job of re-routing the water pipe through the attic and to the kitchen sink. They both were extremely courteous, professional, CLEAN (!) and efficient. After the job was complete, they worked to clean up (even hanging wall fixtures, and re-decorate)...I was very impressed that after 6+ hours of working in the extreme heat that they worked until the job was complete and then some, especially on a Friday evening. We are very happy with their workmanship, professionalism, and the end result.

Rish Trust

12:05 11 Jul 23

Did a great job in a timely manner. Very professional and reasonably priced. Will use again.

Claudia Adase

10:28 11 Jul 23

The team of Chad and Ace arrived at my home to repair my dishwasher, however it turned out to be my garbage disposal that was causing the trouble. They were very professional, thoughtful and proficient. Chad explained the situation to me and i was able to make my decision on what was right for me. He also explained what caused the problem so now I am educated on the functionality of the disposal. Please Thank them for their service and thoughtfulness.

Leakytiki Hobbs

23:01 10 Jul 23

Very Happy Chads service and information...Great guy....will use again.....if needed for sure

Joe

22:11 10 Jul 23

Clean, Well organized and Profewwional

Kerry-Ann Parsons

00:15 07 Jul 23

We were having slow drainage from our kitchen. Chad came to our home and was able to explain what was happening on our system and what we can expect based on the age of our pipes. He recommended a course of action that made sense. We never felt like we were being taken advantage of and we never felt as if he was being condescending. Thanks for making this experience a pleasant one. We will be using John the Plumber for any of our future plumbing needs.

Peter R

15:27 05 Jul 23

Adam along with Chris replaced a tankless hot water heater in my house. They were on time, professional and cleaned up after they were done. I’m very happy with the service they provided and I would use them again.

jeffrey berry

23:00 03 Jul 23

Chad the technician that did the work was first rate. Courteous, knowledgeable, and a hard worker. I would recommend him to anyone.

See all reviews Write a review

Help! What Should I Do During a Plumbing Emergency?

It's just an average day... until your toilet starts overflowing that is! If you're like most people, you probably have no idea what to do…