Help! What Should I Do During a Plumbing Emergency?

Google Rating

4.9

Based on 2040 reviews

John the Plumber

4.9

Nancy G

20:31 25 Apr 25

Nick Peirson

18:47 25 Apr 25

Brian OMalley

18:13 25 Apr 25

We just had a hybrid water heater installed and it went great. They arrived at the time they stated, were very professional and explained and helped me set up the app to control it. If you want great service, pricing and professional employees, you need to call John the Plumber! Thank you very much and we will definitely be recommending you to all our friends!

Karen R Augustus

18:03 25 Apr 25

Kim and Marquis were a great team. They were friendly and explained the work that they were doing. They left my home nice and tidy. I will definitely use them in the future for any plumbing work. Thank you gentlemen! This my second post for John the Plumber. Carl was the technician that came to my home this time. He met all expectations based on my experience with Kim! Wonderful customer service and so skilled and knowledgeable. Carl explained and repaired the problem with my tub. He left my bathroom spotless. Thank you Carl! John the Plumber you have amazing young technicians working for you....

Kathy Williams

12:04 25 Apr 25

Everyone was very mannerly and polite.They kept me well informed of everything that was being done.

Eric Lombardi

23:40 24 Apr 25

Very polite and professional. Work was done great. Thank you

Roger De Llana

18:15 24 Apr 25

Active_Trader

14:58 24 Apr 25

Hasn't been fixed yet, unforeseeable problem, but they are coming back, very professional

Steve Deane

14:43 24 Apr 25

Bladimir and his assistant were quickly able to make the repair and clean up after with my water heater leak. They are doing a great job as the the new generation of workers getting into this profession and they are representing John's family in a proper way. Thanks, Steve Deane

Mauricio Uribe

14:35 24 Apr 25

I have been working with them for more than two years, always with great care of the works and client's treatment and respect.

17:14 23 Apr 25

15:25 23 Apr 25

01:12 23 Apr 25

17:54 22 Apr 25

Wow I was amazed by Scott coming to my apt to give me an estimate on getting a new Rheem water heater… I just thought it was expensive but he did such a great job I’d rate this 10 more stars the way he handled everything…. He’s a gentleman and very nice…. High 6 to SCOTT!!!’ Thank you!!!

Dawn D

14:55 22 Apr 25

Kim and Ross did a great job. Excellent service, courteous and knowledgeable. They cleaned up behind them, left no mess and everything is working!

Tracy M

20:58 21 Apr 25

Judith Rzecinski

20:55 21 Apr 25

Very efficient and very friendly.Carl was very good at explaining the procedure we need to follow.Your staff is very reassuring and follow up is impressive.

Bruce

16:27 21 Apr 25

The Consultants from John The Plumber arrived during their scheduled time frame which was very good. They were knowledgeable and professional and provided the information I needed to know.

Christine Bromley

16:25 21 Apr 25

Dana did an excellent job! Efficient and professional. I will be having more work done and will be requesting him! If you are searching for a plummer...look no further than JTP!

Tom Bates

15:41 21 Apr 25

Recently I had an issue with one of my bathroom toilets on a Sunday. I called John the Plumber to get my request on the list for the week. I was told the first opening was Tuesday which I gladly accepted. I received a call early Monday morning informing me of an opening and would I be interested in accepting it. I did and was pleasantly surprised when the technician, Carl, arrived. He immediately began to work on the situation then took the time to explain to me the process he would follow. He quickly answered my questions and I felt I was in good hands. A few hours later my issue was resolved with recommendations to assist in making sure this situation did not happen again.Carl was very professional while in my home and I was pleased with the quality of service, the price I paid, the follow up and follow through and the overall approach to the situation. Plumbing can be very costly and I feel I paid a reasonable price for the needed work.If you ever need help with a plumbing issue, call John the Plumber first! Excellent work!

Carlos Gamboa

17:02 18 Apr 25

Randy S

14:59 18 Apr 25

Glenn C

18:24 17 Apr 25

Was courteous and on time. Explained how much the bill would be.

Jack Kanfer

14:55 17 Apr 25

Excellent service

Jerry Tobias

20:49 16 Apr 25

The installation team from John the Plumber was efficient and did the hot water install in less time than I expected. Thanks to them and to Malene in the office for the good customer service. All good here.

Kristen Alexandra

16:57 16 Apr 25

Lin Deveau from John the Plumber was at my home this week, and he was an absolute pleasure to work with. He identified the issues quickly and offered good options for resolution at a fair cost. On top of the great in-home experience - the company's head office staff provides exceptional attention to detail before and after the service visits. (They even send a photo of the team member who is en route.) I've already recommended this company to friends!

Brenda Jeanne Walker

16:05 16 Apr 25

Working from NH with a company unknown to you to complete work in your Florida Condo is scary enough. Add to that previous company refuses to return your phone calls after you paid them in full and the work was not done and you become very suspious and fearful. But to my delight John the Plumber has been the total ooposite. The office staff and James their plumber have been available to work with you and they are HONEST. They are fairly priced and keep you in the loop 100% of the time. James did an incredible job.

Satenik

13:54 16 Apr 25

I have used John the Plumber for over a decade. I find them to be very quick and very friendly and they do excellent work.

Bunny Cotter

21:09 15 Apr 25

Kim did a great job! Solved the problem courteous respectful and pleasant. Have used this service several times and their service people and office people are a credit to the company.

Eve Uydess Bloom

17:58 15 Apr 25

Joe Berg and Carl came out to replace my water heater. They were courteous and communicated the process to me every step of the way. I highly recommend John the Plumber!

Nicole Adler

21:53 14 Apr 25

Carl was great! Always on time, courteous, and professional.

Alice Murdoch

04:00 12 Apr 25

Patrick Larson

18:18 11 Apr 25

We've had two major repairs. Kim is competent plumber.

Gonzalo Penaranda

17:17 11 Apr 25

L B

13:54 11 Apr 25

Pablo and Rich are outstanding! They listened to our concerns and provided solutions and options. Pablo and Rich are true professionals.

Carm M

21:35 10 Apr 25

Pablo was very professional knowledgeable n polite. He answered all my questions and offered up additional information for me to think about. He walked into my house covering his shoes which was very thoughtful of him. Thank you, Pablo.

Ralph Tedeschi

15:05 10 Apr 25

Great as usual.?

Diane DiSibio

15:04 10 Apr 25

Josh was on time, courteous and respectful. He explained everything to me and will be installing my new faucet very soon.

Dale Bamber

22:12 09 Apr 25

Kim and crew were great!

Katrina Van Lieu

20:21 09 Apr 25

Ryan Ferderer

19:49 09 Apr 25

Provided good service to install my faucet.

Joy Morrison

19:25 09 Apr 25

Brian Gear

20:31 08 Apr 25

Gary and the whole staff did a great job. Communication was outstanding.

Colleen Ekback

15:30 08 Apr 25

Prompt, professional, explained everything well & did a good job. Very polite & easy to work with. James Rich & owner Dave all great! I recommend JTP!

Fernando Avelino

14:35 08 Apr 25

Their work is great. They answered fast, polite, plumber show up on time, he was very nice and clear about everything, knowledgeable and honest. nothing to complain about the service itself, except I believe the repair was too overpriced, but they are really clear about how much it will cost and what they will do before doing it, and I agreed with that, so I will give 5 stars because they were transparent and did a great job, but I will probably look for a cheaper option next time.

Fred Jurnove

11:24 05 Apr 25

Professional experience. Quality work by a competent and friendly professional.

Juan Acevedo

20:18 04 Apr 25

Super friendly. Very honest. I just started working with this plumbing company. I've been in the industry of real estate for 10 years and it's hard to find vendors you trust. I found a good one here. Thank you for everything guys. Communication level is on point!

Marija Drevensek

18:03 04 Apr 25

Great service. Kim knew what he was doing and very professional.

Property Manager

17:52 04 Apr 25

Highly recommend this company. Service Tech, Shane was extremely polite, professional and knowledgeable. He informed me on details about servicing that I was unaware of. Call them!!

Jay Perez

15:20 04 Apr 25

Christopher Todino

02:43 04 Apr 25

Great service and very professional. Definitely knows his job !!!

Joshua Harrington

20:45 03 Apr 25

Our experience was excellent. Pablo was awesome! He’s knowledgeable and most importantly honest, which can be hard to find. I’ll be calling them for all future plumbing issues.

Scott Yudis

19:01 03 Apr 25

Excellent service all around! Very satisfied with the work that was done.

Robert DeLuca

14:15 03 Apr 25

both guys were terrific

David Maklan

19:36 02 Apr 25

John The Plumber has serviced my home and office and are always reliable, professional, and priced fairly. Family owned business means you are not just a number. I would never hesitate to call them for Plumbing, Hot Water Heater etc

Robert Scavone Jr

18:53 02 Apr 25

The guys were great. On time. Friendly. Knowledgeable. Courteous.

Cheryl Saragossi

17:50 02 Apr 25

The representatives that came out responded quickly gave me immediate quote and we’re very professional

Renee Serino

12:01 02 Apr 25

Pablo and Jeremy,came to inspect every area of house that uses water, bathrooms,sinks,hose ect.& flush out water heater work is very organized, clean and accurate,along with his helpers Tis a pleasure doing business with the whole company

Ed Wenger

20:33 01 Apr 25

Robert Foerster

19:51 01 Apr 25

The team did a great job in disconnecting and capping the existing kitchen plumbing.

victoria rodriguez

16:40 01 Apr 25

As of this time I've only received an estimate, but I will definitely be using their services. The communication has been excellent through email and texting. The plumbers arrived early in the window of my appointment. They were very respectful, thorough, and clean. I received a good price. They went above and beyond with the inspection. I recommend John the plumber.

Gail Galatea Psonis

20:59 31 Mar 25

I have doing extensive research and estimates for my projects, however not one plumber who came out was as honest , knowledgeable, and patient as JAMES. Thank you John for sending me your top employee ...James

Jason Katz

18:56 31 Mar 25

Great service, on time and easy to work with. Always fixed right the first time!

Maxine Wlody

16:35 30 Mar 25

Fantastic Vladimir is professional knowledgeable and great personality. Don't lose him!

Michael Sargis

20:52 28 Mar 25

Jean Dolan

19:43 28 Mar 25

Great plumber and great company. Much better prices than other plumbers I got quotes from. Highly recommend for all your plumbing needs.

charles eldridge

19:07 28 Mar 25

Julie Ann

17:49 28 Mar 25

Bladimir was great. He had to cap off a gas line. He explained it to me and told me the price upfront and was able to take care of it immediately. I will definitely use John the plumber again. I feel they are very fair in their pricing and it was easy to get a prompt appointment.

Ann Metropoulos

15:00 28 Mar 25

Nice guy and knowledgeable. Good demeaner!

Lisa Green

10:44 28 Mar 25

travis heald

15:54 27 Mar 25

Lori Gottshall

19:37 26 Mar 25

James and Ross were great!! They came in and replaced my toilet, kitchen sink faucet and several valves. They finished the job quickly and cleaned up after their work!! I would highly recommend them!

Jorge Rotondo

17:53 26 Mar 25

All Kinds of Blinds

22:37 25 Mar 25

I have used this company many times over the years. always top service. I would highly recommend them!

Nancy Mcrae

20:14 25 Mar 25

Barbara Fitzsimmons

18:43 25 Mar 25

My tech was Kim Smith and he is very friendly and explains exactly what's wrong and what he's doing to fix it. He cleans up afterwards, great person and great job!

Gina Severino

15:53 24 Mar 25

Great company! Great communication. They sent out a guy named Josh and he was very professional and very efficient. No complaints here. Would highly recommend. Thank you!

Kathleen Bernier

10:57 24 Mar 25

They are worth every penny - efficient, knowledgeable and conscientious. I had been dealing for months with this leak - I had plumbers who weren't interested, never showed up and one who came out and said he solved the problem. Highly recommend Shane and his assistant .

Ralph Giddins

16:30 23 Mar 25

From the start I was impressed by reading the historical origins of the company called, JOHN THE PLUMBER. Then I was further impressed that I could back up my after hours service call with an online request for service form. Not even out of bed yet, and I received a call from the office, confirming my service call and gathering additional information. I was informed that my service call is scheduled for between 9 am and 1 pm. I received 2 additional calls during the morning, informing me of , my assigned technicians' name, (Shane) and his progress to my location. Shane was super professional, and knowledgeable about all things plumbing. I was delighted that Shane was able toquickly solve my plumbing problem for a very reasonable charge, but what impressed me the most was the care he took to clean up after himself when the job was done. With so much competition out there, I am so happy I landed with JOHN THE PLUMBER, a truly first class operation.

Gloria Reese

20:06 21 Mar 25

My house was built in 1950 and, although much of the plumbing has been replaced during renovations over the years, an old, corroded pipe leaked water in my garage. I called John the Plumber and they sent James out the same day. He returned the next morning with a helper and they replaced the ruptured pipe and others in the surrounding area that were showing severe signs of age. They were polite and efficient and I was pleased with their work.

Wyatt Hogan

14:18 21 Mar 25

Gary as well as every other technician I've ever had come out to do work for me from John the plumber are awesome! Very professional, explain what is being done, and always find a solution for any problem that is thrown at them. The office staff is also great at communicating with you as well. 5 Stars will use John the Plumber every time!

Thomas

15:10 19 Mar 25

Very quick response. Kim, the plumber who came, was pleasant and professional, and resolved my problem in about a half hour.

Jerry Gross

12:29 19 Mar 25

Detailed quote. Very informative and detailed. Good job. Will use again.Jerry

Peggy Hunter

21:30 18 Mar 25

Mike Sansevero

19:03 18 Mar 25

Great plumber. Had a callback on my sink drain job to address a lingering issue and Mark handled it! Doing whatever it takes to make things right!

Marc Scholey

01:55 18 Mar 25

Darren and Jason were great!I had a concern with an install, you can buy across the issue and got everything resolved. My wife is so smart to go with these guys.

simone

15:57 17 Mar 25

James was very professional did a great job. I highly recommend.

Skip Van Cel

22:18 14 Mar 25

Carl showed up on time, was very professional and explained everything he needed to do. He finished in a timely manner and made sure we were clear on the charges, etc., before he left.

Sherry Casteel

22:11 14 Mar 25

Carl was respectful of our request to mask-up before entering our home, and further respectful of our entire property while investigating our numerous concerns. He was quick to advise some of our concerns were unnecessary and educated us on what could be done to remedy our remaining problems. Further, he was able to fulfill our request to quote options and offered his recommendations. We would not hesitated to have Carl return for any further plumbing needs.

Claudia Savine

15:03 14 Mar 25

Pablo and his guy did a great job for us !! Thanks

Mike Sansevero

00:14 14 Mar 25

Excellent experience working with my kitchen drains that were slow draining, plumber Mark was very nice and knowledegable and did a great efficient job getting my plumbing back in order.

Michael Weitzman

15:23 13 Mar 25

I have hired and used their service for, at least 4 years and they are wonderful, with professional service, as well as always getting the job done right!

John Stevens

20:48 12 Mar 25

Did the job to a great finish

Ken Roths

15:02 12 Mar 25

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Help! What Should I Do During a Plumbing Emergency?

It's just an average day... until your toilet starts overflowing that is! If you're like most people, you probably have no idea what to do…