Kim and Marquis were a great team. They were friendly and explained the work that they were doing. They left my home nice and tidy. I will definitely use them in the future for any plumbing work. Thank you gentlemen! This my second post for John the Plumber. Carl was the technician that came to my home this time. He met all expectations based on my experience with Kim! Wonderful customer service and so skilled and knowledgeable. Carl explained and repaired the problem with my tub. He left my bathroom spotless. Thank you Carl! John the Plumber you have amazing young technicians working for you....
Bladimir and his assistant were quickly able to make the repair and clean up after with my water heater leak. They are doing a great job as the the new generation of workers getting into this profession and they are representing John's family in a proper way. Thanks, Steve Deane
Wow I was amazed by Scott coming to my apt to give me an estimate on getting a new Rheem water heater… I just thought it was expensive but he did such a great job I’d rate this 10 more stars the way he handled everything…. He’s a gentleman and very nice…. High 6 to SCOTT!!!’ Thank you!!!
Very efficient and very friendly.Carl was very good at explaining the procedure we need to follow.Your staff is very reassuring and follow up is impressive.
The Consultants from John The Plumber arrived during their scheduled time frame which was very good. They were knowledgeable and professional and provided the information I needed to know.
Dana did an excellent job! Efficient and professional. I will be having more work done and will be requesting him! If you are searching for a plummer...look no further than JTP!
Recently I had an issue with one of my bathroom toilets on a Sunday. I called John the Plumber to get my request on the list for the week. I was told the first opening was Tuesday which I gladly accepted. I received a call early Monday morning informing me of an opening and would I be interested in accepting it. I did and was pleasantly surprised when the technician, Carl, arrived. He immediately began to work on the situation then took the time to explain to me the process he would follow. He quickly answered my questions and I felt I was in good hands. A few hours later my issue was resolved with recommendations to assist in making sure this situation did not happen again.Carl was very professional while in my home and I was pleased with the quality of service, the price I paid, the follow up and follow through and the overall approach to the situation. Plumbing can be very costly and I feel I paid a reasonable price for the needed work.If you ever need help with a plumbing issue, call John the Plumber first! Excellent work!
The installation team from John the Plumber was efficient and did the hot water install in less time than I expected. Thanks to them and to Malene in the office for the good customer service. All good here.
Lin Deveau from John the Plumber was at my home this week, and he was an absolute pleasure to work with. He identified the issues quickly and offered good options for resolution at a fair cost. On top of the great in-home experience - the company's head office staff provides exceptional attention to detail before and after the service visits. (They even send a photo of the team member who is en route.) I've already recommended this company to friends!
Working from NH with a company unknown to you to complete work in your Florida Condo is scary enough. Add to that previous company refuses to return your phone calls after you paid them in full and the work was not done and you become very suspious and fearful. But to my delight John the Plumber has been the total ooposite. The office staff and James their plumber have been available to work with you and they are HONEST. They are fairly priced and keep you in the loop 100% of the time. James did an incredible job.
Kim did a great job! Solved the problem courteous respectful and pleasant. Have used this service several times and their service people and office people are a credit to the company.
Joe Berg and Carl came out to replace my water heater. They were courteous and communicated the process to me every step of the way. I highly recommend John the Plumber!
Pablo was very professional knowledgeable n polite. He answered all my questions and offered up additional information for me to think about. He walked into my house covering his shoes which was very thoughtful of him. Thank you, Pablo.
Their work is great. They answered fast, polite, plumber show up on time, he was very nice and clear about everything, knowledgeable and honest. nothing to complain about the service itself, except I believe the repair was too overpriced, but they are really clear about how much it will cost and what they will do before doing it, and I agreed with that, so I will give 5 stars because they were transparent and did a great job, but I will probably look for a cheaper option next time.
Super friendly. Very honest. I just started working with this plumbing company. I've been in the industry of real estate for 10 years and it's hard to find vendors you trust. I found a good one here. Thank you for everything guys. Communication level is on point!
Highly recommend this company. Service Tech, Shane was extremely polite, professional and knowledgeable. He informed me on details about servicing that I was unaware of. Call them!!
Our experience was excellent. Pablo was awesome! He’s knowledgeable and most importantly honest, which can be hard to find. I’ll be calling them for all future plumbing issues.
John The Plumber has serviced my home and office and are always reliable, professional, and priced fairly. Family owned business means you are not just a number. I would never hesitate to call them for Plumbing, Hot Water Heater etc
Pablo and Jeremy,came to inspect every area of house that uses water, bathrooms,sinks,hose ect.& flush out water heater work is very organized, clean and accurate,along with his helpers Tis a pleasure doing business with the whole company
As of this time I've only received an estimate, but I will definitely be using their services. The communication has been excellent through email and texting. The plumbers arrived early in the window of my appointment. They were very respectful, thorough, and clean. I received a good price. They went above and beyond with the inspection. I recommend John the plumber.
I have doing extensive research and estimates for my projects, however not one plumber who came out was as honest , knowledgeable, and patient as JAMES. Thank you John for sending me your top employee ...James
Bladimir was great. He had to cap off a gas line. He explained it to me and told me the price upfront and was able to take care of it immediately. I will definitely use John the plumber again. I feel they are very fair in their pricing and it was easy to get a prompt appointment.
James and Ross were great!! They came in and replaced my toilet, kitchen sink faucet and several valves. They finished the job quickly and cleaned up after their work!! I would highly recommend them!
My tech was Kim Smith and he is very friendly and explains exactly what's wrong and what he's doing to fix it. He cleans up afterwards, great person and great job!
Great company! Great communication. They sent out a guy named Josh and he was very professional and very efficient. No complaints here. Would highly recommend. Thank you!
They are worth every penny - efficient, knowledgeable and conscientious. I had been dealing for months with this leak - I had plumbers who weren't interested, never showed up and one who came out and said he solved the problem. Highly recommend Shane and his assistant .
From the start I was impressed by reading the historical origins of the company called, JOHN THE PLUMBER. Then I was further impressed that I could back up my after hours service call with an online request for service form. Not even out of bed yet, and I received a call from the office, confirming my service call and gathering additional information. I was informed that my service call is scheduled for between 9 am and 1 pm. I received 2 additional calls during the morning, informing me of , my assigned technicians' name, (Shane) and his progress to my location. Shane was super professional, and knowledgeable about all things plumbing. I was delighted that Shane was able toquickly solve my plumbing problem for a very reasonable charge, but what impressed me the most was the care he took to clean up after himself when the job was done. With so much competition out there, I am so happy I landed with JOHN THE PLUMBER, a truly first class operation.
My house was built in 1950 and, although much of the plumbing has been replaced during renovations over the years, an old, corroded pipe leaked water in my garage. I called John the Plumber and they sent James out the same day. He returned the next morning with a helper and they replaced the ruptured pipe and others in the surrounding area that were showing severe signs of age. They were polite and efficient and I was pleased with their work.
Gary as well as every other technician I've ever had come out to do work for me from John the plumber are awesome! Very professional, explain what is being done, and always find a solution for any problem that is thrown at them. The office staff is also great at communicating with you as well. 5 Stars will use John the Plumber every time!
Darren and Jason were great!I had a concern with an install, you can buy across the issue and got everything resolved. My wife is so smart to go with these guys.
Carl showed up on time, was very professional and explained everything he needed to do. He finished in a timely manner and made sure we were clear on the charges, etc., before he left.
Carl was respectful of our request to mask-up before entering our home, and further respectful of our entire property while investigating our numerous concerns. He was quick to advise some of our concerns were unnecessary and educated us on what could be done to remedy our remaining problems. Further, he was able to fulfill our request to quote options and offered his recommendations. We would not hesitated to have Carl return for any further plumbing needs.
Excellent experience working with my kitchen drains that were slow draining, plumber Mark was very nice and knowledegable and did a great efficient job getting my plumbing back in order.
I have hired and used their service for, at least 4 years and they are wonderful, with professional service, as well as always getting the job done right!
Residing OWNERS for over 30 years.John, the Plumber’s technicians built a new back-flow preventer system for my swimming pool in a very timely and professional manner without delays.
Innovative Plumbing Technology for Southeast Florida Around here, we believe in traditions & innovations. We have the tradition of working hard & the innovation of…