Common Causes of Toilet Plumbing Problems

Google Rating

4.9

Based on 1984 reviews

John the Plumber

4.9

Lori Gottshall

19:37 26 Mar 25

James and Ross were great!! They came in and replaced my toilet, kitchen sink faucet and several valves. They finished the job quickly and cleaned up after their work!! I would highly recommend them!

Jorge Rotondo

17:53 26 Mar 25

Brian Gear

11:36 26 Mar 25

Gary and the whole staff did a great job. Communication was outstanding.

All Kinds of Blinds

22:37 25 Mar 25

I have used this company many times over the years. always top service. I would highly recommend them!

Nancy Mcrae

20:14 25 Mar 25

Barbara Fitzsimmons

18:43 25 Mar 25

My tech was Kim Smith and he is very friendly and explains exactly what's wrong and what he's doing to fix it. He cleans up afterwards, great person and great job!

Gina Severino

15:53 24 Mar 25

Great company! Great communication. They sent out a guy named Josh and he was very professional and very efficient. No complaints here. Would highly recommend. Thank you!

Ralph Tedeschi

15:03 24 Mar 25

Will was very informative. He told me he attepted the less expensic=ve fix to start but warned me it may not work. He was correct. It did not work. What is our next step???

Kathleen Bernier

10:57 24 Mar 25

They are worth every penny - efficient, knowledgeable and conscientious. I had been dealing for months with this leak - I had plumbers who weren't interested, never showed up and one who came out and said he solved the problem. Highly recommend Shane and his assistant .

Ralph Giddins

16:30 23 Mar 25

From the start I was impressed by reading the historical origins of the company called, JOHN THE PLUMBER. Then I was further impressed that I could back up my after hours service call with an online request for service form. Not even out of bed yet, and I received a call from the office, confirming my service call and gathering additional information. I was informed that my service call is scheduled for between 9 am and 1 pm. I received 2 additional calls during the morning, informing me of , my assigned technicians' name, (Shane) and his progress to my location. Shane was super professional, and knowledgeable about all things plumbing. I was delighted that Shane was able toquickly solve my plumbing problem for a very reasonable charge, but what impressed me the most was the care he took to clean up after himself when the job was done. With so much competition out there, I am so happy I landed with JOHN THE PLUMBER, a truly first class operation.

Gloria Reese

20:06 21 Mar 25

My house was built in 1950 and, although much of the plumbing has been replaced during renovations over the years, an old, corroded pipe leaked water in my garage. I called John the Plumber and they sent James out the same day. He returned the next morning with a helper and they replaced the ruptured pipe and others in the surrounding area that were showing severe signs of age. They were polite and efficient and I was pleased with their work.

Wyatt Hogan

14:18 21 Mar 25

Gary as well as every other technician I've ever had come out to do work for me from John the plumber are awesome! Very professional, explain what is being done, and always find a solution for any problem that is thrown at them. The office staff is also great at communicating with you as well. 5 Stars will use John the Plumber every time!

L B

08:11 21 Mar 25

Pablo and Rich are outstanding! They listened to our concerns and provided solutions and options. Pablo and Rich are true professionals.

Thomas

15:10 19 Mar 25

Very quick response. Kim, the plumber who came, was pleasant and professional, and resolved my problem in about a half hour.

Jerry Gross

12:29 19 Mar 25

Detailed quote. Very informative and detailed. Good job. Will use again.Jerry

Peggy Hunter

21:30 18 Mar 25

Mike Sansevero

19:03 18 Mar 25

Great plumber. Had a callback on my sink drain job to address a lingering issue and Mark handled it! Doing whatever it takes to make things right!

Marc Scholey

01:55 18 Mar 25

Darren and Jason were great!I had a concern with an install, you can buy across the issue and got everything resolved. My wife is so smart to go with these guys.

simone

15:57 17 Mar 25

James was very professional did a great job. I highly recommend.

Skip Van Cel

22:18 14 Mar 25

Carl showed up on time, was very professional and explained everything he needed to do. He finished in a timely manner and made sure we were clear on the charges, etc., before he left.

Sherry Casteel

22:11 14 Mar 25

Carl was respectful of our request to mask-up before entering our home, and further respectful of our entire property while investigating our numerous concerns. He was quick to advise some of our concerns were unnecessary and educated us on what could be done to remedy our remaining problems. Further, he was able to fulfill our request to quote options and offered his recommendations. We would not hesitated to have Carl return for any further plumbing needs.

Claudia Savine

15:03 14 Mar 25

Pablo and his guy did a great job for us !! Thanks

Mike Sansevero

00:14 14 Mar 25

Excellent experience working with my kitchen drains that were slow draining, plumber Mark was very nice and knowledegable and did a great efficient job getting my plumbing back in order.

Michael Weitzman

15:23 13 Mar 25

I have hired and used their service for, at least 4 years and they are wonderful, with professional service, as well as always getting the job done right!

John Stevens

20:48 12 Mar 25

Did the job to a great finish

Ken Roths

15:02 12 Mar 25

John Stockamore

23:07 10 Mar 25

Residing OWNERS for over 30 years.John, the Plumber’s technicians built a new back-flow preventer system for my swimming pool in a very timely and professional manner without delays.

Andrea Cornelissen

20:26 10 Mar 25

Excellent work and service

J Gluck

19:04 10 Mar 25

Professional, efficient and friendly service-it was a pleasure to deal with the folks at John the Plumber!

jeff dyer

12:22 10 Mar 25

Great guy very professional.

Ryan Dolan

15:55 08 Mar 25

John the Plumber gave me a great price on some plumbing work. Less than half the price of another plumbing company I contacted first. They have done a great job so far. Highly recommend.

Ivan Peralta

23:24 07 Mar 25

Fantastic. Karina y Pablo very good . They do an excellent service

jeff pfaff

19:16 07 Mar 25

Ann Stahl

18:27 06 Mar 25

Ruben Prieto

16:38 06 Mar 25

Excellent service and fast response time. They fixed my clog quickly and reasonably priced will definitely use again.

K P

23:40 05 Mar 25

They were very curtious, professional and knowledgeable.

Dave Fahrenbach

23:22 05 Mar 25

Good explanation of what needed to be done. Upfront pricing. Pleasant attitude. Would certainly use him again.

hadassah fiaschi

18:16 05 Mar 25

Great guys.. give them a raise John!!!

April Holmes

11:24 05 Mar 25

Nice work very proffessional and super friendly would like him back in future

Robyn Felder

21:58 04 Mar 25

Very professional!! Prompt & clean.

John Peck

20:23 04 Mar 25

Carl did a fantastic job installing my new toilet. Awesome. Thanks.

DOUGLAS COLASANTI

19:28 04 Mar 25

lin was very knowledgeable, professional, & helpful

Mary Dominick

14:47 04 Mar 25

I was very pleased with the service I got from JohnThe Plumber.They gave me a window of arrival time and he arrived during that time. He was polite, professional, knowledgeable about his work. Fixed my kitchen sink problem. I was very pleased with their service. I would call this company again and recommend them to my friends.

SANDI BISHOP

18:22 03 Mar 25

Great people! Wonderful Service!!!

Maureen Hoefner

16:31 03 Mar 25

Very professional and knowledgeable. Left the area he worked in neat and clean. I would have him come back any day if I need a plumber again.

Daniel Deas

14:04 02 Mar 25

Shane provided excellent service.

Fabiola

00:03 02 Mar 25

Chapel Lady

19:20 28 Feb 25

Very professional and cooperative and knowledgeable. Would recommend this company too anyone I knew.

Robert Golden

14:28 28 Feb 25

Knowledgeable, professional and friendly.

Joanne Tuttle

17:26 27 Feb 25

He.was.very respectful as.i was not feeling well. Good energy. I would recommend him any fsy

16:11 27 Feb 25

18:33 26 Feb 25

12:01 26 Feb 25

22:55 25 Feb 25

As always, they are very professional and nice.

brad kuhl

16:29 25 Feb 25

Technician Kim Smith and his assistant did an excellent job. They were clean and they worked very efficiently. just all around nice guys. He also arrived on time. Next time I need any Plumbing work done John the plumber will be definitely the company I call. Brad Kuhl

sean carter

21:05 24 Feb 25

John the Plumber did an amazing job, showed up on time and communicated throughout the process. I highly recommend them.

John Amato

20:28 24 Feb 25

Installation was great. Professionals at their best. Highly recommend John the Plumber.

Ken Lyne

23:15 22 Feb 25

Chad gave me estimate, very pleasant, explained all options, friendly, courteous and knowledgeable.

Susan Barham

02:20 22 Feb 25

Carl was very friendly, polite, and knowledgeable. He did a wonderful job. I would call John the Plumber again for my plumbing needs.

phyllis london

18:40 21 Feb 25

Erick Was wonderful. Extremely knowledgeable. Arrived right on time. I will gladly call him again and recommend him to my friends

Dov Stern

14:39 20 Feb 25

Courteous and professional. Everything was thoroughly explained.

Jennifer Boyenga

22:05 19 Feb 25

I chose John the Plumber from a referralgiven me and could not be more pleased with my decision! Gary and Greg were very professional, efficient and explained everything to me. Moreover, the prices were fair and reasonable. I'll be using them for additional work needed.

Daniella Denison

16:39 19 Feb 25

Everything was easy and straightforward and I got an invoice right away with a thorough explanation. Pablo was awesome 10/10 would recommend

F C

23:58 18 Feb 25

Great service. Kameron was super helpful and he took the time to explain the issue I had in detail. He fixed the problem right away. I truly appreciate it. I look forward to working with them again.

lorraine vignati

13:33 18 Feb 25

They squeezed my in last minute on a lFriday for a leak. Lin came in, found the source fast. Came back on time again to replace copper pipes in the kitchen. Really nice and courteous. Cleaned up everything in and around the work. They communicated throughout the time via text and calls to keep arrival times updated. Thank you..well done!!

Tony Dembeck

19:43 17 Feb 25

Kameron and Rich were Great. They even found leaks with my 2 Shut off's under the sink which they resolved. Highly recommend these guys! Top Notch Service

Clif R

23:37 15 Feb 25

Great service. Kim Smith was an amazing tech. Scheduling with Tracy was not only easy but an enjoyable process

Susan Zackon

21:11 14 Feb 25

Professional, courteous, knowledgeable and efficient.

Alexander Matthews

19:14 14 Feb 25

Satenik

18:38 14 Feb 25

I have used John the Plumber for over a decade. I find them to be very quick and very friendly and they do excellent work.

Mark K

18:26 14 Feb 25

Bladimir did an excellent job. He was very profession in addition to being very polite. He does excellent work.

Norman Babbitt

00:44 14 Feb 25

Josh came and fixed the drain in our small bathroom and added safety features for water control under the sinks in our kitchen and in the small bathroom. The Customer Service was excellent, as well. They were professional and helpful. My experience exceeded my expectations.

Dana Rapaport

22:40 13 Feb 25

John The Plumber in general is a great company. They have shown honesty and integrity throughout my entire experience with them from the initial phone call. I would like to shout out Shane the technician who visited me today who was kind, considerate, immaculate, professional and honest and completely transparent. I am happy with the service and Shane is definitely an asset to this company. Dana Rapport

Ann Cushing

19:19 13 Feb 25

Very knowledgeable and respectful

Nydus Touch

19:12 13 Feb 25

Great service, you work with them and they will work with you. Appreciate the great work.

Joe Howard

17:54 13 Feb 25

Used your services before and experience was just as good. That's why I called again and I'm still pleased with everything - start to finish.

Ryan Tajalli

20:36 12 Feb 25

citiguy

18:08 12 Feb 25

Very professional and provided a competitive quote very pleased with the results

Sal Margarella

15:31 12 Feb 25

Joan Fossa

14:03 12 Feb 25

We have been customers of John the Plumber for years and have always had good service. Yesterday was no different. Fom the time I first called until the time Shane Evans left, the service was excellent. Shane was very knowledgeable, courteous, and professional. He explained everything very well. He went beyond the call of duty in being patient with my husband and me. We appreciate his good work and kindness.

Paul Starita

19:37 11 Feb 25

Knowledgeable,friendly,timeley visit from the plumbers and a quick quote from the office

Rodney JB

18:01 11 Feb 25

cassandra book

21:32 10 Feb 25

Kameron not only solved the plumbing problem we had but identified a problem that would get worse if not remedied. His knowledge and ability to explain the problem was extremely helpful. He is very competent and friendly.

joanne bonacum

21:21 10 Feb 25

The technicians were very helpful, efficient and friendly.

Taty Brodsky

15:24 08 Feb 25

OMG!!! Water Heater problem.We had fantastic service by Kim from John The Plumber for the water heater replacement.All done in a few hours:solving problem, permit and replaced by the new one.White gloves service, professional, knowledgeable, neat and fast.Plus priced very reasonable.Thank you, really appreciate your service.

Paul Lanoce

17:25 06 Feb 25

Steve Austin

16:01 06 Feb 25

Very professional down to earth. Outlined exactly what the job was and what it entailed

John Miskel

12:43 06 Feb 25

Patrick Turley

19:01 05 Feb 25

Carl Robinson and his partner were excellent! Extremely professional and superb work. Great people doing amazing work is what every customer is looking for.

Bill Steinmetz

18:10 05 Feb 25

Got the job done. Very professional.

See all reviews Write a review

Common Causes of Toilet Plumbing Problems

Put an End to Your Toilet Tragedies A toilet is the last thing anyone wants to break. It can be a MAJOR inconvenience! Aside from…