Why Your Water Heater is Leaking and How to Fix It

Google Rating

4.9

Based on 1784 reviews

John the Plumber

4.9

Renee Zaldivar

22:25 18 Nov 24

Titus was very professional and knowledgeable. I plan on requesting him when possible for my plumbing needs.

Linda Marie Mauriello

18:46 18 Nov 24

Your staff is wonderful; so helpful and courteous and personable. Also, Titus was thorough, kind, and skilled. Thank you for all your professionalism.

Krista Stewart

18:21 18 Nov 24

Came out quickly and fixed the issue - a job well done!

Pete Sharas

23:19 16 Nov 24

Carlos

23:49 15 Nov 24

Yves Poirier

22:26 15 Nov 24

John was a perfect gentleman.He was very helpful for our needs.

George

20:00 15 Nov 24

Great guys. Very well knowledge. On time and very professional.

Thomas Dinan

16:52 15 Nov 24

Was able to get an appointment within a reasonable amount of time. Employee arrived on time and was ready to work. Thanks !

Lee Kapp

18:49 14 Nov 24

Mario Sturla

18:42 14 Nov 24

Saiying He

21:11 13 Nov 24

Carl is a highly competent technician. He quickly identified an installation fault on my toilet that others have not been able to. He is very good at explaining things, highly knowledgeable and courteous. The rate is fair for the service provided. I would definitely call Carl again for future plumbing work.

Jon Sikora

19:31 12 Nov 24

John the Plumber was prompt, professional, and efficient. Berg arrived on time, quickly diagnosed the issues with the toilet and shower and completed the repairs. The pricing was fair and transparent. I would highly John the Plumber.

PETER LIVECCHI

13:02 12 Nov 24

Monica Mannino

21:48 11 Nov 24

Titus was wonderful. He explained everything first, gave the price and then started working once approved. Most importantly, He was honest about what needed to be done. The entire process was a pleasure.

Christine Shaw

21:24 11 Nov 24

Carl came to fix some issues as an emergency call on Sunday and he was fantastic.

Carol Spangler

18:15 09 Nov 24

The workers were very professional and respectful. They gave me very good advice. 👍

Angela Faia

22:54 08 Nov 24

Guell Family

01:18 08 Nov 24

Professional, on time, and friendly

Gaetan Levert

19:10 07 Nov 24

Barbara C

15:26 07 Nov 24

Sean explained clearly the process of fixing the value on my 2 piece toilet. He was extremely polite and helpful as well as punctual. I will be using John the Plumber again. There fair up-front pricing is most appreciated especially in this economy.

17:50 04 Nov 24

12:28 04 Nov 24

15:36 01 Nov 24

16:48 31 Oct 24

John The Plumber did a great job in servicing my needs. The Techs, Carl and Rich, did a great job. Thanks much!

James A

12:49 31 Oct 24

Carl and Rich did an excellent job. On time and courteous. The company communication was outstanding; appointment confirmation, arrival time, and technician details. Definitely recommend.

Kimberly Prescott

21:37 30 Oct 24

The two gentleman at John the Plumber were lovely. They offered to take their shoes off, looked at all of the issues on my plumbing to-do list, put together quotes and before leaving fixed the primary problem, replacing the garbage disposal. I heartily recommend John the Plumber and will call them again. Thank you!

NURSESGUILD DRB

18:54 30 Oct 24

Very Professional and kind.

Rita Stevenson

17:11 30 Oct 24

Very good plumber and was able to solve and diagnose the problem w good service.

Elmas Alkoc

18:14 29 Oct 24

He is the greatest guy he did very good job thanks

Linda Braunhardt

12:34 29 Oct 24

Carl and Rich, Techs at John The Plumber were the best. Not just where they great guys who did an excellent job, they were incredibly friendly and overall a great experience! I hope they stay with John the plumber for a long time!

Lisa Imperato

00:43 29 Oct 24

The customer service was amazing and River was awesome, very knowledgeable and very kind. Definitely refer this company!!

Neale Poller

19:53 28 Oct 24

River and Johnathan were excellent, excellent techs. The completed the job of installing anew toilet quickly, cleanly and professionally, in addition too being pleasant and answer any and all questions. We could not have asked for better guys, and we hope in the future to have them for any jobs that are necessary.

An “Annie”

17:58 28 Oct 24

Vincent cleared my kitchen sink drain and dishwasher. Professional, timely and courteous service.

14:06 26 Oct 24

13:02 26 Oct 24

18:12 25 Oct 24

00:22 25 Oct 24

I had an after hours emergency and River came out within an hour. He was wonderful. He diagnosed the problem and he put a temporary fix on it. He came back the next day with Johnathan and the two of them finished the job. They were both professional and great at what they do. They are an asset to the company.

Bill C.

22:56 24 Oct 24

They did an amazing job every step of the way. From the analysis, the preparation, and completion. As a customer I couldn't be more pleased with the overall service. I will definitely use the services of "John the plumber" on all my future plumbing issues.Thank YouBill CareyPompano Beach, Fl

Neil Ironside

18:08 24 Oct 24

Jake was completely professional in his work. He showed up exactly on time and kept me informed on what he was doing. Will be happy to call him again when I'm in need of a plumber.

Kathy Kersey

12:28 24 Oct 24

Lin and Jeff were outstanding. They had an extremely difficult install. They added an additional hose bib on the dock. They ran over 30 feet of pipe to connect the two, under the dock, while being on a floating platform. They did great, and we are very happy with the results. I have used John the Plumber several times and couldn't be happier with their professionalism, customer service and knowledge of the scope of work.Also a big thank you to Maleen and Jody in the office. They are so professional, always happy to help, call when the technician is on the way and always follow up to make sure the job was done correctly.I would recommend John the Plumber to anyone that needs any plumbing services done.Outstanding service, great communication and follow up.Thank you for being my go to plumber...

Nga Klein

18:12 23 Oct 24

The office staff called to make me aware of the service call delays. Carl was nice.

Dee Lozito

01:21 23 Oct 24

Had a block in main line condo. John the Plumber Company showed up within the day and fixed the issue.

Maxx Mcinerney

19:09 22 Oct 24

Helpful and friendly service. Easy to work with.

diana scherer

16:37 22 Oct 24

As always , actually over 20 years, great service. Full explanation of the issues. Thanx Josh

hope frea

19:33 21 Oct 24

This is the second time doing business with John the Plumber. A fantastic experience from start to finish. Excellent customer service! Office staff are friendly and efficient. The service technicians are outstanding. Thank you for being a quality company!

Diana Jarrett

17:14 21 Oct 24

R M

15:54 21 Oct 24

carol lozito

20:18 17 Oct 24

Shane was professional, explaining his work as he went.

Andrew Margolis

17:19 17 Oct 24

My technician was very good, he called me before hand (I wasn’t on site) to go over everything that I requested. He mentioned things I was not aware of and gave me estimates for that as well. I liked the communication and promptness of them getting me on the schedule.

Karen Legotte Langdon

15:54 17 Oct 24

Today Shaun was great and as part of the estimating process explained what was wrong with our faucet.Not sure why this was not posted when this older service call happened.I called for service and they came the same day which in Florida is unheard of. Bill was dispatched and he was professional, courteous and very knowledgeable and took the time to explain the work he was performing. He also went above and beyond to show us where our water shut off valves were and explained safety features which in a condo that is 4k sq feet is helpful. He returned the next day as this job was somewhat complex and finished installing pipe connections for a second dishwasher, installed a new faucet and capped two pipes that were no longer in use for a dishwasher that was relocated. I could not be happier! Still waiting for other plumbers to respond to my inquiry.I highly recommend this company.

Suzy Gillenwater

22:15 16 Oct 24

Loved Carl! He was very friendly and explained and took me through the whole process. So glad it was him

Andrew Barnett

18:30 16 Oct 24

Great jobRiver and Jonathan worked very efficiently and thoughtfully. Found the blockage and cleared it out. Then recommended a pressure cleaning of the old cast iron main line which we did. Thanks

Michael Brandon

15:28 15 Oct 24

We own and manage two large office buildings and for several years have called on John the Plumber when in need. Service has always been thorough, professional and courteous. Big enough to handle tough jobs but small enough to know us by name...River Kautz handled the recent call and was exemplary...

Scott Garcia

01:08 15 Oct 24

Shane was prompt and very professional.He installed a new toilet and snaked 2 drains.He was very detailed in explaining everything he did.Shane is a positive asset to the company

Brandon Burres

23:10 13 Oct 24

Alan Feinberg

17:14 11 Oct 24

Very professional, outgoing, efficient and honest. Could not ask for more- I appreciate his advice which was given in my best interest!

Louis Green

17:06 11 Oct 24

every time I call them, they are available, efficient, and fair. Would 100% recommend.

Alan Feinberg

16:21 11 Oct 24

Josh Darland

15:58 10 Oct 24

John the plumber just did a very good job fixing a pipe I broke trying to replace a tub spout. Vince did a great job opening the wall and repairing the pipe while making sure everything was shipshape before leaving. This is the second job they've done for me and I would gladly call them for a third should I need it.

Beate Viglione

14:15 10 Oct 24

Outstanding service. Professional, knowledgeable, respectful and clean! Highly recommend!

Sandra Anderson

14:50 09 Oct 24

Excellent job! Definitely will recommend and will be using them again again for all my plumbing needs.

Kara Stachel

21:21 08 Oct 24

Carl and Rich were great! On time, polite, courteous. They insisted on putting booties on over their shoes, even though I told them it was not necessary as my floors are being cleaned later this week. They replaced my hot water heater the same day that I asked for a quote, which was not expected at all. Overall, just a great experience. Thank you both! Highly recommend!

Reggie Williams

11:14 08 Oct 24

Service was great!

Mike Cohen

15:33 04 Oct 24

Great service guys showed up on time and took care of business. Highly recommend.

Gonzalez Anju

14:26 04 Oct 24

This company always come through for any emergencies we have as well as other installs. Very good customer service and great communication. I had River onsite a few days ago and could not be happier.

C.k Hall

19:23 03 Oct 24

P Pieropan

15:15 02 Oct 24

The technicians Pablo and Mike were professional, knowledgeable and efficient. They solved the problem with my tankless water heater and offered options and estimates for its replacement and the need for filtration. I was extremely satisfied with the timely and expert service I received. I highly recommend John the Plumber.

Alice Hall

21:44 01 Oct 24

Lisa Rowe

02:44 01 Oct 24

The company has wonderful communication to advise of arrival times for appointment, which I appreciate because of my busy schedule. The service team is very good about explaining what they are doing, the process and why. They are also conscientious about follow ups after the work is completed.

Paige Pavlik

20:07 30 Sep 24

Tom Ruggeri

19:06 30 Sep 24

Daniela Chea

18:37 30 Sep 24

Gary and Marquise were extremely polite and left everything clean. Did an amazing job for a very fair price. We are extremely happy and will call them again for any future jobs!

Frank Wannop

17:05 30 Sep 24

Great job. Showed up on time, friendly, knowledgeable

jeffrey berry

14:47 30 Sep 24

Chad the technician that did the work was first rate. Courteous, knowledgeable, and a hard worker. I would recommend him to anyone.

thin mint

20:05 29 Sep 24

Best team of people ever. HIGHLY Recommended!

Daniel Marmol

01:27 29 Sep 24

Excellent work and very professional

Ronald Jackson

23:21 28 Sep 24

Friendly, considerate, fast and helpful. I would recommend his services!

Lynn Shumway

20:48 27 Sep 24

River was excellent. He explained everything and was finished in no time

Aiden Bush

16:17 27 Sep 24

John The Plumber and all their representatives are so professional and responsive every time we have called them with our plumbing issues ( which always happen when you least expect it).… from Hot Water Heater replacement to clogged house drains. This company is so reassuring and very quick to respond. I am happy to recommend them.

Ann Herrera

11:29 27 Sep 24

Polite,well mannered,yet so far incomplete...will return.

Ben Janssen

20:13 26 Sep 24

Excellent installation of TOTO Neorest smart toilet. Great job by Pablo and Miguel.

Deborah Regen

15:12 25 Sep 24

The technicians arrived on time and kept me apprised of unexpected delays that were caused by issues out of their control. To their credit, they stayed beyond their assigned time because they wanted to ensure that the installation of new pipes, valves, and the water heater was done correctly and would pass code inspection. Plus, they cleaned up after themselves!

Deb Z

10:57 25 Sep 24

Superior support. Quickly responded and replaced my hot water tank. Very professional.

Renata S

21:59 24 Sep 24

I called John The Plumber yesterday because my toilet wasn't flushing properly. From the original phone call to their technicians' visit today, and a post-service call, a great customer experience! Carl and Jeff were awesome! They took their time to explain to me what they were going to do, and got the job done in no time! They were respectful of my place and made sure to clean it afterwards. Thank you for a great service!

Alexandra

20:17 24 Sep 24

Vince a very good Representative of John the Plumber . His knowledge , professionalism and kindness is outstanding ! Thank you

Paula Aedo

19:03 24 Sep 24

Shane and Lee came out and put my new water heater in. I could not be more happier! What a pleasant experience!I am a happy lady right now!Very friendly young men they know they’re doing!!!Thank you, thank you, thank you!

LJTII

22:22 23 Sep 24

Great Job by Gary & Marquise! They came by first thing after a frantic call the night before for a leaking 30 gal water heater & main water valve leak. Catastrophe averted - the heater was split down the back and ready to blow. They were fast, efficient and cleaned up after. Granted it wasn't super cheap but the work was solid. Had a hiccup but Shane Evans was super duper friendly. Everything wrapped. All good.

Rich Clenney

19:01 23 Sep 24

Shane was very helpful and friendly.

Liz Fineberg

10:58 21 Sep 24

Vince is so pleasant and very professional

Eve Berg

10:24 21 Sep 24

Professional, personable. Did a good job, efficient. Understood my situation.

K H

21:04 20 Sep 24

Joseph Berg, the technician, was pleasant and professional. He arrived on time, took his time addressing the several issues within my home, explained exactly what each issue would entail, and quited a fair and honest price for the work that needs to be done. I hired the company on the spot. Thank you Joseph and "John the Plumber." Would highly recommend.

Tirso San Jose

20:19 20 Sep 24

Chris Brown

00:12 20 Sep 24

Highly recommend these guys. I received a notice from The cuty that I had to have a backflow valve installed. They took care of everything from permitting to installation closing permits.

casey demont

20:23 19 Sep 24

Dude was super nice and very transparent about everything that needed to be done

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