Coconut Creek, FL

Upon arrival customer informed me that she was attempting to remove her RO faucet as she does not want it anymore due to non usage. RO faucet was connected to the filter system and supplied through a 3/8 dual stop. Customer does not have a working ice line because their fridge/freezer does not contain one. After removing the filter system and releasing the faucet head, asked customer if they were going to cap the hole. Customer said she is already planning on capping the hole herself. After removing faucet and system, I made sure the stop had no leaks. Also, after identifying the main shutoff valve for the unit, I advidpsed customer that it was in a terrible position and was unable to be turned in case of emergency due to poorly placed shelving. I explained to customer the risks of the gate valve and recommended that she change it. Customer advised me that they currently do not have the extended budget for plumbing upgrades at this moment and I offered to send an estimate to review

Upon arrival to the location, I met with homeowner Sharon who was by the door and she showed me inside. She began by explaining she has two toilets who both have the same issues more or less. There’s only two bathrooms, so that’s all the toilets in the home. She mentioned the one in the guest bathroom, doesn’t flush and she has to open the lid and adjust the handle periodically. The master bathroom toilet continuously run and she also has to manually stop it. She also tried shutting the emergency shut off valves off and they’re not holding, I recommend changing those out as well. Furthermore, I asked to see the water heater which is under 10 years old, and her main valve which she doesn’t have. She lives in a townhome which is on a common line, she doesn’t know about a main valve indoor and I did not see one by the water heater. I advised her that we will need to schedule a shut off the day we do the work. In addition, I got her some options based off what we discussed and she initiall

Upon arrival customer informed me that he is replacing his washer and dryer and he has the company coming to do the install. He states that the company was not able to unthread the hot line washing machine supply and said that he needed to replace it or they can’t do the install. I built and estimate for the replacement of the washing machine supply valves but the customer said it was too expensive for him. He said he received a quote for $200 to replace both. Customer asked me if there was a way I could just unthread the supply hose and charge him. I advised him I would have to charge a minimum service fee if $225 for work provided. Customer agreed. Customer mentioned that he does General Contracting work. Was not interested in any additional plumbing assistance. Customer just wanted the problem resolved. I unthreaded the hot line carefully to not snap the line. I used wire brush to clean threads for customer. I did advise customer that we highly recommend changing the Bibb however we

Emergency Dispatch: Upon arrival, customer showed their bathroom and garage full of water. There was also about 1” of water in the nook space under the stairs in the garage. I advised customer I would need to perform a leak detection diagnostic to find the source of the water. After diagnostic, I determined that the leak was caused by a stoppage in the main line. When the customer ran any fixtures in the house the waste water was backing up over the flange in the guest bathroom. The water then seeped into 5e wall and spread to the garage and nook area. I advised customer I would need to remove his toilet and snake the line from the toilet. Once toilet was removed, I used 5 k60 reels to clear the stoppage. After reseating toilet, I ran Multiple tests to make sure there were no leaks. Customer satisfied. No peaks

Customer called stating there was a leak in connections that we did from previous job. When we arrived we saw it was coming from a custom faucet the customer himself assembled while we were performing work.it was tightened and tested again for leaks and none were detected.

Customer called asking for Rene to send plumber on behalf of John the plumber to install two new emergency shutoff valves under bath sink.when we arrived we evaluated scope of work and proceeded with providing estimate for valves as well as a faucet that was owner supplied on site. Provided half price on faucet install instead of full owner supplied faucet install price to help customer. After completion we tested for leaks and none were found.job has been completed and paid in full. This option includes the following Two new emergency shutoff valves under bath sink.

Upon arrival I was shown to a running toilet. The toilet emergency shutoff valve was seized so I couldn’t shut it down there and the main valve is a gate valve. An estimate to replace the old gate and heater valve, toilet emergency shutoff valve and a minor rebuild was agreed on and a deposit of $650 was put down towards the work. Were going to get the shutdown scheduled and will be back to perform the work once the date is scheduled

Customer needed estimate for various parts of a bathroom remodel. Customer will be providing his own demo for in the entire bathroom. Customer will be providing his own ceramic shower pan standard size. I provided estimate for the installation and permitting of new ceramic shower pan. I advised customer that John the plumber will warranty the labor and installation of the shower pan, but we cannot warranty. The customer supplied shower panel itself. Customer also wanted an estimate to change his tub/shower valve assembly to a shower valve of his choosing I gave him an estimate for a customer supplied shower valve installation. Customer also wanted a separate estimate to move his hot and cold water supply along with his drain For his vanity over to be center. New vanity will be installed by customer but plumbing needs to be moved to be centered to new vanity vanity lines will be done with no permit.

Upon arrival customer had a leak within pvc tubular trap, we changed gasket from disposal to trap and also changed connecting trap to waste arm. Tested 5 times, operational as it should. Thank you for calling John The Plumber -Shane

Upon arrival I was shown to the bathroom where the customer wanted the showerhead replaced with a customer supplied one. The estimate was signed and after the work was completed I checked my connections for leaks and none were present and the showerhead is functioning as it should

Upon arrival customer had to have 3/4 garbage disposal, kitchen faucet, tubular p trap and emergency stops installed. After installing materials we tested for leaks and everything is operating as it should. Thank you for calling John The Plumber -Shane

Customer call John the plumber out today because he has an issue with his kitchen faucet being loose, and both of his toilets in the apartment are extremely loose. While doing a brief inspection, technician saw that the plate that holds the faucet underneath the sink has no bolts and the faucet would have to be replaced. And as far as the two toilets are concerned, technician believes that the flange on both toilets are broken I need to be replaced. Technician will provide the customer with a few options to resolve the issues today.

Upon arrival to the home, I met with homeowner Sandra who showed me inside. She began by stating that her dishwasher began to back up and then her garbage disposal stopped working and began to back up on that side of the sink. There’s a double sink and each sink has its own independent waste arms. There is no issues with the other sink this entire time. She’s been at the home a little over a year, the water heater was changed a few years ago, and there’s a ball valve at the main. I told Sandra what her options were, she asked for some numbers. I got back and she mentioned she’s going to talk with her husband who was at work. They thought it was a little expensive, as they have been spending a lot around the home, the last owner apparently left them with tons of issues. Furthermore, Sandra is leaning on owner supplied, or getting the disposal with us but they want some time to figure it out. I told her I’ll give her a one time deal if she decides to move forward with us supplying and i

Job details: Technician replaced the fill valve and flush tower in the master bathroom and guest bathroom. Water was restored to the home, and both toilets are operational and no longer running. One year warranty

Upon arrival customer showed us to the toilet we installed and was concerned about the toilet not being completely caulked in the back. Customer requested the toilet to be completely sealed and also fixed some of the caulk in the back to be smoother. Customer approved of the results.

Upon arrival customer informed me that they have a leak in their meter box and the water is shut down. After diagnostic, I determined that there was a broken fitting in the ground in the meter box. I advised customer we would need to dig the pipe up in the box and replace a couple of fittings. I sent customer an estimate for complete mainline repair and a separate estimate just for the leak and fittings alone. Customer opted to go with just the repair In the box. I cut three pressure fitting out and replaced them with 1” pressure fittings. Tested for leak after turning water back on. No leaks. Customer satisfied. **All work performed is warranties up to 1 year for both labor and parts**

Upon arrival I was shown to a smart heater showing the upper element was having an issue. The heater was over 9 years old so I couldn’t diagnose it. I explained why and also the different water heater options we had. Estimates has been sent to the customer and we’re awaiting their decision

Upon arrival, customer requested a kitchen sink disconnect to accommodate work by Entrusted. We removed all four emergency shut-off valves beneath the sink and disconnected the tubular drainage. Water lines were securely capped using ½" pro press caps. Due to the presence of an outdated gate valve at the main shut-off, we had the customer turn off the water prior to starting. We recommended upgrading to a modern quarter-turn ball valve and provided an estimate for the replacement. After completion, the customer restored water service—no leaks were detected. Thank you for calling John The Plumber -Shane

Upon arrival I greeted the customer and explained what I’ll be doing. After inspection, the recommendation I had was to replace four emergency shutoff valves one on the guest bathroom toilet and the three in the master bathroom on the toilet and faucet. Estimate has been sent to the customer

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Customer called regarding a leak, when we arrived we noticed it was literally under little papered section just under the main valve.provided estimate for leak search to expose everything and we found it was the pvc 90 split open. Also provided estimate for ball valve install since customer had old gate valve , at this time job has been completed, tested for leaks and none were found. This option includes the following New main valve replacement Leak search for up to 1.5 hrs includes isolating leak once found. Note: if leak is not found within that timeframe, an additional cost per hr will be provided until found Does not include repair Drywall,pavers nor concrete patching not included

Upon arrival customer had a membership visit. We went through checklist and gave recommendations for emergency stops as well as updating faucets. Customer plans on updated both bathrooms so we suggested entrusted for remodel. We flushed water heater and made sure heater was up to temp before leaving. We did also increase temp to water heater to 125. Thank you for calling John The Plumber -Shane

Upon arrival, tenant showed me bathroom that maintenance told her I had a leak occurring upon inspecting toilet found toilet is losing water in tank and needs to have a full rebuild Also, all emergency shut off valves in unit are old and do not turn off including main emergency valve for all water in unit Water heater is from 1996 and needs to be replaced Gave estimate to tenant for all repair repairs that need to be done in unit Tenant will give estimate to landlord landlord will reach out to us to let us know what repairs he would like to start out with Also, landlord has a contract with pride, plumbing, and landlord has told me that pride has messed up in the past doing repairs

Upon entry, customer wanted estimates in both of her bathrooms, starting in the kitchen, new supply lines, P-trap and customer supplied faucet. From there we went to bathrooms. Customer is getting a custom vanity put in. She wanted estimates for new faucet, new supply lines and new toilet and master bath. She wanted to convert the his and her vanity to a single bowl and install customer supplied toilets. estimates were provided.

Upon arrival, we proceeded with the scheduled replacement of one toilet and one angle stop per a prior estimate. We installed a brand-new Premier two-piece toilet; however, the new unit did not fit under the shelving extending from the vanity. At the customer's request, we carefully modified a small section of the shelving to accommodate the toilet. Once the adjustment was made, we successfully set and caulked the toilet. During the removal of the old unit, a few small tiles became dislodged. Per the customer's instructions, we secured them back in place with caulk, ensuring they were fully covered by the new toilet. Additionally, we replaced the angle stop and installed a new supply line. After completing the installation, we thoroughly checked for leaks and confirmed that all connections were secure. The toilet was properly set, and the job was completed to the customer's satisfaction.