Coconut Creek, FL

Upon arrival, customer showed me shower valve that handle fell off before I arrived. Homeowner already repaired shower valve handle by figuring out. It was a thread on shower valve handle at this time. There are no other problems in home.

Upon arrival customer just bought unit and wanted to update plumbing. We did a whole home walk through of plumbing to find all emergency stops in unit will have to be updated to a 1/4 turn shut off minus the master bathroom. The kitchen faucet will need to be updated as well as secondary bath faucet. Customer will provide both faucets for us to then install. Tubular drain to kitchen sink is old style glue in trap that will have to be updated to a quick connect ptrap in order to snake drain in future. Both main water shut off and water heater supply valve will be updated as well as having a taco auto shut off valve installed. Water heater is 6 years old and out of manufacture warranty so the taco auto shut off will be a good choice to keep an eye on heater. Thank you for calling John The Plumber and we will hear from you soon about scheduling. -Shane

Upon arrival, customer informed me that his kitchen sink was backing up. I advised customer I have to perform a diagnostic which would include removing the P-trap and isolating the garbage disposal to make sure it was draining properly. After diagnostic, I immediately determined that the garbage disposal was the cause of the actual clog. Not only was the garbage disposal, not draining, but it was also seized, and the motor was burnt out. I explained to the customer that if the garbage disposal is not working properly and not chopping food. It will get clogged. I wrote a proposal for the replacement of a garbage disposal for the customer. Customer agreed, and I began the installation. New garbage disposal is a premium insinkerator. After installation, I tested multiple times for leaks. No leaks. Customer satisfied.

Installed 40 gallon heater new pan and hardware with switch . Noticed water still on floor by a/c unit customer will contact jtp if moisture still resides on floor. See estimate for leak detection

Water Heater Replacement Summary: The customer contacted us requesting an estimate to replace their existing water heater. Upon arrival, we inspected an aging AO Smith electric unit that was visibly deteriorated, showing significant signs of corrosion, wear, and overall inefficiency. Based on its condition and age, we recommended a full replacement to restore reliable hot water service to the home. After evaluating the plumbing configuration, installation space, and electrical setup, we provided a detailed estimate to install a new 40-gallon Rheem tall electric water heater (3500-watt). The estimate also included obtaining the required permit and upgrading the existing electrical disconnect switch to a code-compliant model to meet current safety standards. During inspection of the electrical panel, we also noted that the breaker supplying power to the water heater must be rated between 20 to 25 amps in order to meet code and pass final inspection. If adjustments are needed to the bre

This estimate is to provide and replace the existing half-inch gate valve hose bib. The current hose bib is loose inside the wall and is leaking out of the backside of the solder joint. If for any reason that the plumber has to remove the exterior stucco and block to repair the pipe inside, the wall and additional estimate will be written up. John the plumber offers a one-year parts and labor hasslefree warranty at know extra cost to customer As per video and pictures taken, everything is properly installed and is operational with no leaks. I also verified behind the refrigerator with the moisture meter to ensure no water came inside the house. Customer verified everything is in proper working condition.

Upon arrival, customer informed me that the shower valve that was recently installed by me was not getting hot. After diagnostic, I determine that the valve temperature dial needed to be repositioned to allow more hot water yield. I removed the valve trim and repositioned the cartridge dial to allow more hot water. After completion, I tested water to make sure it was getting hot to the customers liking and customer was present to approve of a satisfactory temperature.

Upon arrival customer had two drain assemblies that needed to be updated to a tubular drain setup, basket strainer install, and a tub spout installed. After all work was performed we tested for proper functionally. Estimates provided for future updates Thank you for calling John The Plumber -Shane

Upon arrival customer showed us to the master bathroom where they proceeded to tell me they accidentally dropped a small strainer into the toilet where it is now lodged and toilet won’t flush. We presented them with an estimate to pull the toilet to extract the item but the customer declined. They have a plumber they know that will do it. Customer said they will call us back if they cannot get ahold of them. We left a card for contact.

Upon arrival, customer informed me that the tile guy she had to come in and close the wall over the valve made a mistake. The tile guy closed most of the valve in the wall, so I needed to chip open about a 1 inch additional diameter so I can screw The trim plate into the valve. After opening the wall to secure the trim plate I assembled the Delta trim and installed the tub spout. I caulked in all fixtures and ran multiple test to make sure there were no leaks. I also tested the pressure in the entire house Because the customer had previous issues with her meter in the city. Pressure seemed to be normal. I advised customer that the only charge would be for the trim installation which we did not charge her for before because we did not complete the work. Customer was very satisfied.

Upon arrival, customer informed me that her tile guy said that our valve was too far out of the wall for him to put tile after assessment. I informed customer that the valve was not too far out of the wall and what he needed to do was removed the plastic valve guard. I advised customer that the tile guy should use the valve guard as a guide to make his cuts. I am from customer that he would need to leave that diameter open for access to the valve. Customer understands that the face plate will cover the hole because it is a larger diameter. This was not a recall!

Upon arrival to the location, I met with charlotte and her son who showed us the purchased toilets in the garage. I noticed the toilet she wanted in the guest bathroom was probably not going to fit due to the banjo vanity. I measured and it was too big. She mentioned she’ll go grab another while we do the master bathroom toilet. Moreover, both valves were working fine, we removed the toilet and installed new toilet. We flushed numerous times to assure no leaking before applying caulking. Shortly after, charlottes son arrived with the new toilet. We had the other one out, so we got the new one in place and checked for leaks. No leaks were found, so we caulked around base and all is well at the moment. Before we left, charlotte mentioned about remodeling the bathroom and getting a shower instead of the tub. I already got her schedule with entrusted for tomorrow, but I have her estimates for the plumbing portion. Will follow up next week.

Homeowner met with us to request water heater quote. Wanted quote to reflect him removing the water from the heater and electrical. Also wanted to make himself responsible for haul away or disposal of heater. Priced without permit per homeowner

Upon arrival to the location, I met with homeowner charlotte who showed came out the home and took me around the side to the back, where she had the hose bib leaking. The hose bib was leaking in the wall, she was aware it would need to be partially opened to gain access, I told her I will patch it back afterwards. She mentioned it’s been leaking for some time, not sure how long. Charlotte also stated she purchased two toilets and wants us to install it, she stated Lowe’s will deliver it by Saturday. Moreover, i got her some options based off what we discussed and she decided to just get the hose bib out back repaired with the toilet installation. Furthermore, i got what was needed, after opening the wall, i spotted the pin hole leak and shut the water off to make the repair. I then turned the water back on after I made the repair to make sure the repair was not leaking. After confirming no leaks, I then patched the wall back and called charlotte to show her the work. Charlotte wanted t

We arrived at the property and met onsite contact who explained that the city had noted a small leak at the water meter. Upon arrival, we performed a pressure test on the home’s water system by installing a pressure gauge and monitoring for any signs of pressure loss. Our findings confirmed that there is no leak under the home. However, we did observe a very slow pressure drop when isolating the section of pipe between the water meter and the main shutoff valve outside the home. This suggests a very minor leak somewhere along that section of the line. There are no signs of active water surfacing, and the water pressure inside the home is not being affected at this time. If there are any questions or if further steps are desired, we are available to assist Price to put gauge on home to confirm there is a leak.

Upon arrival, the customer was concerned about scratching noises coming from the water heater. We suggested flushing the heater, as the noise could be due to sediment buildup and the harshness of the water. We proceeded to flush the water heater to help clear out any debris or sediment that may have collected in the tank. We advised the customer to keep an eye out for any unusual noises or issues following the flush.

Upon arrival customer informed me that her guest bathroom shower does not have any cold water. She said you have to turn the handle to the left all the way to get water. And it’s scorching hot. I recommended that customer replace her shower/tub valve. Customer said she hasn’t turned the shower on in over 10 years. They were previously using the tub to store stuff. I created an estimate to replace shower tub valve with new Moen supplied by John the Plumber. Customer said that was a lot of money. I explained to customer the warranty on both parts and labor. I also provided customer with and alternative if she wanted to save some money. I advised customer to go get her own valve and we can do the install. This allows her to cut cost on valve. Customer agreed and wanted me to get it done today. I advised customer that I would take a lunch and come right back. During the new valve install, I informed customer that John the plumber is not responsible for any drywall or tile repairs. This w

Recall Install new outlet under kitchen sink for garage disposal

Arrived to customers house to do a full home walk through. Customer had told us they were having no issues at this time but allowed us to walk around. No issues were found all fixtures work and main drainage line is still clear.

Upon arrival customer informed me that she had a small leak from her main valve. After diagnostic,I determined that the main gate valve needed to be replaced. Customer had gate valves for both the main feed and the water heater feed. Water heater was from 2003 and has water rust spots in various locations. I advised customer that it is highly recommended that she change her heater because it is 20 years old and showing manu signs of imminent failure. I advised customer of how much it would be to replace her heater and valves and she was transparent by letting me know she did not have the budget for that. Also, I advised customer er that I would need to shut the building down to replace the main valve and she did not want to go through that. I told her that the only way for me to stop the leak, without replacing it would be en then packing nut however, this would be a temporary fix only. I advised customer that ultimately, John the plumber does not recommend this as a permanent fix, ra

Cap off kitchen hot and cold water lines and cap off drain line

Upon arrival, the customer showed us the backup in the kitchen sink and provided a new garbage disposal for installation. We replaced both emergency stops under the kitchen sink and installed the customer-supplied garbage disposal. We also snaked through the waste arm to address the backup in the sink. After completing the work, we filled both sides of the sink and dumped the water to test the drainage. Everything drained quickly with no signs of backup, and there were no leaks observed. There is a 1-year warranty on the angle stops. There is no warranty on the garbage disposal or the snaking. The customer is having an electrician come out to complete the electrical connection, as the garbage disposal they purchased has an EZ Connect setup.

Upon arrival customer showed us that the cartridge was backwards. We flipped the cartridge to the shower and now it’s correct. We had the customer test it and he approves.

Upon arrival, the customer showed us the issues with the Moen cartridge, a slow-filling toilet, and the shower trim. We replaced the Moen cartridge and performed a minor rebuild in the master toilet. We checked for leaks and confirmed everything was functioning properly. There was no warranty on the cartridge, as it was not supplied by us. We also replaced the trim on the shower. Additionally, we provided estimates for the replacement of the main valve to the unit and for multiple angle stops.

Upon arrival called customer to notify I was on site. Customer explained to me Back Flow was in back of building upon inspection called Back Flow depot. Back Flow told me that was a complete reinstalled with a new backflow due to Back Flow, having a high lead content, will send invoice and estimate to customer. Customer will call me back if approved by landlord.