Coconut Creek, FL

Left side double bowl kitchen sink backed up. Removed trap on disposal left side of double bowl kitchen sink. Remove debris from trap and reassemble trap. Tested good.

Upon arrival customer had a scheduled appointment to remove and replace water heater. Unfortunately when we arrived we notice there was no permit charge on invoice so we had to add this to over all price. After heater was installed we tested for proper functionality and it is working as it should. Thank you for calling John The plumber -Shane

Customer contacted John the Plumber because she has polybutylene waterlines throughout the home and she needs them replaced. Customer recently purchased the home and upon inspection, the inspector told her that she would have no issues with the polybutylene pipes and unfortunately, a month after closing, her insurance company dropped her and told her she needs to have them replaced. Technician will write up an estimate for a whole home re-pipe. Customer would like to get this work done before the beginning of October.

Upon arrival the homeowner told me that the dishwasher had leaked out water onto the kitchen floor while they weren’t using it. I ran the dishwasher and didn’t see anything leaking from the dishwasher. I did see that the existing hose had a small leak close to the zip tie underneath the sink. After replacing the hose I ran the rinse cycle on the dishwasher and saw no signs of any leaks. After running the dishwasher and it drained there was no standing water in the bottom of the dishwasher.

Upon arrival for the recall, customer informed me that there was a leak from the heater that was getting into her carpet and it was a pretty substantial leak. As soon as I received the call, I was dispatched to her house to try and solve the problem. When I arrived, I noticed that The three-quarter ball valve and the 90 had a pinhole leak that was leaking under pressure pretty substantially. The leak went down and overflowed the pan, which also got into the carpet. After draining the heater down and removing it by unswayed the fittings and re-solder the entire system. I waited for an hour while the heater was under pressure and I turned down the temperature 5° there were no leaks and Entrusted was contacted.

Customer requested an increase in the water heater temperature after recent replacement. Adjusted thermostat to desired setting. Investigated complaint regarding a slow-flushing toilet. Found toilet and emergency shut-off valve to be aged and in poor condition. Recommended replacement of both. Replaced existing toilet with new unit. Replaced emergency shut-off valve for the toilet. Tested all work for proper function and checked for leaks — all systems operating as expected.

Estimate includes the proper draining and removal of current old hot water heater. New heater will be a Rheem 28 gal. Installation will include a new heater pan and all new piping with premium brand Wolverine Brass flex lines. Installation will also include new 1/4 turn ball valves for both main and heater shutoffs. John the plumber warranties parts and labor for up to 6 years. Heater will be brought up to code with switch.

Opened dry wall in living room to expose master bathroom deck mount faucet. Removed faucet supplied and installed h&c stops and brushed nickel Roman tub deck mount faucet. Tested all work good.

Roman Tub Faucet Replacement The customer currently has a brushed nickel Roman tub deck-mount faucet with loose handles. We are scheduled to return tomorrow to remove the existing fixture and supply and install a new brushed nickel Roman tub faucet. We will contact the customer when we are en route to the property.

Upon arrival, the homeowner had a newly delivered refrigerator that required connection to the existing water supply line, including the installation of a dedicated shut-off valve. Upon inspection of the plumbing under the kitchen sink, it was noted that the existing angle stops were aged and in poor condition. I recommended replacement to ensure proper function and to mitigate potential future leaks. Additionally, an inspection of the existing water heater revealed that it was outdated and in need of replacement to comply with current insurance requirements. After presenting the homeowner with a detailed estimate, she approved the proposed scope of work. The following services were completed: -Installation of a new shut-off valve for refrigerator water line -Replacement of three old emergency (angle) stops under the kitchen sink -Removal and disposal of existing water heater -Installation and wiring of a new water heater per code After installation, the main water supply was re

Customer had stoppage in half bathroom toilet by laundry room ran 75 feet of cable down bathroom stack to clear the stoppage . Flushed toilet several times times to assure stoppage was clear . No warranty on stoppages

Installed water heater with new pan and ball valve. Pressurized and tested for leaks and proper temperature.

Upon arrival the homeowner showed me the mop sink in the laundry room that was leaking from the hot side supply line that connected to the faucet. The homeowner had a new faucet. After evaluating everything I found that there were no emergency stops for the hot and cold side water supply lines. Also the p-trap going to the wall was old copper. I provided an estimate to replace everything for the mop sink. The homeowner agreed to move forward with the estimate. After replacing everything and installing the new faucet I turned the water back on to test for leaks. There are no leaks and everything is functioning properly.

Right side double vanity sink pop up assembly stuck shut. Popped up plunger and cleaned. Tested work found working properly.

Price does not include haul away, permit, or draining of heater. Price includes install of heater, install of pan for water heater, 6 year warranty parts and labor. Installed a tested heater 8/29, no leaks were observed. Also replaced heater valve and installed new expansion tank 80psi.

Customer supplied a faucet for installation. Installed the customer-provided faucet and thoroughly checked all connections for proper function and leaks—no issues found. Customer also inquired about a replacement water heater. Provided an estimate for the new water heater, which includes the Summer 15 discount. This promotional discount is valid through the end of the month.

Upon arrival the homeowner showed e the leaking one inch gate valve. I provided an estimate to replace it with a new quarter turn ball valve, along with a new quarter turn hose bib. I also installed a new vacuum breaker as well. After turning the water back on I checked for leaks. There were no leaks, and everything is working fine. The homeowner is aware of the condition of the water heater, and will call us when he is ready to replace it.

Customer called regarding a stoppage in the upstairs guest bathroom. Upon arrival, I was informed that paper towels had been flushed and caused the blockage. I provided an estimate to use a toilet auger to clear the isolated stoppage, which was approved. The stoppage was successfully cleared, and a large wad of paper towels was removed. The toilet is now flushing normally. During the visit, I also observed that the main emergency water shut-off was an old-style gate valve that was missing a handle, making it inoperable in the event of an emergency. I provided an estimate to replace the gate valve with a new, more reliable ball valve, which was also approved. The replacement was completed and tested. All work was performed successfully with no leaks or issues.

Upon arrival, customer stated that she just moved into the house and she was not getting any water from the kitchen faucet. I advised customer that I would do a brief diagnostic to find out what was causing the faucet to not get any water. Almost immediately I noticed that the faucet was routed through a touch sensor box which was battery operated with six AA batteries. The faucet was blinking red indicating that the box was bad and I asked the customer if she was interested in getting a new faucet or a touch mechanism from Delta. Customer said she doesn’t use it that much and she probably will never use the touch sensor option and I asked if she would like to bypass the touch sensor. Customer said it would be OK so I bypassed the touch sensor box and hook the sink up directly to the supply. Faucet was working perfectly after doing so customer stated that’s all she needed due to the information that the insurance company gave her. I also took a look at some of the other fixtures in the

Upon arrival I was shown the Koehler power assist flush toilet in the men’s restroom that wasn’t properly providing a power flush. I was able to troubleshoot the toilet and adjust a rubber seal that would be a temporary fix. The toilet is providing a better quality flush now. I will be emailing an estimate to replace the power assist flush tank, and install new internal components for a more consistent flush.

Upon arrival, customer had the toilet she purchased ready for install. Customer previously deposited $250 for a customer supply toilet install. The moment we arrived, we begin draining the old toilet down in preparation for removal. Disconnected the water supply and remove the flange bolts. Once the toilet was pulled, we made sure that the waxing was clean and all caulking and remnants work were clear. I then tested the flange to make sure it was not cracked or moving before I secured the new toilet. Also check the 3 inch closet flange drain to make sure that there was no stoppages or anything down the drain. Once we set the new toilet, we made sure That the wax ring was not compromised and then tighten the flange bolts to secure the toilet. After testing the toilet multiple times to make sure it was holding water and flushing properly within, caulk the toilet and secured it to the floor. Customer was very satisfied and paid the rest of the balance.

In hall bathroom old style moen tub and shower valve trim broken. Customer has new delta valve and trim for install. Customer shut water off at main gate valve in master bedroom closet. Removed old valve and installed customer’s supplied delta tub and shower valve in brushed nickel. Tested working properly.

Upon arrival, customer informed me that her guest bathroom toilet was leaking from the tank. After brief diagnostic and some research, I realized that John the plumber did a minor rebuild on the tank about a year ago. I told customer that the compromise in her tank is from the tank to bowl bolts. I recommended to the customer that she replaced the toilet because she has done repairs on this toilet before and the toilet is 25 years old. I gave the customer some options on the toilets that John the plumber has available, but the customer requested to buy her own toilet and asked how much we would charge to put it in. I advised customer that we would need to install new waxing and flange bolts with her toilet. I did make customer aware that if I pull the toilet and the flange is cracked, I would need to create a new estimate to replace the flange. Customer bought an American standard. Customer stated she will contact the office when she receives the toilet which is scheduled to be deliver

At this time, no estimate was submitted. I need a gray box for me and Don to come back out and assess the job site prior to submitting estimate.

Upon arrival the homeowner had 3 lavatory drains that had accordion p-traps that the inspector failed. I replaced them with new 1 1/2 tubular p-traps. I had to cut a small section on the hallway cabinet with the homeowners approval to make the new p-trap fit. After everything was done I filled the sinks and tested for leaks. Everything is draining good with no leaks.