Coral Springs, FL

Upon arrival customer had a clogged toilet. We used a toilet auger to relieve blockage and when we pulled cable back we pulled out a feminine product. We told customer to dispose these in trash can. Thank you for calling John The Plumber -Shane

We met with the homeowner, Lisa, who reported a hammering or knocking noise coming from the attic area. We entered the attic and inspected all visible plumbing lines. Our previous work was found to be strapped properly and showed no signs of loose or unsupported piping. However, as a precautionary measure, we installed additional pipe straps to ensure maximum stability and to rule out any movement. After strapping the lines, the hammering noise continued. We traced the sound and determined that it was most likely coming from the shower valve located in the hall bathroom. Based on the symptoms, we believe the cartridge inside the valve and the integral stops may be failing and contributing to the noise issue. Additionally, we inspected the master shower valve and confirmed that it is also in need of internal repairs. However, parts for that valve are currently unavailable. We advised Lisa that a separate quote will be provided for the master valve once compatible components are locate

We met with the homeowner today, who explained they are working with Entrusted and need a quote for replacing the existing shower pan on the second floor under permit. The current setup is a shower, but it is clearly configured from a previous tub installation. To bring the space up to code and complete the proper shower pan installation, the following work will be required: • The existing drain is offset, consistent with an old tub setup. We will move the drain to center only if the subfloor is wood. • If the subfloor is concrete, the drain will remain in place to avoid triggering a structural permit. • We may need to open the ceiling below to access and modify the drain line. • The existing drain line may also need to be upsized to 2” if the inspector requires it. • The shower valve is currently lower than standard shower height. We are quoting two options: • Leave the valve at its current height. • Raise the valve to standard shower height. We will send a separate detaile

Summary of Visit: We met with the homeowner, who reported a sewer-like odor in the home. Upon inspection, we did not detect a sewer smell but did notice a musty or mold-like odor. Findings: • No visible signs of active leaks were observed during our inspection. • The odor does not appear to be sewage-related, but rather moldy in nature. Recommendations & Next Steps: • We presented the homeowner with options for a full leak search in case the issue is plumbing-related. • The homeowner has chosen to wait for Entrusted to perform their own evaluation before moving forward with any plumbing leak search. • As an immediate measure, the homeowner plans to purchase an overflow brush to clean out the lavatory and tub overflows, which may help reduce odors. Status: We will remain available and the homeowner will keep us updated after Entrusted completes their visit. No additional recommendations at this time.

Service Description: We met with the homeowner today, who explained that her water heater has been leaking for some time and she is looking to have it replaced. We provided her with a quote to replace the water heater at a discounted rate, including the required permit for the work. Additional Notes: The homeowner mentioned that she is currently obtaining quotes from other companies. We informed her that we are willing to price match any competitor’s quote, provided that their offer includes the same scope of work, permits, and quality of materials as our proposal. She stated she will reach back out to us after reviewing her options. Recommendations: No further recommendations at this time. Awaiting response from the homeowner regarding approval

Customer had pin hole leak off copper pipe in attic. Cut out section of pipe with hole and replaced. After repair performed a pressure test to assure no leaks . Pressure did hold no leaks present after repair .

The guardhouse is looking to get an estimate on adding a meter at both east and west guard houses for irrigation. The city provided guidelines on the work they wanted done before they install the meters. I will get with Darin to go over work description and provide an estimate for customer. See work description in pics

Upon arrival customer had a ToTo toilet that he purchased for install. Toto was a one piece short. We removed old toilet and replaced wax ring and flange bolts. Caulked new toilet. Customer also wanted us to replace the wax ring and seal on his guest bathrooms toilet. We had to pull toilet and lift flange slightly. New flange bolts and wax ring were applied. Toilet was recaulked. Equipment checked and everything working properly.

This option includes the following

Scope of Work: We propose a complete repipe of the home’s hot and cold water systems using Uponor PEX piping. The work will include the following: Main Water Supply Line: • Install a new 1” cold water line from the main shut-off valve. • Run the line through the exterior block wall and strap it along the interior wall of the garage (exposed until entering the attic). Cold Water Distribution: • Continue the cold water line through the attic to the master bathroom, which will serve as the main distribution point. • Tee off and run new cold water lines to all fixtures throughout the home, including kitchen, bathrooms, laundry, outdoor kitchen, bar, and the water heater. Hot Water Distribution: • Run a new hot water line from the water heater to the master bathroom. • Tee off and distribute hot water to all required fixtures throughout the home. Fixture Access and Wall Openings: • Open back walls in each area as needed to access and secure new lines. • Locate and disconnect a

Upon arrival, the customer directed our attention to the existing 50-gallon water heater, which was actively leaking. A detailed assessment was performed, and we subsequently provided a comprehensive estimate for the removal of the failed unit and installation of a new Rheem 50-gallon medium electric water heater. Upon receiving the customer's authorization, we proceeded with the scope of work. The new Rheem water heater, which carries a 6-year warranty covering both parts and labor, was installed with all plumbing connections hard-piped to ensure maximum durability and system integrity. Upon completion, a thorough inspection was conducted, and no leaks were observed. All work was performed in accordance with current plumbing codes and manufacturer specifications.

Pulled out shower cartridge to look for replacement

Install Rheem 80 gallon hybrid water heater in garage with new pan and shut off valve

Upon arrival of Entrusted job wrote estimate to remove vanity in toilet cap off waterlines At this time, vanity and toilet are removed. Trust will be coming to remove drywall. Upon drywall removal explained to Entrusted we will need to extend waterlines for bathroom, vanity, and toilet to install new emergency shut off valves

Summary of Completed Work: Upon arrival, the customer requested an inspection of multiple plumbing concerns throughout the property. The following services were performed as a result of that inspection: Minor Toilet Rebuild (4 units) – We repaired or replaced the internal components of four toilets to restore proper operation and resolve ongoing issues. Lavatory Drain Clearing (4 units) – All four lavatory drains were cleared using a drill snake to eliminate blockages and improve drainage flow. Standard Tub Spout Replacement (1 unit) – The existing tub spout was removed and replaced with a new standard model to address leaks and improve functionality. Kitchen Sink Repairs – We replaced the basket strainer on the kitchen sink and cleared a clog caused by food buildup, restoring proper drainage.

Upon arrival to the location, I met with Evonne who showed me inside and explained that they have this faulty cartridge they want to replace but are having issues removing. When I got to the home, the trim was completely removed. Evonne mentioned she had a handy man try and he couldn’t, after they couldn’t. I asked if she’d tried reaching out to the manufacturers, she said she has but they aren’t helping her at all. They don’t have a part number for their parts, they just sell the entire shower valve as a whole with trim. Moreover, I asked to check out the main valve so we know where to shut the water off. They have a gate valve, Evonne mentioned she got it replaced not too long ago and wanted the gate valve instead of a ball valve. The water heater was also replaced a few years ago. Furthermore, I told Evonne I could try to remove it to then figure out how to get a replacement but we will have to remove it first. In addition, after trying to look up the brand “JUNO” on the internet, I

Customer had CPVC angle stop snapped behind the toilet, customer call John a plumber out to give estimate on repairing the damage pipe. We told customer to fix issue we would have to relocate pipe and angle stopped 6 inches to the left of toilet to keep a safe distance. Pricing to job was 675, which would include cutting into the wall repairing pipe stubborn outs from sea, PVC to copper and using a compression emergency, stop. Also told customer we do not repair drywall but cut would be made in a very nice fashion so they could put back.. Customers husband stated that he had another company that would fix the broken pipe and repair drywall for $500, we could not come to a price agreement job will not be completed by John the plumber.

On arrival customer showed us the stairs and wall torn apart from entrusted and showed us the toilet that was reset with new angle stop from the last call. After looking over the areas i was shown I noticed the angle stop for the toilet moved completely in the wall which lead me to check the exposed areas within the wall. I found out the whole house was piped with polybutylene and the customer needed a whole home repipe. I did a pressure test and the pressure test told me the customer had an ongoing leak within the home. I got in touch with entrusted as well as our manager and wrote an estimate for the work. After writing up the estimate I went over the estimate with the customer and explained all the details of the job.customer was overwhelmed with all that has been going on and he wants to just wait until next week to make decision. Will follow up accordingly.

This was a previously sold estimate from yesterday. Scope of work. Drain existing water heater remove and discard Install new pan with drain plug. Once pan was install installed proceeded to install new Rheem 38 gallon 4500 W water heater. During install installation we came across the main emergency stop for the house was bad so I wrote an additional estimate to change the 1 inch valve and customer approved. Proceeded to install new water heater with new wire whip hardwired with switch and box. Everything has been water tested unit is working perfect. Tenant verified no leaks. Everything has been cleaned up.

Came to customers home to do annual membership visit/ home evaluation. We did a walk through and also performed a heater flush. All is well in the home. Heater was turned back on and is heating to customers satisfaction. Estimates for recommended service will be sent to customers email

Upon entry into the house, the tenant showed me the existing 40 gallon lowboy water heater. This water heater currently has a leak from the bottom and it is slowly filling up the water heater pan. Customer did not want me to shut water off and told me that the owner of the unit is only getting estimates at this time.. I called the owner on the recorded line to speak with him, but I could only leave a message. Estimate has been submitted to change out water heater.

High warter bill. Performed pressure test of home. After 15 minutes pressure dropped to 0. Shut both bathroom toilets stop off. I shut RO stop off under kitchen sink. Turned ball valve off on water heater in garage and checked all exterior hose bibs. Leak is on cold side. Need to continue leak detection. Will open exterior wall where water service enters. Exposing cold manifold. Cutting, tracing and capping to start process on locating loop with leak and stopping water from going through. Will return tomorrow. Will still have half hour credit towards work.

Upon arrival, customer showed me emergency shut off valve that was leaking by toilet Gave customer option to install a new emergency shut off pull and reset toilet Customer agreed at this time toilet is pulled and reset with new wax ring and grouted in with a new emergency shut off valve and supply line At this time, the leaks have been found Customer has one year warranty on wax ring, emergency, shut off valve and supply line

Estimate write up from the office only

Upon arrival. Customer showed me emergency shut off that we installed earlier. They had a small drip. Upon inspection found it leaking from threads took valve apart. Emergency shut off valve was defective. Installed new shut off valve Pinhole leak occurred behind Had to remove valve cut pipe, install coupling, and new piece of pipe with emergency shut off valve At this time, there are no other leaks