Coral Springs, FL

Customer call John the plumber out today because he had a power washing company come out to wash his property and while trying to remove the hose bib the technician accidentally snapped the pipe. (Job was covered by the power washing company) Job details: Technician removed the copper tee above the main quarter turn shut off valve leading into the home and replaced it with a new tee and hose bib. Water was restored to the home. No leaks were detected. Everything is operational.

Issue: Existing 1/2 HP garbage disposal on the right side of a double-bowl kitchen sink was leaking from the bottom. Action Taken: Removed the faulty unit and installed a new 3/4 HP garbage disposal with a chrome flange. Testing: Ran water and tested the unit to ensure proper operation—no leaks or malfunctions observed. Additional Recommendation: Provided an estimate for replacement of the main water valve with a new ball valve.

Hall bathroom toilet clogged. Used stool agher through toilet to remove stoppage. Flushed three times with large amount of toilet paper. Found no stoppage. Toilet is flushing properly.

Upon arrival to the location, I met homeowner Kevin who showed me inside after putting his dogs away. He began by stating he remodeled all three of his bathrooms in the home within the past five years. Although he remodeled them 5 years ago, his master bathroom shower has a hammering when turned on cold. Moreover, Kevin has already took everything apart, from the shower head to the cartridge, and even replaced the cartridge. He also had the back of the shower valve exposed. He mentioned he did the shower valve installation himself but he didn’t add hammer arrestors. Furthermore, he told me he also added an expansion tank to his 5 year old water heater thinking that would help as well. When I asked Kevin to check his main valve, I asked if he knows his inlet pressure to the home which we checked at 60 psi. Hence, I told Kevin to give me a few minutes while I got him solutions. When I got back with him, I explained adding hammer arrestors to the valve would help the hammering, or simply

Customer called John the plumber out today because in the unit that he is renting, it appears to have a leak coming from the trap primer that is attached to his washing machine. The trap primer currently is not leaking at the moment, but is original to the home. Technician recommends that customer remove the primer and install a hose bib in its place. Technician will give the customer a few options. Because there’s no urgency customer will wait for it to leak again. (Trap primers add water to drain traps to ensure they continue to prevent sewer gases and other odors from entering dwelling spaces. These devices are often used when water is not run through drainage systems frequently, which may lead to water in traps evaporating over time.)

Upon arrival customer had two tubular trap assemblies that needed to be installed in secondary bath. After install lavatory faucet started to leak within pop up drain setup, we then tightened nut to pop up to stop leak. Unfortunately this leak is due to older faucet and drain assemble and we suggested to change faucet, which will come with new pop up assembly. Emergency stops are old style gate valves and supply lines are old poly pipe that will need to be updated when faucets are updated. Estimate for updates provided Thank you for calling John The Plumber -Shane

Quote is to run a new line without permit. Work will be done up to code with no violations. We will test all of work and confirm there will be no leak on the water main service. We provided a quote to run a new water service line from the meter to the home, approximately 25–30 feet in length, to be completed under permit. This solution was recommended to avoid spending additional money searching for a small leak that could either cost more to locate and repair or result in a subpar repair compared to full replacement. The new line will replace the existing PVC with Uponor, which is considered a superior material. ⸻ Quote Details • Installation of new water service line (25–30 feet) from the meter to the home. • Work performed under permit. • Replacement will be with Uponor material, ensuring durability and reliability. Exclusions: • Landscaping and irrigation damages are not included. • Utility damages are not included.

We will supply and install an OEM UV light assembly to replace the non-original unit currently installed. This quote reflects a one-time courtesy in which we are only charging for parts; there is no labor charge included. Scope includes removing the existing non-original UV light, installing the manufacturer-specified OEM UV light, verifying operation, and resetting any alarms/indicators. This quote is limited to the UV light assembly and its standard mounting; it does not include additional electrical work, control board replacements, or unrelated system repairs. Manufacturer warranty applies to the OEM part per their terms. Scheduling can proceed upon approval and part availability. Following up on the previously installed OEM UV light, I contacted VIQUA technical support to address the issue with the timer not resetting. After working with their team and following the correct procedure, I was able to successfully reset the UV light timer. No additional issues were identified durin

We will supply and install an OEM UV light assembly to replace the non-original unit currently installed. This quote reflects a one-time courtesy in which we are only charging for parts; there is no labor charge included. Scope includes removing the existing non-original UV light, installing the manufacturer-specified OEM UV light, verifying operation, and resetting any alarms/indicators. This quote is limited to the UV light assembly and its standard mounting; it does not include additional electrical work, control board replacements, or unrelated system repairs. Manufacturer warranty applies to the OEM part per their terms. Scheduling can proceed upon approval and part availability. Returned to complete the replacement of the UV light using the correct OEM brand as planned. The new light was successfully installed; however, the original issue with the timer/alarm reset not functioning properly persisted. An attempt was made to contact the manufacturer’s technical support during the

I had to relocate a half inch waterline due to the contractor needing. It moved to complete shower. Customer verified everything is OK

Upon arrival the tenant showed me the master bathroom shower that is leaking from the hot side of the old 3 handle shower valve. We are unable to find the main valve to be able to shut off the water to the unit. I provided an estimate for the shower valve replacement. The tenant will get back in touch with us once they find the main valve.

Customer had a running toilet located inside of the guest bathroom. Technician provided the customer with a few estimates to resolve her issues today. Customer agreed to work, water was shut off at main ball valve shut off, work was complete and toilet is working properly. Toilet repair includes: Replaced fill valve, flapper, shut off valve behind the toilet, and a new supply line. Once water was turned on we noticed water rising from grass, and a huge puddle of water, coming from city side of water meter. We notified customer in which she called city to inform them of situation. We are provided estimate to customer for a new water service into home once meter is fixed.

Upon arrival customer had a blockage in master bathroom toilet. We flushed toilet and there was no stoppage. We suggested to run camera through roof vent to view integrity of main line. We also suggested to do a minor rebuild to toilet. Further inspection water heater is 5 years old and we suggested to correct t/p relief line to increase the lifespan of unit and update supply valve. Unit is close to being out of manufacture warranty. Estimates provided -Shane

Customer reported a "garlic" smell in the master bathroom. Upon arrival, we discussed the issue with the homeowner and inspected the bathroom and surrounding areas. We attempted to locate any sewer or unusual odors but did not detect any smells during our visit. A thorough inspection of all plumbing fixtures and visible drain piping revealed no signs of leaks, blockages, or other issues at this time. During the visit, the customer also mentioned that the washing machine supply lines were seized onto the existing valves. We provided an estimate to replace the washing machine box to address this issue. Additionally, we noted that the water heater, manufactured in 2014, is nearing the end of its typical life expectancy. An estimate was provided for its replacement as a proactive measure.

Upon arrival, customer had the tile company demo the shower. I proceeded to remove the existing half-inch hot and cold copper lines and replaced with all new half-inch hot and cold copper lines along with customer supplied two way diverter manifold. As per video and pictures taken, everything has been pressurized and tested to ensure that there is no leaks.

Upon arrival I was shown to the kitchen island sink where there was a leak on the hot side at one of the shark bite fittings. There were shark bites on the hot and cold side water lines. I removed them and replaced them with pro-press fittings. After turning the water back on I found no leaks. The water is fully restored to island sink.

Upon arrival to the location, I met with yusef who showed me inside and explained he would’ve called sooner but he went on vacation. Moreover, he mentioned the biggest thing is the water pressure. After removing the shower head, I turned the valve on and the pressure was normal. The shower head was filled, after knocking out as much debris as possible, I put it back on and the water flow was good. Furthermore, I tighten the handle, and called yusef to take a look and assured it was good. Hence, all is operating accordingly at the moment.

CCN #9M79-A3XX SERIAL #3463436 DUE IN BSI 08-24 YEARLY

Plumbing Report We met with the homeowner who stated that her UV light was beeping. After inspecting the system, we determined that the UV light is no longer functioning as intended. It was noted that the UV light had recently been replaced with a non-original unit, which has caused it to fail. The homeowner explained that she originally requested an OEM UV light but did not receive it, and at the last minute was only offered the option to install a non-original UV light. As a one-time courtesy, we recommend replacing the UV light with the original OEM unit and will only charge for the cost of parts.

Upon arrival, the homeowners expressed interest in replacing several items throughout the home. I provided detailed estimates for each individual area of work, as well as a bundled package option that includes all requested services at a discounted rate with the addition of a membership. The homeowners will contact the office when they are ready to move forward with the scope of work.

Arrived today and re connected mop sink. Tested our work and no leaks were observed. Also touch up paint on the side of the home and cleaned the caulking in the back.

Plumbing Report We met with the homeowner and diagnosed the water heater as not functioning properly. During our diagnostic process, we initially confirmed that the upper thermostat was not working. We proceeded to install both a new upper and lower thermostat, but the water heater still failed to heat. Further electrical testing showed 120 volts on each electrical wire. However, when near the panel, we could hear arcing. Our work was tested and confirmed to be functioning correctly. The homeowner will have an electrician come out to replace the breaker.

Upon arrival the homeowner showed me to the kitchen where the faucet would not shut off properly. I let him know that it would be better to replace it with a new customer supplied kitchen faucet, along with the emergency stops that wouldn’t shut off all the way. I installed the new faucet with the new emergency stops. I also did a major toilet rebuild in the hallway bathroom. After turning the water back on, I tested for leaks and functioning. Everything is working properly with no leaks.

Upon arrival customer had a slow flushing toilet. Further inspection toilet had a strange sound as if something is clogging the jets for a proper flush. We suggest customer replace toilet, estimates provided for toilet replacement. Main water shut off is old style gate valve with pvc adapter fittings that will need to be updated to a proper connection as well as a 1/4 turn ball valve. All estimates that were provided to customer were declined at this time. Thank you for calling John The Plumber -Shane

Upon arrival the homeowner showed me the 9 year old water heater that was leaking from the top and showing signs of leaking from the bottom. I provided an estimate to replace the water heater with a new 50 gallon 4500 watt medium water heater. The homeowner agreed to move forward with the replacement. After replacing the water heater and wiring it up. I tested for leaks, and there were no leaks. The water is also getting hot.